153 Hammersmith Road, Hammersmith and Fulham, London, W14 0QL, United Kingdom
#222 of 1,025 hotels in London
Guests' ChoiceBased on 1413 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.9
Facilities
8.6
Staff
8.8
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 21 September 2024
Andrea
United KingdomI had lunch there and it was ok but not great.
The staff were really helpful and polite. The room was big and very comfortable
Stayed in September 2024
Reviewed: 18 September 2024
Reay
United KingdomBreakfast staff not attentive and seemed to be inconvenienced . Disabled toilet access seat and backrest broken .
Beautiful property and gardens , spacious , attentive late afternoon staff and evening meal . great outside area and range of cocktails . Lovely bathroom with toiletries and speaker so you could still listen to tv in bath
Stayed in September 2024
Reviewed: 18 September 2024
Joy
United KingdomSetting was beautiful
Stayed in September 2024
Reviewed: 16 September 2024
Jemki
CanadaI killed a silverfish in the bathroom. I know those things are everywhere, no need to complain about it.
Stayed in September 2024
Reviewed: 16 September 2024
Elizams
United StatesBeautiful, historical building with comfortable rooms and a charming garden. A nice oasis in busy London! I look froward to staying again soon.
Stayed in July 2024
Reviewed: 16 September 2024
Kristen
United StatesThe bar services was slow, We went in for a nightcap and the bartender cared more about cleaning up then the customers in the bar room. We would have had time to order food but we waited for so long he said that the kitchen was closed so we had to UberEATS instead.
It was overall a great stay, the location was nice, close enough to the tube which was nice. it was quiet, (minus an outdoor patio party) but that was during the day and we weren't staying in our room for that long. Mostly clean minus a few stains on the chair. Loved the towel warmer and the shower pressure was nice.
Stayed in August 2024
Reviewed: 14 September 2024
Ibtihal
United KingdomCarpets need a clean as do some of the cushions, not pillows.
Room was big, lovely view, quiet, good room service. Helpful staff
Stayed in September 2024
Reviewed: 13 September 2024
Ashley
United KingdomBreakfast was astonishingly slow and I had a meeting to get to…
Perfect location for an event at the Eventim Apollo - attractive building and comfy bed
Stayed in September 2024
Reviewed: 13 September 2024
Corinne
United KingdomNothing
It was a lovely building. The beds were so comfortable. Great location to get to Hammersmith Apollo 15 minute walk.
Stayed in September 2024
Reviewed: 13 September 2024
Stephanie
United KingdomRoom was rather cramped, but then it is a London hotel so small rooms are the norm. Maybe remove a couple of pieces of furniture?
Amazing history, great restaurant and stunning whisky bar.
Stayed in June 2024
Reviewed: 13 September 2024
Dawn
United Kingdomnothing
the location was perfect for our trip and the room was extremely comfortable
Stayed in September 2024
Reviewed: 12 September 2024
Sarah
United KingdomThe hotel no longer provides face washers or toilet brushes.
The staff were exceptionally helpful and friendly.
Stayed in September 2024
Reviewed: 11 September 2024
Olivia
United KingdomNothing
Location was perfect for the Olympia exhibition centre. Quiet location in the middle of a busy area. Lovely rooms and staff
Stayed in September 2024
Reviewed: 11 September 2024
Selinde2
AustraliaNothing to complain about!
I love the hotel's air of old fashioned service in the middle of London.
Stayed in September 2024
Reviewed: 10 September 2024
Lindsay
CanadaWe love the unique building
Stayed in September 2024
Reviewed: 10 September 2024
Bryn
United StatesThe reservation process went all wrong for me and neither the hotel management nor booking.com would take responsibility. I won’t book through 3rd party again because of this. It was extremely frustrating and costly.
Lovely hotel with excellent amenities! Great room, helpful staff, beautiful stay!
Stayed in September 2024
Reviewed: 9 September 2024
Gillian
United KingdomNo USB socket in the room
Comfortable bed, underfloor heating in the bathroom, view of the park from the window, historic building, good value for money
Stayed in September 2024
Reviewed: 8 September 2024
Simon
United KingdomEverything about the stay and staff and amenities was excellent!
Stayed in September 2024
Reviewed: 7 September 2024
Mr
United KingdomNothing
Everything
Stayed in September 2024
Reviewed: 6 September 2024
Debbie
United KingdomCheap coffee in room
Loved it , super outside area , very comfortable room , lovely shower
Stayed in September 2024
Reviewed: 6 September 2024
Shannon
United StatesBed/ pillows were a little firm.
Loved it, hidden gem in a great location. Absolutely beautiful inside and out.
Stayed in September 2024
Reviewed: 6 September 2024
Richard
United KingdomOne waiter on the breakfast service tried to overcharge me and then had an argument with me about it. Fortunately every other member of the team was attentive, professional and very polite.
Great location and lovely building.
Stayed in September 2024
Reviewed: 5 September 2024
Charlene
United KingdomNothing.
The building was beautiful, my room immaculate. The staff very friendly and accompanying.
Stayed in September 2024
Reviewed: 4 September 2024
Cara
United KingdomGreat location and the room was fantastic. Everything I needed, it was clean and my stay was pleasant. The room had coffee-making facilities however I had no milk. This was not an issue after a call to reception, fresh milk was at my door within moments.
Stayed in June 2024
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