The room we were assigned, number 23 on the 1st floor, had a view of their rubbish skip. They could at least put a roof over the area or find a way to hide it from view, so it's not visible from the rooms above it, as it ruins the experience. One of the windows didn't close properly, leaving an approximately 2 cm gap in one of the top corners where you could see outside. As this room faced the street, we could hear the noise from the traffic. Having windows that close properly would significantly reduce the outside noise. The room looked clean overall, but there were black mould marks in the corners of the walk-in shower. Also, the extractor fan was not working, or perhaps we missed the way to turn it on even though we did look around for it. Lastly, one of the receptionists was not as attentive during checkout. She asked the guests, checking out right in front of us if they had a good experience and wished them a nice day. When she got to us, she just took our room key and simply said we were all set. It felt a bit awkward to both myself and my partner. Regardless of these issues, our overall stay was a positive one. Despite the little things we mentioned, they could be easily improved, and we would stay here again, though perhaps not in the same room.

For a London hotel (usually with tiny rooms), it was a lovely quiet and decent size room in a safe and nice part of the city. They also have a nice terrace to enjoy drinks and a meal on a hot day or evening. Dinner at the Melody Restaurant was lovely, and the lady who served us was very nice, professional, and attentive.

Stayed in May 2024

Very convenient for Olympia. Continental breakfast very good.

Stayed in May 2024

Lovely breakfast, nice spacious rooms

Stayed in May 2024

The receptionist was quite rude from the start. The cleaning staff forget to do basic things like changing toilet paper, replacing water in the fridge. Also the room layout is very weird making it very uncool.

The location was good.

Stayed in May 2024

Slight mix up on our booking with breakfast (we had paid for it to be included but this wasn't on their records). This was quickly resolved by the helpful staff however.

Lovely little hotel and great location. Perfect for what we needed and the bar/restaurant area was lovely. Staff were all very helpful.

Stayed in May 2024

Staff on arrival were quite rude when checking in. Could not get a drink at the bar at 10.45pm when asked if I could take it to my room they still refused . No room service available. A outside fan was going all night and whenever the rooms above flushed the toilet or run the shower you could hear it next to my bed.

Very clean and the garden and grounds are lovely.

Stayed in April 2024

My room was in the attic so a little Restrictive

Full of History and very well appointed

Stayed in April 2024

Cold room

Quiet.

Stayed in April 2024

I was really disappointed by the seemingly unhappy nature of the staff we encountered, other than the lovely lady on reception in the morning. There was also no one around for breakfast. I had to find someone to advise us what table to sit at and find someone again for coffee. These are small and minor problems but not what I expected.

Our room was beautiful. The hotel is really lovely and it was our second stay here.

Stayed in April 2024

Felt a lot further than we thought for the Apollo

Beautiful building

Stayed in April 2024

One of the buildings of the hotel doesn't have a lift.

Stayed in March 2024

We had an attic bedroom and we were both extremely cold all night. The bathroom had underfloor heating so was cosy but the bedroom didn't get warm enough.

Beautiful hotel, spotlessly clean. Lovely old building, the room was above average in size with a lovely bathroom and large shower.

Stayed in April 2024

Moquet

Amazing location in one of the best neighborhood in London. Old style rooms with all the basic facilities. Very spacious shower!

Stayed in April 2024

Good location

Stayed in April 2024

The only thing was the pillow s too soft was not happy about paying extra for breakfast

The location the hotel was nice very clean staff lovely

Stayed in April 2024

Not a lot

Just a gem of a place small scale and like a country hotel and surprisingly not impacted by traffic noise.

Stayed in April 2024

very poor welcome from male reception staff on arrival. Disinteretsed & non-attentive.

comfortbale room. Good locatiof for Eventim Apollo. Superb lady restaurant anager.

Stayed in April 2024

Lots of character and a feel of a quality boutique hotel. Only a 5 minute stroll to the Hammersmith underground

Stayed in April 2024

The room was a bit tatty. Breakfast was adequate but nothing special.

Great location, lovely staff. They have a large garden which is lovely and off street short term parking to drop off suitcases etc

Stayed in April 2024

Entrance to the hotel is very tight so taxi pick up has to be on the road side which is always very busy. Bathrobe is only on request even for an executive double room and it was a rather old bathrobe without the string to tie around the waist. Staff do not show much interest. It has a potential to be a really nice boutique hotel in a prime central London location but many details can be improved.

Nice view facing the park. Central location in Hammersmith close to tube station. Private entrance to the executive double room was good. Bathroom looks good.

Stayed in March 2024

Some double rooms are smaller than others so really depend on luck. So this time we had one room smaller than another, not ideal. I wanted another chair (room only has one for a double room) and the staff seem to find it extremely difficult to find me another chair.

Central location, close to restaurants and pubs, close to Hammersmith Station. Clean room.

Stayed in March 2024

I had booked two rooms through Booking and on arrival, only one room reservation was found. We had to wait a couple of hours for the hotel staff to sort out the confusion. Luckily, a second room was found in the hotel.

Room was lovely, and location of the hotel very good. Staff were polite and helpful.

Stayed in April 2024

The room was slightly cold

Very good service and room was lovely. The bonus was the price and it was very close to my office.

Stayed in April 2024

The fact that there was no breakfast available when I was there

Stayed in March 2024