High Street, Stourbridge, DY8 1DW, United Kingdom
#10 of 10 hotels in Stourbridge
Guests' ChoiceBased on 508 hotel reviews
6.7Cleanliness
7.8
Comfort
7.5
Location
8.4
Facilities
6.7
Staff
8.3
Value for money
7.6
Free Wifi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 21, 2024
Michael
United KingdomThe guy on checking out just took ages, definitely not switched on
Clean no fuss room & price ok
Stayed in June 2024
Reviewed: June 20, 2024
Julie
United KingdomPaying £50 cash deposit, though we did not pay it in the end as we very rarely have cash on us. And having photo ID, something we do not carry when we are only staying in the UK. No basics in the room. For example tea and coffee facilities, no glasses for water, though they did bring these up when asked. No hairdryer.
Great location, quiet room
Stayed in June 2024
Reviewed: June 20, 2024
Bromwich
United KingdomSadly 😥 very dirty bathroom, had not been cleaned by housekeeping. Dirty bed linen, asked for bed to be changed, eventually changed, but, dirty linen left in the corner of our room . But, overall, a pleasant stay. Always love the atmosphere of your beautiful Hotel and very welcoming staff! Great value for money.
Stayed in June 2024
Reviewed: June 18, 2024
Lisa
United KingdomVery noisy, could hear others staying throughout the night, hardly slept. Left at 8 and drove home to go to bed!
Location in relation to the town. Free car parking at the hotel.
Stayed in June 2024
Reviewed: June 17, 2024
Vicci
United KingdomNo opportunity for a drink in the room. There was no tea of coffee facilities Having to show ID and £50 cash deposit for the room, when I had already paid and given bank details.
Clean and tidy
Stayed in June 2024
Reviewed: June 17, 2024
Sheila
United KingdomAs it was a Saturday they had a disco and being on ground floor it was noisy when people collected outside
Bedroom and bathroom had been refurbished so lovely and clean
Stayed in June 2024
Reviewed: June 16, 2024
Anne
IrelandI was kept awake because of the noise lovely
The room was lovely , and the staff are great ,but it was very noisy all night.
Stayed in June 2024
Reviewed: June 16, 2024
John
United KingdomMostly very good. A couple of points , the staff although friendly and polite were a little laissez-faire and unorganised , the left hand often (and obviously!) not knowing what the right hand was up to. The taxi , booked for me by reception a day in advance (for my cousin's funeral) arrived late , and then unapologetically didn't know the destination or route , couldn't properly operate the satnav and unfortunately had only a rudimentary grasp of English language...... overall that was by far the worst part of the whole experience. I booked early to avoid problems and ended up arriving late and stressed , nowhere near a good enough service,not even approaching an adequate standard. You want my advice ? Don't ever use them again.
My room was very good , clean fresh and comfortable and the hotel has a pleasant atmosphere. I enjoyed my stay.
Stayed in June 2024
Reviewed: June 13, 2024
Gerald
United KingdomCould have had coat hangers and/or coat hooks. Tea making would have been a bonus
Well cooked breakfast. Basic room lacking tea making, but overall a very comfortable bed. Excellent location in the High Street. Good car park. Staff on hand always smiling and helpful
Stayed in June 2024
Reviewed: June 13, 2024
Rebecca
United KingdomEverything was okay for the price we paid
Room basic clean and comfortable
Stayed in June 2024
Reviewed: June 12, 2024
Andy
United KingdomTea and coffee making facilities already in place in the room rather than having to request them.
Room was clean and fresh. Bed was comfortable. The full English breakfast was very nice.
Stayed in June 2024
Reviewed: June 12, 2024
Natalie
United KingdomWhen booking I believed I would have a kettle and some tea etc, but I didn't have nothing. The shower door kept on sliding off. It is very loud on a night time, and people just walking right past your window shouting.
Friendly staff, room was clean and there's plenty of options for food and pubs right outside.
Stayed in June 2024
Reviewed: June 11, 2024
Rosana
United KingdomWould have liked a remote control for the tv.
The food was outstanding
Stayed in June 2024
Reviewed: June 10, 2024
Michelle
United KingdomJust needs a kettle and maybe a towel rail
The friendly staff made us feel very welcome
Stayed in June 2024
Reviewed: June 10, 2024
Amy
United KingdomThe windows are old and very thin and as the location is in a pub on a busy high street we were kept awake by loud people coming and going from the pub and people walking drunk through the town until the early hours which wasn't ideal especially as we had an early start and a child with us.
Room was spacious and clean. Decent place for the price we paid.
Stayed in June 2024
Reviewed: June 7, 2024
Adele
IrelandHad to swap room as there was an issue with the first room. Unclean undergarment from previous guest was left on a shelf. Food was quite basic, ordered the ‘handcrafted’ steak and ale pie, it was at a guess a frozen/fridge store bought meat pie, certainly not handcrafted rather disappointing.
Location was close to where I needed to be. Bed was comfortable, linen was clean. Ok for a short stay.
Stayed in May 2024
Reviewed: June 6, 2024
Michael
United KingdomHaving to pay a £50 cash damage deposit, upon arrival, even though room was fully paid for in advance on debit card.
Good parking at the rear of the Hotel
Stayed in June 2024
Reviewed: June 4, 2024
Matthew
United KingdomNo yea/coffee making facilities in room
Stayed in May 2024
Reviewed: June 3, 2024
Smith
United KingdomBeing above a party.also not very clean no hot water very dusty shower was dirty no TV remote
Location was nice
Stayed in June 2024
Reviewed: May 30, 2024
Anthony
United KingdomCouple of maintenance issues but were resolved
Lovely old property, nice and close to pubs and shops.
Stayed in May 2024
Reviewed: May 29, 2024
Margaret
IrelandOK to get your head down for the night. Very basic but reflects rate. Staff very nice.
Stayed in May 2024
Reviewed: May 28, 2024
Pauline
United KingdomIt was a very busy weekend in Stourbridge and everything seemed very busy. Staff seemed overworked but that may just have been because of how busy it was.
The room was a good size and comfortable. The bed was comfortable. There was a good car park. The pub was quiet later on. Staff were very friendly and helpful.
Stayed in May 2024
Reviewed: May 27, 2024
Melia
United KingdomStaff very helpful and polite Sorted out any problems quickly
Stayed in May 2024
Reviewed: May 26, 2024
Maria
United KingdomCouldn’t get in late at night. Phoned the number for staff to open door, but kept going to voicemail.. Had to bang on window to get let back in.
The breakfast was delicious and freshly cooked. Staff were friendly. Bed was comfy. Beautiful old building.
Stayed in May 2024
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