88 Charlotte Street, Birmingham, B3 1PW, United Kingdom
#21 of 787 Holiday rentals in Birmingham
Guests' ChoiceBased on 2345 hotel reviews
8.9Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
9.0
Staff
9.3
Value for money
8.9
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 June 2024
Kelly
United KingdomNothing
Clean quiet and contained
Stayed in June 2024
Reviewed: 24 June 2024
Donna
United KingdomNothing.
Great apartment, ideal location. Staff were friendly would definitely stay there again.
Stayed in June 2024
Reviewed: 24 June 2024
Keeva
BermudaComfortable and well-designed apartment to accommodate 4 adults. Great location, close to the city center. Totally enjoyed our stay and would stay here again!
Stayed in June 2024
Reviewed: 24 June 2024
Laura
United KingdomNo bottles of water provided
Very clean and good value
Stayed in May 2024
Reviewed: 23 June 2024
Christine
United KingdomKitchen area small and cramped for food preparation, but all the essentials were there.
Great location, convenient for transport, restaurants and city sights.
Stayed in June 2024
Reviewed: 22 June 2024
Claire
United KingdomCheck in was hard work even though done online ahead accused to not paying for parking
Central
Stayed in June 2024
Reviewed: 21 June 2024
Faith
United KingdomEverything was ok
Friendly staff, easy access to the town centre. Clean
Stayed in June 2024
Reviewed: 20 June 2024
Emily
United KingdomOne of the windows didn’t open as handle had broken off so was quite warm
Comfy, fit for purpose, nice decor, everything we needed.
Stayed in June 2024
Reviewed: 20 June 2024
Mya
United KingdomCute little apartment room and great location close to the canals
Stayed in June 2024
Reviewed: 19 June 2024
Beverley
United KingdomAbsolutely nothing.
What a revelation this place was! Beautiful apartments, fabulous shower, nice kitchen and sitting room, well equipped, super comfy bed and nice and quiet. Reception staff were lovely, bar area was smart and clean. I'll definitely use these again.
Stayed in June 2024
Reviewed: 19 June 2024
Saqib
United KingdomThere is nothing that I can think of. All well managed by the management.
Excellent location, easy parking and nice and clean area. Staff were really friendly and the apartment was squeaky clean. Will definitely stay again here or any Aparthotel apartments chain in the world. Tha k you
Stayed in June 2024
Reviewed: 18 June 2024
Mamadú
United KingdomEverything was great about the room. I would recommend it.
Stayed in May 2024
Reviewed: 18 June 2024
Charlotte
United KingdomNoise from other guests on both nights meant sleep was difficult
Very well equipped apartment
Stayed in June 2024
Reviewed: 17 June 2024
Jude
United Kingdom2nd beds (sofa beds) very uncomfortable, were not made up ready. Ok for very small children but not teenagers.
Location, staff, cleanliness, convenience, style. Main bed big and comfortable.
Stayed in June 2024
Reviewed: 17 June 2024
Atia
United KingdomThis was our second stay with Staycity - absolutely enjoyed it 😊
Stayed in June 2024
Reviewed: 17 June 2024
Helen
SwitzerlandThe online checking didn’t work - the staff were super nice about it and apparently the IT people know about it … but I received maybe 5 reminders to check in and couldn’t click on the links etc etc. Hopefully they fix it soon.
Good central location. Room was quiet. Kitchenette had everything we needed for a short stay
Stayed in June 2024
Reviewed: 17 June 2024
James
United KingdomNothing
Clean modern comfortable
Stayed in June 2024
Reviewed: 17 June 2024
Richardbipp
United KingdomThere were a couple of sockets that didn't work in the room, we reported it and our breakfast was given to us for free
The Breakfast was excellent and the location was perfect
Stayed in May 2024
Reviewed: 17 June 2024
Carmel
AustriaGreat location. And great size for a small family!
Stayed in June 2024
Reviewed: 17 June 2024
Helen
Isle of ManNothing
Convenient to city centre, and yet quiet. Great parking facility, brilliant staff, clean & comfortable
Stayed in June 2024
Reviewed: 15 June 2024
James
United KingdomWe've stayed there before but the room over the entrance was noisy over night (out of the hotels control). The room lay out was also odd: the kitchen was in the bedroom. The rear rooms have a hall, bedroom and kitchen/dinner sitting room.
Excellent location, super helpful staff.
Stayed in June 2024
Reviewed: 15 June 2024
Jane
United KingdomSome rooms are quite a long walk from the lift.
Snacks and a bar at reception Very Well equipped kitchen Coffee machine with pods. Sofa bed easy to pull out and back. Powerful large shower Very clean Very good value Better than hotel room 24 hour reception
Stayed in June 2024
Reviewed: 15 June 2024
Izabela
United KingdomAll good
Nice and clean quiet
Stayed in May 2024
Reviewed: 14 June 2024
Claire
United KingdomSome of the decor was a little tired in our room and sofa was difficult to use and not comfortable.
Great location, helpful staff, good facilities, nice well priced breakfast if you choose, modern and clean.
Stayed in June 2024
Champex, Switzerland
Ankara, Turkey
Segovia, Spain
Uluwatu, Indonesia
Bohinj, Slovenia
Budapest, Hungary
Shanghai, China
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content