Royal Victoria Dock, Newham, London, E16 1XL, United Kingdom
#265 of 1,013 hotels in London
Guests' ChoiceBased on 5352 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
8.9
Facilities
8.5
Staff
8.7
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 27 September 2024
Ibrahim
OmanBreakfast have few options
Everything except the breakfast it could be better
Stayed in September 2024
Reviewed: 26 September 2024
Clare
United KingdomOur air conditioning didn’t work.
Excellent location on the Elizabeth Line, unusual type of accommodation. Near Excel and on the river.
Stayed in September 2024
Reviewed: 26 September 2024
Jordaan
United KingdomThere was a constant beeping noise in the room during the night so we didn’t get much sleep :(
Different experience - great unique idea!
Stayed in September 2024
Reviewed: 26 September 2024
Tammy
South AfricaRooms on the bottom floors have a portal that can't be opened so no fresh air. There used to be small toiletries (body lotion, shower gel, shampoo and conditioner), this has now been changed to single pump bottles attached to the wall of shower gel, handwash and shampoo only.
Comfortable bed and nice size room. Proper coffee machine. Great staff. Close to London Excel so convenient.
Stayed in September 2024
Reviewed: 22 September 2024
Lucie
United KingdomThere’s an absolute zero choice of breakfast for vegans unless you want to munch on a banana or an apple. Which is rather disappointing in this day and age.
The room was super clean with a lovely river view and it’s a great location. Very close to the cable cars and literally next to the Excel centre.
Stayed in September 2024
Reviewed: 22 September 2024
Sylwia
PolandReception area is actually much smaller than looks in the pictures. Staff at breakfast had no time to help, talk to you when asked something. They supposed sing happy birthday over chocolate fountain for my daughter, never did. Very disappointed, will never get over it. They have 2 venues at dinner, give you more expensive one so you order more expensive food. It's only when my daughter said she didn't like anything there they brought different menu. When I ordered soup for my main because I wasn't very hungry, waiter spoke to me like I am cheap. Restaurant experience was very sad, never will eat there again. Docklands is not pretty part of London but it was couple min away from metro.
Reception staff was friendly, room was very comfortable, steps away from metro
Stayed in August 2024
Reviewed: 20 September 2024
Louis
United KingdomRoom service was sent back as freezing cold. Breakfast although a large selection wasn't great and again had temperature issues
Boat was beautiful. Room lovely
Stayed in September 2024
Reviewed: 20 September 2024
Sree
United KingdomBuffet breakfast can include some more options Beacon and scrambled eggs was very poor.
Stayed in September 2024
Reviewed: 18 September 2024
Christopher
United KingdomLift out of operation meant extended waiting times, room was tired, carpet needs replacing, toilet porcelain cracked
Close to excel, large bedroom and clean bed
Stayed in September 2024
Reviewed: 18 September 2024
Terence
United KingdomThe wait time for drinks was way too long
Stayed in September 2024
Reviewed: 17 September 2024
Jon
United KingdomExcellent location
Stayed in August 2024
Reviewed: 16 September 2024
Michelle
United KingdomQueues going in and out of the lifts to get to reception- bit too busy in reception and one room with our friends staying there wasn’t ready until 4.
Location and sitting on deck in the bar area plus an upgrade to the river view was much appreciated
Stayed in September 2024
Reviewed: 15 September 2024
Nigel
United KingdomNik
Excellent
Stayed in September 2024
Reviewed: 15 September 2024
Tracy
United KingdomNothing
Great for the OT arena - lovely room and staff. View from the bar was special.
Stayed in September 2024
Reviewed: 15 September 2024
Ola
United KingdomThe bed, like the two beds were joined together. No comfortable
The room and the settings
Stayed in September 2024
Reviewed: 15 September 2024
Donna
United KingdomNothing
The room was superb and the bed very cosy. The breakfast was awesome.
Stayed in September 2024
Reviewed: 13 September 2024
Pamela
United KingdomFab location and price - staff were all lovely
Stayed in September 2024
Reviewed: 13 September 2024
Anna
United StatesDidn't feel the breakfast utensils were assurred to be clean to touch. Saw someone drop tongs on floor and replaced back to table for others to use.
Stayed in September 2024
Reviewed: 13 September 2024
Sam
United KingdomThe bar service was table service and quite slow. The staff were brilliant and friendly but not enough of them for the amount of guests.
Lovely and clean. Great value for money.
Stayed in August 2024
Reviewed: 12 September 2024
Nicola
United KingdomNo ability to open a window
Beautiful, clean, comfortable and so convenient location-wise
Stayed in September 2024
Reviewed: 11 September 2024
Mike
United KingdomSmart, comfortable rooms. Pleasant surroundings.
Stayed in September 2024
Reviewed: 11 September 2024
Richard
NetherlandsMusic level in the restaurant was a bit loud.
Location: on a yacht; close to LCA, close to underground stations.
Stayed in September 2024
Reviewed: 11 September 2024
Neil
United KingdomThe location next to river thames...views were amazing
Stayed in September 2024
Reviewed: 10 September 2024
Laura
United KingdomLimited options for vegans. Staff happily provided oat milk for tea and coffee in the room but biscuits provided were not vegan and breakfast options limited. No plant based yoghurt available either. One vegan option meal available and no vegan dessert in the bar. Limited option in restaurant too
Loved the venue, location and staff were amazing.
Stayed in September 2024
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