Stanley Matthews Way, Trentham Lakes, Stoke on Trent, ST4 4EG, United Kingdom
#5 of 13 hotels in Stoke on Trent
Guests' ChoiceBased on 4535 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.5
Facilities
8.1
Staff
9.0
Value for money
8.2
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
Filomena
United KingdomDistance to town.
Location was quiet. Bedroom was comfortable. Easy check in and check out
Stayed in April 2024
Reviewed: May 11, 2024
Laura
United KingdomWe were in a room near the start of the corridor so it was noisy when we wanted an early night but just an unfortunate placing
The lady who checked us in was lovely Breakfast was great Room was fine
Stayed in May 2024
Reviewed: May 10, 2024
Kamila
United KingdomDirty juice glasses at breakfast time. Unclear information about parking charge.
Good accommodation for reasonable price. Comfy beds, clean rooms, modern design, enough room in the shower for plus size person.
Stayed in May 2024
Reviewed: May 9, 2024
I
United KingdomExcellent breakfast with a great service.
Comfortable bed and clean room.
Stayed in April 2024
Reviewed: May 9, 2024
Jenny
United KingdomThe beds were very uncomfortable didnt sleep well. Daughter said she could feel springs in her back from the pull out bed.
The location and the breakfast
Stayed in May 2024
Reviewed: May 8, 2024
Carl
United KingdomNothing all good
Great location for Stadium and Harvester
Stayed in May 2024
Reviewed: May 8, 2024
Iain
United KingdomAll good
Good location of the motorway
Stayed in May 2024
Reviewed: May 8, 2024
Duncan
United KingdomFront desk staff could be more welcoming. I grudge having to pay for parking my car
Clean. Warm
Stayed in May 2024
Reviewed: May 8, 2024
Duncan
United KingdomStaff were really great. We had travelled with a teething toddler staff helped us by getting a travel cot all made up ready and made breakfast so easy thank you. Staff really went above and beyond thank you. Food was lovely. Night staff really kind and staff on breakfast so helpful. Will stay again when in the area next time thanks
Stayed in May 2024
Reviewed: May 8, 2024
Christopher
United KingdomPaying for parking.
Breakfast was excellent, check out was quick, good restaurant close by. Room was comfortable.
Stayed in April 2024
Reviewed: May 7, 2024
Bonnie
United KingdomOnly slight little thing is if there was better Gluten free and vegetarian sausages .
Friendly staff and good value for money
Stayed in May 2024
Reviewed: May 7, 2024
Sue
United KingdomThe bed was a bit hard. Also I feel parking should have been free for residents.
Breakfast was good. Room was clean and bright. Shower was powerful. Sheets were clean and fresh. The room was well laid out.
Stayed in May 2024
Reviewed: May 7, 2024
Rinwale
United KingdomAll was ok
Great
Stayed in May 2024
Reviewed: May 7, 2024
Jacqueline
United KingdomNo Single rooms so my sister/ son had to to pay each for a Double room
Choice of the Breakfast was Very Good. Staff were very Helpful. The Bed was very comfortable, Good Walk-in shower
Stayed in May 2024
Reviewed: May 7, 2024
Lizzie
United KingdomBed wasn’t very comfortable
Clean, friendly
Stayed in May 2024
Reviewed: May 7, 2024
Aldo
United KingdomAir-conditioning to noisy inside the room.
Location perfect...
Stayed in May 2024
Reviewed: May 6, 2024
David
United KingdomNothing Hu
Comfortable bed, super hot shower, excellent breakfast
Stayed in May 2024
Reviewed: May 5, 2024
Charlotte
United KingdomI feel parking should be free to staying guests and also I feel the bar is quite expensive if it hadn't have been so expensive for a drink each for me and my partner we wouldn't have left and gone over to the harvester to have a relaxed evening we would have stayed at the hotel, which would have been nice to have done.
Hotel and room was very clean and tidy, staff were friendly and welcoming, wide variety for breakfast.
Stayed in May 2024
Reviewed: May 5, 2024
Kerrick
United KingdomParking
£14 for my parking for less than 24hrs 😳😂
Stayed in May 2024
Reviewed: May 5, 2024
Venables
United KingdomThe milk and coffee what was in the room didn't taste right Some of the beds was stained plugs weren't in suitable places Other residents accused have there property non of the staff stepped in and try sort it out as only just checked in
Breakfast was fantastic couldn't fault it Late cheack out time Free WiFi Staff was fantastic and helpful from start to finish apart from the start
Stayed in May 2024
Reviewed: May 5, 2024
Dave
United KingdomNo restaurant
Great location for football stadium
Stayed in May 2024
Reviewed: May 4, 2024
Gary
United KingdomGiving me the correct door no,
Staff very friendly
Stayed in May 2024
Reviewed: May 4, 2024
David
United Kingdomall good
The Staff were incredibly helpful and cheerful. Good location near where we needed to go.Very comfortable
Stayed in April 2024
Reviewed: May 3, 2024
Marcelo
ArgentinaComfortable room, very good breakfast, and parking on Hotel 's access.⁹
Stayed in April 2024
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