10 Hill Place, Edinburgh, EH8 9DS, United Kingdom
#17 of 161 hotels in Edinburgh
Guests' ChoiceBased on 2115 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.0
Staff
9.2
Value for money
8.4
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2024
Lisa
DenmarkCost but it was the fringe!
Location excellent, loved this hotel
Stayed in August 2024
Reviewed: 25 September 2024
Susan
United StatesNothing.
Beautiful, very welcoming and helpful staff, tucked around a corner and quiet, easy walk to many attractions, snacks and beverages a welcome treat.
Stayed in September 2024
Reviewed: 15 September 2024
Peggy
United StatesStaff seemed a bit overwhelmed (first week of the Fringe Festival) and were sometimes slow to replenish some breakfast items.
Comfortable room, very good breakfasts, quiet room in a great location.
Stayed in August 2024
Reviewed: 12 September 2024
Laureen
CanadaStaff were very friendly and helpful. Entire property was very clean
Stayed in September 2024
Reviewed: 10 September 2024
Roni
United StatesBed was saggy.
Location was excellent. Room was very clean and quiet.
Stayed in September 2024
Reviewed: 9 September 2024
Amelia
United KingdomAs someone who doesn’t drink black tea I would have liked herbal tea in the room, only a minor thing!
Large clean room with a super comfy bed. Quiet at night, didn’t hear other guests. Really lovely staff. Great choice with the breakfast buffet. I really liked the environmental initiatives too. Excellent location, 10 mins from the centre.
Stayed in September 2024
Reviewed: 7 September 2024
David
United KingdomNothing
From check in to check out and at all points in between excellent. Room extremely comfortable and more than met expectations particularly excellent shower
Stayed in September 2024
Reviewed: 6 September 2024
Richard
Australiathe staff at breakfast are busy, but cope with large workloads with great professionalism.
Stayed in August 2024
Reviewed: 1 September 2024
Sumit
United StatesNothing
The location was perfect, close to The Royal Mile, the National Museum, restaurants, transportation.
Stayed in August 2024
Reviewed: 30 August 2024
Susan
United StatesRestaurant a bit pricey-no food included.
Location, Very Friendly Staff, Clean Room, Nice Bar Area, Comfortable Bed
Stayed in August 2024
Reviewed: 29 August 2024
Patricia
United StatesNo answer 😊 we were very happy staying
The stag was outstanding! Like the location too
Stayed in August 2024
Reviewed: 25 August 2024
Mary
United KingdomNothing!
Great location. Very welcoming staff. Comfortable beds with good bedlinen. Great shower. Nice towels. Very clean everywhere. Good breakfast. Windows that open 😊
Stayed in August 2024
Reviewed: 21 August 2024
Gillian
United KingdomPrice - it’s very expensive during the Fringe
Public areas had a good vibe. Bedroom, very comfortable Location is brilliant
Stayed in August 2024
Reviewed: 21 August 2024
Peter
United KingdomRoom immaculate. Service friendly and helpful - 'above and beyond'. Excellent breakfast.
Stayed in August 2024
Reviewed: 19 August 2024
June
IrelandThe soft furnishings are very dated - curtains and throw on beds. If they were updated it would make a big difference
Great quiet location near the Royal Mile but quiet at night
Stayed in July 2024
Reviewed: 16 August 2024
Maria
ItalyThe room we got checked in was for disabled people, so the bathroom was really big but the sink was too low for us. Considering the time we were in the room it didn't matter and we didn't ask to change the room.
Very lovely hotel in the city centre. The staff was always friendly and helpful! It was my first time in Scotland and I haven't been disappointed. Breakfast room was very big and the buffet was for every taste, even though I would have liked some pie or cake, too.
Stayed in August 2024
Reviewed: 14 August 2024
Christine
United KingdomGood location Friendly staff Comfortable bed Nice and clean No complaints whatsoever
Stayed in July 2024
Reviewed: 12 August 2024
Stephanie
United StatesThere was a lot of noise outside due to festival. (Not the fault of the facility.)
Breakfast was great, location was very good.
Stayed in August 2024
Reviewed: 7 August 2024
Juergen
GermanyAt night the street was very noisy but when I was closing the window I'm happy it was quite
The place was very near to the city centre, the stuff was very friendly and the room was very clean. I'm very satisfied!
Stayed in August 2024
Reviewed: 6 August 2024
Lynne
United KingdomNoise of plumbing eg loo flushing from other rooms Curtains did not black out the room
Location Staff Lovely bright and good size room, nicely decorated
Stayed in August 2024
Reviewed: 6 August 2024
Laura
LithuaniaWould be nice to have more choices for the breakfast. The towels in my room had holes in them.
Very good location, friendly staff, big room and bathroom. Soundproof room.
Stayed in August 2024
Reviewed: 26 July 2024
Sonica
United KingdomFridge never got cold enough but I still managed Did no spoil my break away
Within walking distance to main attractions and bus stops and many outlets Free wifi which was easy to connect Lidl and Saisburys supermarket literally around corner and a kfc and other takeaways University, surgeon museum (small cost but amazing) literally next door and Scotland National museum 2 mins walk away. To walk to the royal mile it’s approximately 5-7 mins walk Hotel has a nice attractive foyer Shower over bath was ideal, toiletries and towels provided Iron, ironing board, hair dryer, kettle with hot choc, tea and biscuits provided Mugs, glasses also provided. The off set dressing table and chair was positioned in right place. Pull out flat screen Tv was fab. AC was spot on Luggage storage on checking out day was perfect and free
Stayed in July 2024
Reviewed: 25 July 2024
Laura
United KingdomClean & modern
Stayed in July 2024
Reviewed: 25 July 2024
Lateefa
United Arab EmiratesThe is one entrance for the hotel from bar side which is not comfortable for families.
The location
Stayed in May 2024
Vianden, Luxembourg
Ningbo, China
Shkodër, Albania
Aegiali, Greece
Hanoi, Vietnam
Villajoyosa, Spain
San José, Costa Rica
La Spezia, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content