Bathroom is a tad small but doable. No ice machine, microwave, or a little refrigerator. That was pretty inconvenient. The lift is restricted by weight; 150kg is the max. We used it once or twice until we came back from touring and the lift was broken….. we were on the 4th floor so we had to take the stairs. Luckily this happened on our last day.

The property is definitely a little old but the cleanliness and comfort compensates! The property was really close to the tube station, local stores, restaurants, and more. We really got the feeling of how residents in London truly live as this hotel is near other residential areas. Staff were incredibly helpful as they always fulfilled our requests. Property didnt have A/C but London is such a chilly city. With the fans that they provided and opening the windows, we were all set. Such a cute little neighborhood and for the price I say it is worth it.

Stayed in June 2024

Our room had a very strange layout with a small corridor with steps that led up to a landing then down into a very big and spacious bathroom with basic amenities. One of the issues of converting older properties I guess.

Perfect location as our son was auditioning locally. Friendly staff and interesting building made it a good experience.

Stayed in April 2024

The room smelled of smoke upon arrival, I kept the windows open throughout my stay to offset this. The double bed was two twins pushed together and would have benefitted from a mattress topper to avoid the inevitable crack in the middle!

The location was absolutely great and enabled me to easily pop out to the theatre! The room and hotel were very nicely furnished, and the room was very generously sized and comfortable to work in.

Stayed in June 2024

The lift was really cool but a little scary with only a 2 person 150kg weight limit and if there was another way to get upstairs it wasn’t clearly directed so made us a little nervous since we would have exceeded it with bags and have to have 2 trips up/down.

Loved the antique style decor, everything was clean, the double room was a good size and the bed was large and extremely comfortable. Check in and check out was also very quick and easy and the the staff were all lovely.

Stayed in June 2024

We were visiting close by so the location was excellent. Easy access to the tube. comfortable, clean rooms. would definitely rebook.

Stayed in April 2024

View from the room wasn't great but at least we could see trees. Very creaky floorboards in our room.

A decent breakfast on offer and the hotel is only a short walk to the nearest tube station and bus routes. Room was a decent size.

Stayed in May 2024

Tiny room, tiny bathroom, old and tired place

A charming old building that’s seen better days. Fabulous breakfast.

Stayed in May 2024

One side of the bed was very hard. There was a picture of The Battle of the Nile over the bed, which was an odd choice.

Quiet location, large room. Nice furniture.

Stayed in May 2024

Lovely room and a gorgeous lounge and bar.

Stayed in May 2024

The housekeeper opened the door twice without knocking before check-out time. She was rude and asked me when we were leaving. Maybe she was in a rush to do her job, but it was two hours before check-out time and then again one hour before. She needs to learn how to be polite and not disrespect or disturb the guests.

Close to the subway, the hotel needs refurbishment, and the breakfast is not good enough. The floor is noisy, and the bathrooms need renovation. The king bed consists of two mattresses put together.

Stayed in May 2024

Poor wifi connection

Like the property location and interior design and has a good breakfast.

Stayed in May 2024

Bathroom, especially the shower, is very small.

Service, especially at breakfast. Breakfast was excellent as we're the staff .

Stayed in May 2024

Very small room under the roof, a bit stuffy, too small and tight in the shower.

Clean, quiet hotel, friendly staff.

Stayed in May 2024

As it was a suite... there was no door between the lounge and bedroom, would have be useful when one trying to rest and the other watching Tv in the lounge.

Good location - quiet street. Swiss Cottage is on the Jubilee Line and its just a few stops from central London. Good sized room Good cooked breakfast

Stayed in May 2024

The temperature in the room was quite cold and turning up the heater did not make a difference unfortunately.

We got upgraded to a larger room, which was very nice, we had a lot of space. We especially loved the extremely comfortable, large bed and the delicious breakfast. The location is superb with supermarkets, restaurants, the tube station just minutes away.

Stayed in April 2024

The room does not equipped with small fridge

The elegant interior look and its proximity to tube station

Stayed in May 2024

No air con! There were electric fans, but I didn't spot them until the day we were checking out.

Great location for me for visiting family.

Stayed in May 2024

Would be nice to have some more coffee choices rather than just black

Good breakfast choice, made to order

Stayed in May 2024

One staff member with scarf round her head at breakfast ignored me - didnt ask about breakfast or anything, but she had time to clean down tables! Fresh fruit seemed to dimish towards end of week - better have breakfast only at the start of the week!!

The room requested was provided. Attentive staff and breakfasts - hot breakfasts were better than previous stays.. Good location for my business requirements

Stayed in April 2024

It was a bit creaky but that is to be expected in a property of its age

The location was great. Less than 5 minute walk to underground station. Surprisingly quiet. Nice picturesque street

Stayed in May 2024

As this is an old hotel the soundproofing is very poor. Our first night there we could not sleep as we could hear the person above us walking around the room. This would have ruined our stay had it happened every night. The double beds are also quite small for a hotel nowadays.

This hotel is in a great location, the location is probably the best thing about this hotel and why we would consider staying again. Swiss Cottage underground station is a three minute walk from the front door. Quiet area of London. Charming old style decor - the room was very clean.

Stayed in April 2024

Shower was too small - water pressure wasn’t great and a couple of times water was lukewarm at best

Very comfortable bed with nice pillows and clean sheets- excellent location next to tube

Stayed in April 2024

Could do with better plugs near the bed. USB ports would have been useful.

Great location, room was great - had a family room which was actually 2 rooms 😊 Was very close to tube and next to Royal Central Drama school where my daughter had an audition.

Stayed in April 2024

Had to get out of bed to turn off the bed side light. The Hair dryer cord is not long enough to be able to use the dryer while looking in a mirror.

Efficient and pleasant Reception Staff. Comfortable bed and spotless linen. Good value breakfast served by helpful staff.

Stayed in April 2024