The pilot light on the boiler keeps going out.

See

Stayed in June 2024

no internet

Stayed in April 2024

Caravan could have been a lot cleaner

N/a

Stayed in September 2023

Get what you pay for I guess but… Extremely basic. No welcome pack with basic info on the site, operation of tv / cooker / shower etc. no info on local amenities or the site itself. Tired old caravan. Decor was in need of updating. Lick of paint. Shower would only get warm but it was warm enough to use. Taps got hot though. Mattresses well past their best. I bought a mattress topper as it was uncomfortable.

Location was great.

Stayed in September 2023

Comfort(or lack of it) and cleanliness (dusty and mouldy)

Location and facilities at park

Stayed in August 2023

The carpet had a burn or stain which was disappointing and carpet was very thin. Cleanliness of the caravan could be improved. The mattress was very uncomfortable and you could feel every spring. The smell of damp in every both rooms. Curtains could be do with being replaced missed hooks not sitting right. The inside of the caravan could do with a complete overhaul inside to bring it up to standards. Could do with a picnic sitting area to eat food outside. The oven was very temperamental to get the gas to stay on. Really sorry to leave such negative feedback, I am afraid I wouldn't say here again.

The location was good. The table layout was a nice touch. The caravan was lovely and wide. The main bedroom was a great size.

Stayed in July 2023

Not really clean caravan, we found sticky oven, stinking fridge and sofa, under mattress a lot of dirt, the floor not clean properly, oven not working, bathroom just smells full of bleach but not clean and hygenic at all

Great location with beautifull surrounding landscapes and not far from lovely beaches Good bar & restaurant service

Stayed in June 2023

Wasn't immaculately clean, bed mattress not comfortable and oven didn't work. Shower hot but poor pressure. Had problem with TV network but host response was quick. No information left to help with anything.

Could park outside. Location good. Reasonable value for money. Quiet. Free WiFi.

Stayed in May 2023

The bathroom was not the best. There was a hole in the floor, the toilet was loose and the shower leaked more out of the hose than the actual shower head.

Apart from the bathroom the caravan was cosy.

Stayed in August 2022

It would have been nice to find soap, dishwashing liquid and a spare roll of toilet paper in the caravan. The toilet was fixed at the back and it did not feel very stable. There was still mould on the back of the curtains and you can see that the caravan is just old as the photos here also show.

Great location close to the best spots of the lizard. Well equipped with toaster and microwave and very spacious. The caravan was not as unclean as all the earlier comments suggested. No fly problem, a working lighter for the stove was provided and the heaters worked. It can be seen that they tried hard to get it clean. The photos show condition of caravan very realistic. No need to check-in at reception. As we were told before arrival by the owners we went straight to the caravan and found keys in keybox.

Stayed in July 2022

very difficult to find it, I reached at 9 pm and still no one at reception. it took 1 hour to find the caravan. the sofa was broken in living room.

location and the surroundings

Stayed in June 2022

Bed was very soft and uncomfortable. Unfortunately it is very near the RNAS base and the night we stayed there were helicopters hovering overhead, which kept our children awake. There was no gas switched on when we arrived and had to do that before we could cook. The ground around the caravan was very boggy after it had rained.

My girls loved it as it was an adventure. It was near the coast, but we were only there for one night.

Stayed in April 2022

the spring mattresses were uncomfortable

it was in a nice location, nice cosy living area and equipped kitchen

Stayed in March 2022

They didn't provide towels and the beds are spring mattresses and you could feel every single thing in your body. Very uncomfortable beds. The place itself apart from the beds and that it was really cold because the weather didn't help in April, was nice.

Little bit old caravan but was cosy. We had to speak with the cleaner because there was an issue and the man was really nice, helpful, he live the caravan really clean. It is really close to lots of beautiful places.

Stayed in April 2022

We wasn’t given a caravan number- just a key safe code. I wasn’t aware that the caravan was a private owned one which is why reception struggled to find my booking Unfortunately there was an infestation of flies that just kept coming back no matter how many times we would get them out or spray fly killer (we had no choice) we had no idea where they were coming from. Two of the windows didn’t shut properly either. The cooker wouldn’t light and the lighter provided for it was out of gas. Me and my nan are non smokers so didn’t have a lighter so we couldn’t use it. The remote for the TV was temperamental. The bins are located just across the road to the caravan. The bedrooms were cold even with heaters on.

That the general manager sorted this out as quickly as possible. The caravan was lovely with a large double room and small room. Bedding was already on the bed and it was well presented and clean. The fire place was lovely! The shower was perfect temperature. The facilities and staff on the site were perfect! There was a freezer in the caravan instead of a washing machine.

Stayed in March 2022

Really uncomfortable mattresses on beds and no mattress protectors, bedrooms very cold. Flies Light not working in bathroom Lack of instructions for some appliances Very muddy car parking area alongside caravan No washing machine as per property description but there was a freezer instead

Location was good, very quiet, helpful staff on site. Very clean bathroom and kitchen.

Stayed in March 2022

The accommodation was tired and falling apart in places. The oven did not work nor did the grill, the seating was falling apart, curtains were hanging off and so was one of the pelmets. All in all at £812 for two weeks think it was terribly overpriced. If I had thought about sooner I would have asked for some sort of refund.

The site itself was good, close to beaches and food outlets all we really want from a holiday. Have to say the cleaning staff helped us out with a air fryer. See comments on what we didn't like.

Stayed in September 2024

Terrible Experience - Avoid at All Costs! I normally don't put a negative reviews but his has been disastrous experience and the owner is misleading everything with old pictures and wrong descriptions. I recently booked this caravan for a long-awaited trip with my kids, and it turned out to be a complete disaster. The van was extremely filthy and highly unsuitable to stay in. There were moulds, rust, and fur everywhere. The place stank like a gutter due to a flooded gutter outside. Most of the furniture and appliances were broken or not working. The oven and boiler didn’t work (we had to throw our frozen food that needs an oven), and I noticed that guests have been complaining about this for the past six months, yet the owner hasn’t bothered to repair them. The sofas were broken, the chairs were in terrible condition, and you could feel all the springs in the bed. Carpets and chairs are completely expired years ago and still not being replaced Despite the booking clearly stating that Pool 1 and Pool 2 were free, we were asked to pay £23 per person to use them. The van is in Parkdean Resort, but it’s actually owned by a private owner. Parkdean said they were not responsible for any of the issues. The owner was on holiday and passed the contact of the housekeeping staff, who couldn’t address any of my complaints. The housekeeping staff just said, “I can’t do anything, I am just housekeeping staff.” The owner didn't resolve any of the issues. she said she would refund if I didn't stay but in the end, she didn't refund anything. There were no basic toiletries like tissue rolls, body wash, or dishwashing liquid. Due to the van being so unsuitable to stay in, we did not stay for our full stay. This experience has spoiled our holidays, and my kids were very disappointed (I have video how my children very sad when entered in the prop. I am furious and would not recommend this place to anyone.

Nothing to like at all

Stayed in August 2024

Beds were uncomfortable, the spring was poking into our backs. Rooms were also dirty and one room had mould. The bathrooms had no where to hang clothes and not even a bin for sanitary. The place also had a bad scent to it which was strong. Also the description said there was a washing machine but there was not.

Nothing to like

Stayed in August 2024

The boiler kept cutting out. The oven didn't work. Smoke alarm didnt work. No essentials left. Beds uncomfortable. The fold out bed is broken. Wouldn't recommend.

Good location

Stayed in July 2024

Boiler quite challenging to operate, probably needs updating

Comfortable beds, decent freezer

Stayed in June 2024

Shower cold Bed bugs

Nothing

Stayed in May 2024

1. The floor was cleaner when we left than when we came ( have a word with your cleaner) I had to even wash the lounge table. 2. You need a holder for the knives and forks it keeps them cleaner 3. The bed springs where coming through the bed either a new one required or a very good mattress topper 4. I suggest you leave a cheap hoover in there and some cleaner stuff. 5. The hot water kept going out 6 couldn’t turn the heater off in the bathroom ( your cleaner should have told you) costing you a fortune I was so disappointed and oh it smelt so foustey

The location was lovely, nice shower and space

Stayed in May 2024

Nothing.. Property full of mould and unsafe to stay in. We staid in the van for one night then booked another accommodation for the rest of our holiday. Would highly recommend gutting the property… ripping everything out and getting it refitted. Other than that maybe expire the caravan and think of a new one…

Stayed in March 2024