140 Wincheap, Canterbury, CT1 3RY, United Kingdom
#16 of 28 hotels in Canterbury
Guests' ChoiceBased on 493 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.5
Facilities
8.4
Staff
9.1
Value for money
8.5
Free WiFi
8.0
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End of dialog contentReviewed: 13 June 2024
Catherine
AustraliaToom not ready at arrival time even though past checkin. Room needed full clean. Carpets were dirty. 4 nights and bed linen not changed. One day the room was not made up at all. Rubbish not emptied. Products not refilled. No new towels.
Car park although tight. Breakfast
Stayed in June 2024
Reviewed: 13 June 2024
Terence
ChinaIt was good. Like the tardis - bigger on the inside than the outside.
Very conveniently located for a trip to Canterbury - near the castle. on the eastside.
Stayed in June 2024
Reviewed: 9 June 2024
Joost
NetherlandsThe staff very friendly
Stayed in June 2024
Reviewed: 7 June 2024
Christine
United KingdomEverything was fine. The decor was a little bit old-fashioned, but not a problem.
Clean and comfortable with a friendly, helpful team. I had an excellent spa treatment while I was there.
Stayed in June 2024
Reviewed: 3 June 2024
Fiona
United KingdomFriendly host Comfortable, clean room Great breakfast
Stayed in May 2024
Reviewed: 2 June 2024
Gwenllian
United KingdomWe were not provided with any info about wifi - paid or otherwise. This would have been helpful when we were in the room, but wasn't a major issue.
The kitchen was very supportive in accommodating my husband's coeliac. We really enjoyed having the pool and the spa.
Stayed in May 2024
Reviewed: 1 June 2024
Joanne
United KingdomThere's nothing not to like.
Good location with on site parking - an easy walk into the city. Light, spacious and comfortable room. Superb breakfast, catering for a range of appetites and tastes. Friendly and welcoming staff. Our third stay and the place we choose after having tried several other hotels in Canterbury. (The pool and garden are also a bonus, but we didn't have time this visit.)
Stayed in June 2024
Reviewed: 31 May 2024
Susan
United KingdomFriendly staff, lovely room with jacuzzi bath. Nice swimming pool. Good breakfast
Stayed in May 2024
Reviewed: 31 May 2024
Carol
United KingdomInternet bit iffy at times and room got quite hot - noticed radiators in hallway were on even though it was around 19 degrees at the time!
Great location within walking distance to town centre and public transport. Comfortable bed and peaceful area. Good value for money!
Stayed in May 2024
Reviewed: 31 May 2024
James
FranceOne section of the ceiling in the bathroom has a lot of mould.
Breakfast was nice. Good selection and taste nice
Stayed in May 2024
Reviewed: 30 May 2024
Steven
United KingdomComfy bed. Breakfast. Car park
Stayed in May 2024
Reviewed: 28 May 2024
Federica
ItalyI really recommend this hotel. The position is perfect, just 10 minutes walking to the centre. The breakfast was really nice and the hotel also has a swimming pool. We really had a good time!
Stayed in May 2024
Reviewed: 25 May 2024
Kedar
United KingdomBathroom door could not be locked, in fact the locking mechanism was completely absent and was a gaping hole. The room was not cleaned the next day ...
The features and breakfast options were really good.
Stayed in May 2024
Reviewed: 22 May 2024
David
United KingdomNothing to report.
Room clean, comfortable, a good size and well supplied with "extras" (e.g. TV, hairdryer, shampoo, towels, information on local area) that a visitor might need. Friendly staff and a very helpful reception on arrival. Free WiFi. Excellent breakfast with a very wide choice of items.
Stayed in May 2024
Reviewed: 21 May 2024
Peter
United KingdomCar park was free however it is quite small and not easily accessible. That said there is on street parking nearby which is mostly free. Only other gripe was that the pillows on the bed were very firm, otherwise the bed was very comfortable.
Breakfast was excellent, good quality food and plenty of it. Room was OK, quiet location. It has a swimming pool which we didn't notice when we booked.
Stayed in May 2024
Reviewed: 21 May 2024
Ciaran
United KingdomIf you want a full fried breakfast then there was a good choice. Maybe more choice for the continental breakfast such as pastries and fruit yogurts.
The room was very nice and clean and a good size. If you wanted a full fry it was ok. Parking was limited, but we did get a space. Only a short walk to the city centre.
Stayed in May 2024
Reviewed: 19 May 2024
June
United KingdomNo hot water , breakfast was nice but cold
Central location for us
Stayed in May 2024
Reviewed: 17 May 2024
Sarah
United KingdomGood location 14 minute walk to Canterbury. Good breakfast selection
Stayed in May 2024
Reviewed: 14 May 2024
Christopher
AustraliaNot property’s fault but parking limited and not good for mid size cars
Old world charm Close to City Staff were excellent
Stayed in May 2024
Reviewed: 11 May 2024
Paola
United KingdomExtraordinarily comfortable bed (very good mattress), and excellent breakfast.
Stayed in May 2024
Reviewed: 9 May 2024
De
United KingdomAs I'm tall I was able to see above the wardrobe and saw 3 old french fries on top
Stayed in May 2024
Reviewed: 3 May 2024
A
NetherlandsAs always in England: not extremely spacious, but very ok.
Good swimming-pool!
Stayed in April 2024
Reviewed: 30 April 2024
Neil
United KingdomCar parking is tight and limited, had to park elsewhere the 2nd night but there are wide roads without restrictions
Good location, nice room, lovely jacuzzi bath, fabulous buffet breakfast!
Stayed in April 2024
Reviewed: 30 April 2024
Jason
United KingdomThere wasn't really anything i didn't like.
Great location, good value for money. Breakfast was excellent and staff were friendly and helpful.
Stayed in April 2024
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