1 New Quay Road, Whitby, YO21 1DH, United Kingdom
#12 of 22 hotels in Whitby
Guests' ChoiceBased on 4861 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.7
Facilities
8.8
Staff
9.1
Value for money
8.5
Free WiFi
8.3
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End of dialog contentReviewed: 8 June 2024
Phil
United KingdomRight next to the railway station and centre in Whitby, food is available all day. Rooms are brilliant, large and clean. Tea, coffee, water are provided as well a biscuits.
Stayed in June 2024
Reviewed: 7 June 2024
Julie
United KingdomConvenient. Friendly. Comfortable.
Stayed in June 2024
Reviewed: 7 June 2024
Susan
United KingdomSmall complaint that bed was extremely hard but that obviously comes down to preference.
Good breakfast but food only warm. This is not included with your room.
Stayed in June 2024
Reviewed: 7 June 2024
Sprowson
United KingdomMaybe discount drinks for hotel guests.
Rooms were clean fresh,bed was great,staff were great,easy to get into bar area. Complimentary hot drinks for us were appreciated too.
Stayed in June 2024
Reviewed: 6 June 2024
Reeson
United KingdomLocatio
Stayed in May 2024
Reviewed: 5 June 2024
Nicola
United KingdomNice quirky room. clean. Good location
Stayed in June 2024
Reviewed: 5 June 2024
Susan
United KingdomNoisy around 7 a.m. when guests were checking out
Central location, very clean
Stayed in June 2024
Reviewed: 5 June 2024
Elizabeth
United KingdomJust got to sleep fire alarm was set of unavoidable but annoying . Not the hotels fault
Perfect location very clean. Cheap bar prices quiet hotel all great
Stayed in May 2024
Reviewed: 5 June 2024
Tracy
United KingdomNothing
It was clean and tidy and close to everything
Stayed in May 2024
Reviewed: 4 June 2024
Victoria
United KingdomLovely hotel in a great location
Stayed in June 2024
Reviewed: 4 June 2024
Lodge
United KingdomMaybe done with a fan next to bed as was really hot
Everything from price comfort and friendliness off all staff,that’s cleaners and reception.bed super comfortable
Stayed in June 2024
Reviewed: 3 June 2024
Tracy
United KingdomGiving the seagulls sleeping tablets so I can get some sleep 😉 I can't believe how noisy they are at night.
We've stayed here before. It's a lovely harbour front location. We will definitely stay again.
Stayed in June 2024
Reviewed: 3 June 2024
Poulton
United KingdomNothing
Brilliant location. Beautiful family room Pub downstairs no noise what's not to like!
Stayed in April 2024
Reviewed: 3 June 2024
Samantha
United KingdomBrewery delivered very early in the morning and was very noisy for about an hour. Wouldn't stop me from staying again though.
Friendly reception staff. Excellent room and tea and coffee facilities with two bottles of water. Good value for money.
Stayed in June 2024
Reviewed: 2 June 2024
Dilys
United KingdomIt was a bank holiday weekend and very busy so there was a bit of a wait for our meals but it was ok really. My grandson would have liked pancakes but he enjoyed his porridge. We had quite a walk to the car park.
We enjoyed our meals which were reasonably priced. The staff were relaxed and very friendly. We enjoyed the view from our room and the hotel location especially for crabbing. The hot drinks and biscuits in our room were plentiful and of good quality.
Stayed in May 2024
Reviewed: 2 June 2024
Melissa
United KingdomWe had a harbour front room, very very spacious. Room 316. The lady who checked us in was fabulous, very friendly (I didn’t catch her name, but she was checking in the afternoon of the 31/05). Very clean, great facilities, AMAZING SHOWER!!!
Stayed in June 2024
Reviewed: 1 June 2024
Deborah
United KingdomLovely staff, Lovely hotel, perfect location.
Stayed in May 2024
Reviewed: 31 May 2024
Patricia
United KingdomNothing wrong
Comfy clean good position 😌 👌
Stayed in May 2024
Reviewed: 30 May 2024
Stacey
United Kingdombed was hard and pillows were uncomfortable
clean and good location
Stayed in May 2024
Reviewed: 29 May 2024
Jane
United KingdomBed and pillows not too comfortable. Pillows and duvet were feather I think so we both sneezed a lot
Location is great, nice to be able to go to the bar for complimentary coffee
Stayed in May 2024
Reviewed: 29 May 2024
Lesley
United KingdomSlightly disappointed with the room as we thought we we had a balcony view.Our room was still really good though.
Breakfast was really good ,staff were really friendly and helpful.
Stayed in May 2024
Reviewed: 29 May 2024
Andrea
United KingdomBed was a little uncomfortable
Central to the town centre
Stayed in May 2024
Reviewed: 28 May 2024
Peter
United KingdomConvenient location and and lovely, comfy modern room.
Stayed in May 2024
Reviewed: 26 May 2024
Alistair
United KingdomI can't think of anything
The reception when checking in was efficient and friendly. Our room was comfortable and had a view of Whitby Abbey in the distance. The location of the hotel is excellent.
Stayed in May 2024
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