Ilfracombe Resort Marlborough Road, Ilfracombe, EX34 8PF, United Kingdom
#88 of 114 Holiday rentals in Ilfracombe
Guests' ChoiceBased on 1657 apartment reviews
7.1Cleanliness
7.6
Comfort
7.7
Location
8.1
Facilities
7.2
Staff
8.3
Value for money
7.5
Free WiFi
8.0
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End of dialog contentReviewed: 27 September 2024
Neville
United Kingdomwe first booked self catering on booking com and chose a studio. in the photo it showed a microwave but once we checked in there was no such thing, so the photos are incorrect and the studios are not self catering. we paid extra and got a better spacious room with kitchen. so don't be fooled by the photos which are generic and cover all rooms. the tv although arial plugged in didn't tune so that didn't work. water was way to hot and the room smelled of old furniture even though it was all new barring the sofa, so we guessed it was the sofa. all was reported so could be rectified in the future. the outside of the buildings are not inviting, quite run down with rotting stairs patched and propped up, so I should imagine all will be replaced but it's not appealing when you check in. office reception is also the entrance to the pool which stinks of chlorine, that's not a good introduction. it also didn't inspire us to use the pool.
because it was out of season it was quiet but it's a big resort so I can imagine it can be busy and noisy, however our away was pleasant. we were out and about so didn't use the restaurant so can't comment on that. our room was newly refurbished so everything was great, bathroom spacious, kitchen kitted out with the basics and functional.
Stayed in September 2024
Reviewed: 24 September 2024
Elliott-
United KingdomSome of the surrounding areas are in a very poor state, almost dangerous, with furniture abandoned and broken glass, my dog couldn’t be walked as the surrounding area was not safe, it was a terrible shame as we love the facilities the accommodation is fine and the kids entertain is brilliant but then you have this derelict apartments that undermine the potential of being a wonderful family holiday retreat
Facilities
Stayed in September 2024
Reviewed: 10 September 2024
Jacqueline
United KingdomWould have liked a former mattress.
The location was great for me as I was visiting family. I liked how quiet it was.
Stayed in September 2024
Reviewed: 3 September 2024
Natasha
United KingdomAll the steps to get bags to the accommodation
My son loved the holiday kids club based at the park. Food was nice. Staff friendly and helpful Clean and modern accommodation inside.
Stayed in August 2024
Reviewed: 3 September 2024
Bedford
United KingdomRoom wasn't amazing standards. Toilet cracked, hole in door. No measuring jug in kitchen, and only 2 teaspoons..
Great location. Staff all friendly. Only used as a Base. Clean and tidy.
Stayed in August 2024
Reviewed: 3 September 2024
Tracey
United KingdomIt was generally a bit grubby and dated
It was close to attractions and had an on site restaurant. Bed was comfortable
Stayed in September 2024
Reviewed: 30 August 2024
S
United KingdomFront door and bedroom window didn't close properly. Dusty. Cobwebs. Lack of hot water. TV tuned to BBC Wales. Uncomfortable settees. Lack of storage. Lack of coat hangers. Lack of kitchen utensils I.e. pizza cutter, sharp knife. Flooring in shower room collected water as flooring poorly laid. Decorating standard.
Shower room. Mattress.
Stayed in August 2024
Reviewed: 30 August 2024
Lewis
United KingdomAccommodation well kitted out, quite comfy, served well as a base.
Stayed in August 2024
Reviewed: 30 August 2024
Richard
United KingdomThe cutlery in the kitchen was poor quality and unmatching and most of the crockery and cutlery needed to be washed prior to use When I came to pick up the keys from the bar my booking had been missed. The bar staff had to reopen reception to investigate the issue which they did happily and successfully but it did take a long while to pick up my keys The website needs updating. It showed the Monkey Puzzle restaurant to be closed on a day I hoped to have breakfast there but I discovered it was open when it was too late to make use of it wuich was a shame.
Lovely view and clean comfortable bed and bathroom Staff were really friendly and helpful Plenty of flexible parking
Stayed in August 2024
Reviewed: 29 August 2024
David
United KingdomMenu quite poor , understaffed but did there job very well,woken up at 6.00 due to people upstairs jumping around
Clean and tidy friendly staff
Stayed in August 2024
Reviewed: 27 August 2024
Brindley
United KingdomPaid for early check in for the room not to be ready, provided a food voucher as compensation only to be told what we could use that on was limited. Swimming pool was good but changing facilities limited and showers very hot and didn't work very well.
Swimming pool, soft play, pool tables and table tennis
Stayed in August 2024
Reviewed: 27 August 2024
Dawn
United KingdomNo toilet roll in bathroom when we arrived
We arrived late so just popped into the bar/restaurant for the keys. Was very simple The apartment was well equipped. Monkey Puzzle restaurant was excellent. Chefs great. Lovely food at a great price
Stayed in August 2024
Reviewed: 26 August 2024
Stephen
United KingdomA bit noisy with water tanks filling and can hear people in nextdoor talking, so sound proofing could help.
The apartment we had looks like it had been newly renovated and was clean with plenty of towels, a kettle and tea/coffee sachets. A little cooler fridge which was handy. We only stayed one night as a journey break. Walls a bit thin and water tank noise till late. Did go quiet after midnight. When the whole of the repairs and renovating are complete, which I could see has started. It would be a nice place to stay.
Stayed in August 2024
Reviewed: 26 August 2024
Lynda
United KingdomBreakfast n/a Location was very good as we had transport
Stayed in August 2024
Reviewed: 26 August 2024
Hussain
United KingdomThe fact the toilets don’t work everything seemed old outdated
The location and swimming pool
Stayed in August 2024
Reviewed: 26 August 2024
Sonya
United KingdomIt took a long time to get served in the bar for food and drinks. The apartment needed some refurbishment as it was a bit worn. Kitchen lacked a chopping board and tin opener didn't work. The flat above had a leak which dropped through our ceiling onto the table.maintenence came out and it eventually stopped.
The rooms were comfortable, facilities were good, the family enjoyed the children's entertainment and live music was good. The food was good and reasonably priced. The pool was warm, enjoyed the sauna. The staff were friendly.
Stayed in August 2024
Reviewed: 25 August 2024
Rebecca
United KingdomRoom wasn't ready in time,wouldn't mind but this is the second time in As many weeks and it's frustrating especially when you have kids that are tired. Front door wouldn't lock from the outside and the shower leaked all over the bathroom floor,to say we paid for a superior I would have expected better.
Love staying here, kids love it as there is loads for them to do. Great food,lovely views,beds were amazing. Used the pool for the first time and it was great.
Stayed in August 2024
Reviewed: 24 August 2024
Kate
New ZealandLots of stairs and starting to look a bit run down.
Had everything we needed for an overnight stay. Great place to stay if you had young kids and/or dogs. Entertainment was cute. Dinner in the restaurant was great.
Stayed in August 2024
Reviewed: 24 August 2024
Linda
United KingdomCheck in was a bit confusing
Good space, good value.
Stayed in August 2024
Reviewed: 24 August 2024
Tony
United KingdomThe place is in need of some TLC. Light pull cord for our bathroom had snapped off 10inch from the ceiling, guttering missing in places, facia panel snapped off in places, areas need painting, fake grass needs reattaching, areas need weeding, crazy golf unusable etc etc
A good base for travelling around
Stayed in August 2024
Reviewed: 24 August 2024
Anthony
United KingdomNothing
It was clean and just right for us
Stayed in August 2024
Reviewed: 23 August 2024
Zarina
United KingdomNothing
The location and facilities
Stayed in August 2024
Reviewed: 22 August 2024
Hayley
United KingdomNot enough pillows and bed not overlay comfy
It had everything you needed as a base - kettle, towels, tv, tea and coffee supplies
Stayed in August 2024
Reviewed: 22 August 2024
Maggie
EstoniaNot very clean, kitchen appliances were not working properly and staff was dismissive when contacted about the non-working appliances.
Decently priced, spacious and available at last minute
Stayed in May 2024
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