Roker Terrace, Sunderland, SR6 9ND, United Kingdom
#6 of 6 hotels in Sunderland
Guests' ChoiceBased on 2371 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
9.2
Facilities
8.1
Staff
8.8
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 10 May 2024
Alison
United KingdomEverything was fine
Very relaxing
Stayed in May 2024
Reviewed: 10 May 2024
Paul6
United KingdomThe pre authorised £50 which the hotel has now agreed to refund
Excellent location, friendly service comfortable room.
Stayed in May 2024
Reviewed: 7 May 2024
Tan
United KingdomMattress was uncomfortable and bed was very low, also the settee at the bottom of the bed was low and uncomfortable
Nice sea view is you sat in the chair near the window,room was a good size clean and modern
Stayed in May 2024
Reviewed: 6 May 2024
Brian
United KingdomRidiculous amount of noise in my room (112 and those nearby) from the saturday night disco in the bar below.
Stopped here many times - staff always lovely, room clean and comfy (except see below), food good and location great.
Stayed in April 2024
Reviewed: 2 May 2024
James
United KingdomThe shower was terrible l. It was luke warm, even when turned up to hottest setting. The bathroom floor also got soaked making it very slippery. Also the noise from toilet and the taps was very loud.
Nice large room with lovely views of Roker pier. Room very comfortable and tastefully decorated.
Stayed in April 2024
Reviewed: 26 April 2024
Lindsay
United KingdomWaking up to a beautiful sea view ! Lovely hotel I was here for a wedding. Plenty of parking round the back. Staff kindly let me store my bags behind reception until I could check in after ceremony.
Stayed in March 2024
Reviewed: 19 April 2024
Andy
United KingdomThe WiFi was none existent
Lovely, clean, comfy and on the beach
Stayed in February 2024
Reviewed: 17 April 2024
Colmaz
United KingdomThough requested quiet room the noise from bar/function room vibrated in room so couldn't stay in room in evening we had to go out until music stopped around 11.30pm.
Great location & in walking distance of beach & restaurants. Lovely tea rooms at hotel & large bar area. Plenty of parking.
Stayed in April 2024
Reviewed: 13 April 2024
Kirsty
United KingdomBuilding work out front
Staff, environment were great
Stayed in February 2024
Reviewed: 10 April 2024
Stephen
United KingdomTo many stairs and corridors
Good relaxing hotel, great value for the facilities available, good additional Italian restaurant Incanto.
Stayed in April 2024
Reviewed: 9 April 2024
Rachel
United KingdomHearing was a bit hit and miss! Cold the first night - boiling the second night! Did ask for them to put heating on the first night and they did.
Location was great - right by the seafront Not too far from the city centre which was handy!
Stayed in April 2024
Reviewed: 5 April 2024
Angela
United Kingdom£10 charge to check in before 3 when room was clean and could have it in 15 mins
Good location
Stayed in April 2024
Reviewed: 5 April 2024
Yvonne
United KingdomLimited parking at the front
First class rooms Clean Comfy beds Excellent food choice Excellent breakfast First class customer service… every member of staff are so accommodating
Stayed in April 2024
Reviewed: 4 April 2024
Jodie
United KingdomSqueaky bed everytime moved
Sea view, bar & eating facilities
Stayed in March 2024
Reviewed: 3 April 2024
Sébastien
FranceEnglish breakfast complet See view, front of the beach
Stayed in January 2024
Reviewed: 2 April 2024
Stephen
United KingdomThe room was big with plenty of space to walk around,really comfortable bed with soft pillows.Great view out to sea,location is good if you like walking by the coast.
Stayed in April 2024
Reviewed: 2 April 2024
Ju
United KingdomThe room was too expensive for what it was. It was also right next to a hallway door which squeaked everytime someone opened it. It was busy so this was often! Walls were also very thin so a lot of noise from drunken guests. The bedroom had a view of an alleway and ladder which was just not nice and again would expect a lower price for this. We come to sunderland every year and honestly wouldn't return to this hotel which is a shame as its literally next to the venue we visit.
I liked the location on the beachfront and a nice bar attached. The room was nice, clean,and had a large bath which was great. Complimentary shampoos etc and tea/coffee. Which was lovely.
Stayed in March 2024
Reviewed: 31 March 2024
Adrian
United KingdomDusty on most eye level and higher surfaces (bedside lamps, mirror in main room etc) The room in which we stayed was down several sets of narrow stairs level with the side street where goods vehicles made deliveries early in the morning so if you're a light sleeper these rooms would not be suitable for you.
Closeness to the beach Free parking
Stayed in March 2024
Reviewed: 31 March 2024
Stan
United KingdomThat some of the rooms follow a warren of corridors to gain access too.
Proximity to coast
Stayed in March 2024
Reviewed: 30 March 2024
Steadyswife
United KingdomThe bar staff at the wedding were pretty glum,barely cracked a smile even when i tried to have a little banter with them. Room was way too hot,and no plug socket nxt to the bed,only 2 in the room.
Good location,free parking Guy on reception(conner) was really nice. Got room for a really reasonable rate
Stayed in March 2024
Reviewed: 29 March 2024
John
United KingdomRoom was just what we wanted. Staff all very good in all dimensions.
Stayed in March 2024
Reviewed: 29 March 2024
Andrew
United KingdomVery noisy (situated on first floor above function room)
Very clean and great location
Stayed in March 2024
Reviewed: 22 March 2024
Samantha
United KingdomNothing disliked
Location is fab! Hotel and restaurant facilities are excellent. Rooms are so lovely, clean and each one with a modern feel. Comfy bed and pillows like big clouds!
Stayed in March 2024
Reviewed: 18 March 2024
Kevin
United KingdomGood location. Very good for a weekend trip for football.
Stayed in March 2024
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