It was advertised as being an old school but you wouldn't know, there was no resemblance of there being a school.

Very comfortable hotel, room a good size and very comfortable even down to having a fridge with bottled water

Stayed in May 2024

Nothing.

I realy liked the building, the outisde sitting/eating area and the little park.

Stayed in June 2024

We had major issues with our electrics and did not feel that the staff were that interested in sorting it or even for the people after us. Water was cold until we asked for it to be turned on.

It is the site of the D-Day Landing decisions and I think the hotel really needs to push that more. I feel there needs to be a lot more about the history of the building and the location as it does have so much iconic history to offer. Room was fine.

Stayed in June 2024

The room was warm (like most interiors in London), but thankfully we could open the window during the evening to let the cool air in.

The location suited us well, the room was elegant, quiet, and beautiful. The bathroom was spacious & worked well. The entire hotel felt luxurious, breakfast was lovely, and the gardens & outdoor terraces were much appreciated.

Stayed in June 2024

Took the full amount on booking and asked for a £150 holding deposit. Lack lustre interaction with staff and lift was not working on my visit. The bathroom was good, but I did miss a bath for a soak after all the walking I did, but that's a personal thing and the shower had good water pressure.

Perfect location and such a lovely building.Excellent public transport links with the number 9 bus running directly from outside the hotel, which will take you to Hammersmith bus station or to Aldwych. Excellent housekeeping

Stayed in June 2024

We travelled with two relatives, both with limited mobility. Despite saying this nobody read the request for a ground floor room nor did they offer anything when we arrived to find the lift broken. The receptionist on the second day did move them the second day which was good. Breakfast quality was good but again, the staff seemed keen on being busy rather than listening, I was pounced on to give room numbers and asked for coffee or tea orders before I even knew what was on offer and 2 days in a row no toast was offered despite other tables being asked. None of these points in themselves were major just annoying and smacks of the need for proper training? On departure I was asked to pay for something without seeing the bill, little things matter.

Stayed in June 2024

Proximity to Olympia exhibition centre, nice setting and rooms were big and clean.

Stayed in May 2024

room, location

Stayed in May 2024

They were unclear as to what was included and not included when it came to breakfast. They need to up their game when dealing with people with allergies

Nice spacious bedroom. Clean and tidy. Liked the bathroom but it was a disabled room on the first floor. Couldn’t be used for disabled as the lift was out of action. Had a meal in the restaurant which was very nice but they couldn’t cope with my wife’s dairy allergy. Had to have meals with missing items. Their idea of coping with allergies was by omission rather than substitution. Spent more on the meal for two than on the cost of the room including breakfast!

Stayed in May 2024

Ambiance, friendly staff, interesting building and good location

Stayed in May 2024

The room we were assigned, number 23 on the 1st floor, had a view of their rubbish skip. They could at least put a roof over the area or find a way to hide it from view, so it's not visible from the rooms above it, as it ruins the experience. One of the windows didn't close properly, leaving an approximately 2 cm gap in one of the top corners where you could see outside. As this room faced the street, we could hear the noise from the traffic. Having windows that close properly would significantly reduce the outside noise. The room looked clean overall, but there were black mould marks in the corners of the walk-in shower. Also, the extractor fan was not working, or perhaps we missed the way to turn it on even though we did look around for it. Lastly, one of the receptionists was not as attentive during checkout. She asked the guests, checking out right in front of us if they had a good experience and wished them a nice day. When she got to us, she just took our room key and simply said we were all set. It felt a bit awkward to both myself and my partner. Regardless of these issues, our overall stay was a positive one. Despite the little things we mentioned, they could be easily improved, and we would stay here again, though perhaps not in the same room.

For a London hotel (usually with tiny rooms), it was a lovely quiet and decent size room in a safe and nice part of the city. They also have a nice terrace to enjoy drinks and a meal on a hot day or evening. Dinner at the Melody Restaurant was lovely, and the lady who served us was very nice, professional, and attentive.

Stayed in May 2024

Very convenient for Olympia. Continental breakfast very good.

Stayed in May 2024

Lovely breakfast, nice spacious rooms

Stayed in May 2024

The receptionist was quite rude from the start. The cleaning staff forget to do basic things like changing toilet paper, replacing water in the fridge. Also the room layout is very weird making it very uncool.

The location was good.

Stayed in May 2024

Slight mix up on our booking with breakfast (we had paid for it to be included but this wasn't on their records). This was quickly resolved by the helpful staff however.

Lovely little hotel and great location. Perfect for what we needed and the bar/restaurant area was lovely. Staff were all very helpful.

Stayed in May 2024

Staff on arrival were quite rude when checking in. Could not get a drink at the bar at 10.45pm when asked if I could take it to my room they still refused . No room service available. A outside fan was going all night and whenever the rooms above flushed the toilet or run the shower you could hear it next to my bed.

Very clean and the garden and grounds are lovely.

Stayed in April 2024

My room was in the attic so a little Restrictive

Full of History and very well appointed

Stayed in April 2024

Cold room

Quiet.

Stayed in April 2024

I was really disappointed by the seemingly unhappy nature of the staff we encountered, other than the lovely lady on reception in the morning. There was also no one around for breakfast. I had to find someone to advise us what table to sit at and find someone again for coffee. These are small and minor problems but not what I expected.

Our room was beautiful. The hotel is really lovely and it was our second stay here.

Stayed in April 2024

Felt a lot further than we thought for the Apollo

Beautiful building

Stayed in April 2024

One of the buildings of the hotel doesn't have a lift.

Stayed in March 2024

We had an attic bedroom and we were both extremely cold all night. The bathroom had underfloor heating so was cosy but the bedroom didn't get warm enough.

Beautiful hotel, spotlessly clean. Lovely old building, the room was above average in size with a lovely bathroom and large shower.

Stayed in April 2024

Moquet

Amazing location in one of the best neighborhood in London. Old style rooms with all the basic facilities. Very spacious shower!

Stayed in April 2024

Good location

Stayed in April 2024