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  5. Reviews of Staycity Aparthotels Edinburgh West End

Reviews of Staycity Aparthotels Edinburgh West End 4 stars

11 Brandfield Street, Edinburgh, EH3 8AS, United Kingdom

#325 of 1,061 Holiday rentals in Edinburgh

Guests' Choice

Review score

Based on 2628 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 28 September 2024

    10
    Exceeded expectations
    • Business trip
    • Couple
    • One-Bedroom Apartment Open Plan
    • Stayed 5 nights

    My only wish was for a small clothes dryer... though we did have a rack to hang wet clothes.

    The apartment was clean and spacious. The location was great, walking distance for everything we wanted or needed within the city. We loved the balcony, full kitchen, and washing machine.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    9.0
    Mostly really good!
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment Open Plan
    • Stayed 3 nights
    • Submitted via mobile

    When you took a shower, much of the bathroom flooded and you had to clean up the water or walk in puddles every time you wanted to use the toilet.

    Did not have breakfast. Suite was clean, comfortable, quiet. Bed was comfortable. Except the shower flooding the bathroom (see below) it was excellent!

    Stayed in September 2024

  • Reviewed: 26 September 2024

    8.0
    Comfortable stay in a typical STAYCITY aparthotel.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment Open Plan
    • Stayed 7 nights
    • Submitted via mobile

    Filthy old synthetic pad under the lvg room rug Not needed and gross. Throw it away! Bathroom door not properly hung. Rubs on floor and sticks A H&S issue. Fix! Chrome-cast streaming to TV in lvg room is crap Barely works. Most TVs now have Apple AirPlay built in, which works flawlessly. Activate AirPlay option on the TVs ! Some basic items missing in the kitchen — serving bowl, fruit tray, medium cup, dish brush. I bought them and "gifted" them to the unit. Outside hallway stairwell carpeting badly needs cleaning or replacement. Worse, the stairwell window is sealed shut. Chemical deodorants sprayed to mask mouldy odour. Instead of spraying noxious crap, unlock the window! Allow fresh air into stairwell !

    Self contained unit with kitchenette, including dishwasher and clothes washer. Clean, fairly bright, quiet area, easy walk to centre-town, West End, GrassMarket, Old Town and most other cultural destinations.

    Stayed in September 2024

  • Reviewed: 24 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    The size, the amenities. The helpfulness of staff. The ease of check in and out.

    Stayed in September 2024

  • Reviewed: 24 September 2024

    9.0
    Excellent stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Open Plan
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Really spacious and great amenities

    Stayed in September 2024

  • Reviewed: 24 September 2024

    9.0
    Will definitely book here again. Great location and comfy apartment.
    • Leisure trip
    • Group
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Excellent location. Lovely apartment , lots of space.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    7.0
    Great location, property ok, amazing staff (super helpful and friendly).
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Odd bedroom setup with sliding walls separating the rooms. Very hot, hard to regulate the temp without keeping windows open which was noisy as we were right over the entrance. Noise in general is a bit of an issue, toilets are pump fed, doors bang very easily. Fridge was a bit wobbly but staff informed to rectify.

    Very spacious but odd bedroom setup. All amenities for self catering

    Stayed in September 2024

  • Reviewed: 22 September 2024

    8.0
    Good place to do site seeing in Edinburgh.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 5 nights
    • Submitted via mobile

    Shower could be better.

    Close to the sites to be seen.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    7.0
    A place to sleep
    • Family with young children
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    The room was strangely odd, not functional something was off

    Nothing

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    Good location, helpful staff - took bus or walked everywhere.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Open Plan
    • Stayed 3 nights
    • Submitted via mobile

    Payment of £14 a day for keeping car in hotel car park.

    Spacious unit. Very friendly and helpful staff. Central to attractions and close to bus stops

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Open Plan
    • Stayed 4 nights
    • Submitted via mobile

    No exhaust fan in bathroom. Fitting was missing from tap which made it difficult to regulate the hot water. Apparently coffee tea etc is only supplied for one night. We stayed four nights but we were told we would have to buy any extras.

    Kitchen facilities. Walking distance to bus stop.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Didn't like that shower head was fixed. No Netflix.

    All amazing. Nice, warm, modern and clean apartment. Good location, 20mins walking to the centre. Well equipped kitchen, all you need for cooking. Coffee machine and coffee capsules (included to the price)

    Stayed in August 2024

  • Reviewed: 18 September 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • One-Bedroom Apartment Open Plan
    • Stayed 2 nights
    • Submitted via mobile

    Modern and very clean. Fairly close to the centre

    Stayed in September 2024

  • Reviewed: 17 September 2024

    7.0
    Good for short stay with kids but…
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Open Plan
    • Stayed 2 nights
    • Submitted via mobile

    Shower temperature sometimes goes cold for a few seconds. Dishwasher not working. When we came back from our tour the second night, we found an old makeup bag that doesn’t belong to us, on the floor, next to our backpack. Escalated this issue to the receptionist (wherein we have to go out of the building to their main building since there isn’t any phone in the room). Unfortunately they can’t do anything about it til morning, and we have to check out early in the morning as well so it wasn’t really resolved. Either somebody entered our room, or housekeeping did a poor a job of cleaning the room to miss that bag which was easily spotted on the floor.

    Close to the city center. Staff is also kind and accommodating. Reception offered us high chair for our son which is really helpful. Nice and quiet area after a day of strolling around the city.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Lovely short break in a central location
    • Leisure trip
    • Group
    • One-Bedroom Apartment Open Plan
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Excellent self catering accommodation just 15 minutes walk from the royal mile

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights

    Creaky door. Duvet far too heavy (too many togs). Quite far from restaurants.

    Spacious. Quiet.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    Good space and location was useful to access key places in area
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Damp smell in apartment when we walked in. He bathroom floor looked like it hadn’t been cleaned and the grout was mouldy.

    Good space, onsite parking and lift were good. Your staff were great!

    Stayed in September 2024

  • Reviewed: 15 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    So much space for a studio for the 2 of us. Great amount of facilities.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    10
    Staycity - everything we needed for a short break
    • Leisure trip
    • Group
    • One-Bedroom Apartment Open Plan
    • Stayed 3 nights
    • Submitted via mobile

    We go to Edinburgh for the tattoo, while this is on the price of hotels etc significantly go up.

    Location just right for us, walked into centre, had breakfast on route into centre. Secure parking available across the road from apartment.

    Stayed in August 2024

  • Reviewed: 15 September 2024

    10
    It was a very good experience.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Open Plan
    • Stayed 8 nights
    • Submitted via mobile

    Everything was excellent. Just that it would have been even better if the cleaning was done twice instead of just once during the 8 night stay.

    Location, Room

    Stayed in September 2024

  • Reviewed: 13 September 2024

    8.0
    Great value for those wanting an aparthotel
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Open Plan
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Huge rooms. Loved the entry area so we didn't have to take wet clothes into the living space. Good facilities and handy location. Price was reasonable, it felt safe and secure and staff very helpful. We stayed 6 nights and appreciated the space. Plenty of hot water and heated bathroom floors which we loved.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Good location. The staff is friendly and responsive.. Keep up the good work!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Open Plan
    • Stayed 3 nights
    • Submitted via mobile

    Quite happy with the apartment itself. Just a few niggles. The apartment wardrobe had a handle missing making it cumbersome to use. The bathroom flush had a damaged handle but it worked. The downstairs lobby of no 7 had an unpleasant smell and the main door was a little cumbersome to use. We were warm and comfortable during our stay but didn't quite figure out how the room heating worked, so a few instructions could be helpful for first time visitors.

    The overall location and convenience of a decent sized apartment equipped with a working kitchen.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Peaceful, comfy, clean and everything we needed.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Open Plan
    • Stayed 2 nights
    • Submitted via mobile

    Really hot in the (top floor) apartment even with heating off, but plenty of windows for ventilation fans were provided. Doors were heavy and didn't stay open so were constantly slamming behind us, doorstops would have been great to have.

    Apartment was great with all the mod cons you'd need and was well presented, bed was comfy even though it was two singles pushed together

    Stayed in September 2024

  • Reviewed: 10 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    No washing machine in the room as advertised. We had to give our clothes to the receptionist to wash and dry. The clothes came back creased as they were shoved into a plastic bag when we picked them up. Three quarters of the bathroom floor was flooded when you showered as there was no closed off space for the shower.

    Location was excellent.

    Stayed in September 2024

Showing 1 – 25

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