10 Donegall Square South, Belfast, BT1 5JD, United Kingdom
#7 of 47 hotels in Belfast
Guests' ChoiceBased on 7696 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
8.9
Staff
9.2
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 29 May 2024
Elizabeth
United KingdomNeeds door hook on back of bathroom door and more hangers in room.
Fantastic location. Spotlessly clean. Lovely staff. Excellent breakfast.
Stayed in May 2024
Reviewed: 29 May 2024
Brendan
United KingdomRoom service there was no food available that night
Location was great, staff were very helpful
Stayed in May 2024
Reviewed: 29 May 2024
Martina
IrelandNothing
Everything from start to finish the staff were fantastic very helpful polite and friendly and the hotel is in an excellent location we look forward to our next visit
Stayed in May 2024
Reviewed: 29 May 2024
Sally
United KingdomVery well appointed. Staff friendly and helpful.
Stayed in May 2024
Reviewed: 29 May 2024
David
United KingdomThe only minor complaint was the breakfast on 2nd day the pancakes were v dry and crispy but as I say a minor complaint.
The staff were excellent friendly and helpful
Stayed in May 2024
Reviewed: 29 May 2024
Wayne
United Statesgreat location- excellent breakfast- comfortable room- friendly staff
Stayed in May 2024
Reviewed: 28 May 2024
Andy_v
United KingdomExcellent location, good, clean, functional rooms. Loft bar on upper floor and downstairs there is a restaurant and a pub.
Stayed in May 2024
Reviewed: 28 May 2024
Kenneth
AustraliaBathroom fittings were starting to get damaged during cleaning.
Finishes in general were very good. Restaurant was good for both breakfast and dinner.
Stayed in May 2024
Reviewed: 27 May 2024
Judith
IrelandSmall room and standard double bed.
The location. Excellent bathroom. Special thank you to Charlene at breakfast... so welcoming and exceptional service.
Stayed in May 2024
Reviewed: 27 May 2024
Ritika
United KingdomRoom service was a bit slow. Had to wait and call twice if I needed something.
Reasonably spacious room with comfortable bed in a great location. Good breakfast (not a conventional buffet).
Stayed in May 2024
Reviewed: 27 May 2024
Angela
IrelandThe hotel was lovely, staff very friendly, very expensive to stay for one night and bed only
Stayed in May 2024
Reviewed: 27 May 2024
Gulrez
IndiaNA
The location of this hotel was superb ,very close to all amenities. The rooms very comfortable & staff extremely friendly & helpful. The breakfast was delicious.Will definitely stay here again
Stayed in April 2024
Reviewed: 26 May 2024
Pauline
IrelandLovely stay
Stayed in May 2024
Reviewed: 26 May 2024
Martin
IrelandThe breakfast was OK, it was lacking black or white pudding imo. And it was a bit chaotic
Stayed in May 2024
Reviewed: 26 May 2024
Rita
IrelandPerfect location
Stayed in May 2024
Reviewed: 26 May 2024
Gary
United KingdomCould not fault anything
Excellent choice of food available from breakfast menu and quick service. Room cleaned and tidied to a high standard. Arrived early for check in able to leave suitcase and member of staff telephoned as later when room available.
Stayed in May 2024
Reviewed: 25 May 2024
Julie
AustraliaN/A
Great location, friendly staff, able to leave our bags as we were early, room was comfortable, very clean, lovely linen and comfy bed, coffee tea etc provided and a window that could be opened for some fresh air.
Stayed in May 2024
Reviewed: 25 May 2024
Modupe
United KingdomN/A
Yummy breakfast, quiet hotel , friendly staff. Location was perfect being very central and close to stores and restaurants. Also close to the Belfast city airport .
Stayed in May 2024
Reviewed: 24 May 2024
Sharon
United KingdomN/A
Brilliant Location, very clean, spacious bedroom, staff very helpful, food excellent and the service could not fault at all, very quick at taking orders and getting the food out, breakfast was good and quick service also. Will definitely use this Hotel on our next visit to Belfast and would recommend to friends and family.
Stayed in May 2024
Reviewed: 24 May 2024
Mary
IrelandBed was very comfortable
Stayed in May 2024
Reviewed: 24 May 2024
Melanie
United KingdomLiked everything
Rooms were very comfortable breakfast was very good .. good value for money. Location was perfect
Stayed in May 2024
Reviewed: 23 May 2024
Brenda
IrelandNo plugs near mirrors
Lovely room facilities restaurant and food
Stayed in May 2024
Reviewed: 23 May 2024
Lisa
United KingdomKing bed was 2 beds put together, so i ended up in the gap between the mattresses each night, it would have been comfier as one mattress. The shampoo and conditioner was a 2 in 1 bottle, so that wasn't ideal when I didn't bring any toiletries. Bring serum or your own conditioner, to use as a dentangler
Amazing location and if you can get room 439 which is the executive king room you'll get the view of Belfast city Hall like I did. Everything within walking distance. Staff very friendly and I arrived at 10am, they offered to call me when my room was ready for check in - never been offered that before! Room was spacious, had a cold empty fridge to use which was great to keep my drinks and snacks in. Great hotel would stay again
Stayed in May 2024
Reviewed: 23 May 2024
Elizabeth
United KingdomNothing
Central location clean modern
Stayed in May 2024
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