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  5. Reviews of Sutton House, Woodbridge

Reviews of Sutton House, Woodbridge

Quay Street, Woodbridge, IP12 1BX, United Kingdom

#36 of 48 hotels in Woodbridge

Guests' Choice

Review score

Based on 33 apartment reviews

7.9

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    7.4

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 20 March 2024

    8.0
    Will definitely stay again.
    • Business trip
    • People with friends
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Couldn’t tell which apartment it was which was super frustrating. Also really struggled to turn the shower on in the main bedroom’s en suite.

    Clean and fresh. Amazing location.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    7.0
    Overall very good although the pans and frying pan need to be replaced
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The shower in the en-suite didn’t work and the other shower was almost impossible to maintain the correct temp

    Stayed in February 2024

  • Reviewed: 15 March 2024

    7.0
    Ideal place to stay, but a very cold welcome!
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Heating wasn’t on when we arrived and the apartment was very cold - 13 degrees. Took some hours to warm up which spoiled our first night.

    Ideal location, great for a couple. Allocated parking space. Comfortable bed. Nice green aspect from the living room.

    Stayed in March 2024

  • Reviewed: 22 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nice, clean place.

    Stayed in May 2023

  • Reviewed: 12 December 2022

    9.0
    Excellent spacious apartment
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Only one car paling space.

    Very spacious apartment, nice and clean with every thing you need.

    Stayed in November 2022

  • Reviewed: 11 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Second lock on door not working. No salt and pepper. We don't expect there to ever be much left over from previous guidt but we have never been anywhere before that didn't have at least salt and pepper.

    Great location close to the waterfront. Comfortable bed, clean and modern flat.

    Stayed in October 2022

  • Reviewed: 29 September 2022

    8.0
    smart apartment in great location
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    bit too hot and couldn’t work out how to turn off the towel rail no basic kitchen ingredients eg salt and pepper

    location parking and very responsive staff

    Stayed in September 2022

  • Reviewed: 16 June 2022

    9.0
    great location and spacious flat will definitely come again
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    contacted the property about a picture falling off the wall and had no response :( almost fell on my mum.. also the door locking was a nightmare every time! couldn’t work it out but probably just us being women! otherwise lovely and will be back!

    spacious, location, facilities and cleanliness

    Stayed in May 2022

  • Reviewed: 26 May 2022

    9.0
    This is a stylish comfortable apartment in a central location.
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There were two pieces of artwork where the hanging apparatus appeared to have been broken and the artworks had been left standing on the floor propped up against the wall, for health and safety reasons it would have been better to have removed these artwork items from the apartment until they had been mended.

    A modern stylish and comfortable apartment - the open plan kitchen diner and living area is spacious and particularly attractive.

    Stayed in May 2022

  • Reviewed: 28 April 2022

    9.0
    Very convenient and good value for money
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights

    The apartment is great. It is near some pubs so you may get some noise but the beds are comfy so you sleep well anyway!

    The apartment was perfect for our purposes where we were out and about, but wanted a comfortable base to return to with separate bathrooms. It is a convenient location and has parking.

    Stayed in April 2022

  • Reviewed: 29 November 2021

    8.0
    We enjoyed our stay.
    • Leisure trip
    • Group
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The trundle bed was broken, the legs had to be folded away so it was able to be used. All be it on the floor. The pillow's were either too big or too small.

    In all a lovely apartment.Just a couple of minor points.

    Stayed in November 2021

  • Reviewed: 14 October 2021

    9.0
    Great location
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Small bed in second room Dishwasher out of order

    Location was excellent Lovely decor Great bathroom

    Stayed in September 2021

  • Reviewed: 5 October 2021

    7.0
    Very convenient location close to river
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    No view

    Central location with designated free parking

    Stayed in September 2021

  • Reviewed: 8 August 2021

    8.0
    Suited us well with our 7 and 3 year old children- maybe pack a plug socket cover if you have younger children as the tr
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 8 nights
    • Submitted via mobile

    The freezer compartment could do with a defrost

    Beds, Bedding, linen and overall cleanliness

    Stayed in August 2021

  • Reviewed: 1 July 2021

    7.0
    Overall a good stay and the apartment was perfect for our needs with a great central location.
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Needs pillow protectors and a mattress protector for single bed. Also non slip mat under rug in single bedroom as very slippery. The kitchen worktops had been cleaned with something oil based/greasy so we had to clean them thoroughly on arrival. Rain shower head needs descaling.

    Location and parking are great. Nice and bright kitchen and living area. Two bathrooms good.

    Stayed in July 2021

  • Reviewed: 20 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights

    Great location

    Stayed in April 2024

  • Reviewed: 9 April 2024

    6.0
    Great location although some
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Some items were broken and malfunctioning

    Wonderful location

    Stayed in April 2024

  • Reviewed: 21 January 2024

    10
    We had a lovely stay close to where we wanted to go
    • Leisure trip
    • Group
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Living area was hard to get warm

    Location was great, easy to get to everything

    Stayed in January 2024

  • Reviewed: 18 June 2023

    1.0
    We did not stay at the property because it was closed.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 7 nights

    Everything. As the property was closed we were unable to stay there. The agent was unable to find us a suitable alternative accommodation. Our only alternative was to abandon our holiday and go home or source another property with another company. We found a suitable cottage with another company which we paid for. As you provided us with nothing I hereby request a full refund of the amount paid. In addition to the rent we were told by the agent he would pay for taxis. We advised him that we had spent £46 40 on these but no refund has been forthcoming. Unless I receive a full refund by 30 June I will take the matter up in another way I look forward for an early respose George Gardner

    As we were unable to stay in the property as it was closed there was nothing to like

    Stayed in June 2023

  • Reviewed: 30 July 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Clean modern and central

    Stayed in July 2022

  • Reviewed: 28 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Bed was uncomfortable

    A nice apartment It's

    Stayed in July 2022

  • Reviewed: 18 April 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Bad value for money; charged extra for an “early” check-in of 15:00; provided no soap, coffee/tea or replacement toilet roll, bin bags, etc; unresponsive when contacting them via Booking.com (which the managing agency said was due to them not receiving the messages); crockery and glassware were all mismatched and in incomplete sets

    Spacious and very central, bright and airy

    Stayed in April 2022

  • Reviewed: 13 September 2021

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Dishwasher broken Freezer door broken Noisy road No response to email about discount offered when we phoned about said deficiencies of property

    Spacious comfortable

    Stayed in September 2021

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

Showing 1 – 25

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