Trebetherick, Polzeath, PL27 6SD, United Kingdom
#2 of 12 hotels in Polzeath
Guests' ChoiceBased on 314 hotel reviews
8.5Cleanliness
9.1
Comfort
8.9
Location
9.0
Facilities
8.4
Staff
9.4
Value for money
8.2
Free WiFi
6.7
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End of dialog contentReviewed: 26 June 2024
Katie
United Kingdomshame the spa was not fully finished and this wasn’t stated at time of booking! issue with parking & a very rude aggressive guest whilst I was trying to load my two kids under 3 into the car. he then proceeded to park across two spaces for the next two days even though he didn’t need them both, I know this isn’t the hotel issue but I think the parking spaces right outside the suites should be allocated to them as it’s quite confusing and doesn’t make sense. unfortunate horrible encounter in front of my children.
Everything was great, room was lovely, outdoor pool heated, spa was a treat, breakfast had a great range. Brilliant location
Stayed in June 2024
Reviewed: 26 June 2024
Roger
United Kingdomparking.
Excellent breakfast very comfortable bed and room we regret we eat out before we got there.
Stayed in June 2024
Reviewed: 23 June 2024
Matt
United KingdomNothing
Everything was fresh & unprocessed
Stayed in June 2024
Reviewed: 20 June 2024
Simon
United KingdomIt would have been nice to have had one of those racks to put a suitcase on, and a deeper countertop in the room and bathroom. But these are minor points in the overall scheme of things and wouldn’t stop us recommending you. But you did ask!
Very friendly staff. Great location. Very comfortable beds. The free minibus for local jaunts was a nice surprise. Driver Jet was very informative. The free milk and water was a nice touch.
Stayed in June 2024
Reviewed: 20 June 2024
Patrick
United KingdomDid not clean our room while we were rhere
Fantastic hotel staff were brilliant
Stayed in June 2024
Reviewed: 15 June 2024
Joanna
United KingdomSwimming pools both closed View of scaffolding from my room Terrible table at dinner
Great location Very good food
Stayed in June 2024
Reviewed: 15 June 2024
Kenneth
United KingdomThe cosy room was ok apart from the uncomfortable bed, and the linen was far too big for the bed. Especially the duvet cover.
Location was v good, good parking, if the indoor pool had been open it would have been excellent, great outdoor pool and area.
Stayed in June 2024
Reviewed: 14 June 2024
Sandra
United KingdomThere was nothing not to like, just a little disappointed that the indoor pool was not open as refurbishment had been held up by the bad weather. But they gave you the option of a pass to go to another hotel's indoor pool.
The staff were so lovely and helpful, nothing was too much trouble, the outside pool was clean and 25deg. In fact everything was lovely and clean. Breakfast was fabulous as was dinner. Little things like the shuttle bus taking you to where you wanted to visit and a phone call away to pick you up.
Stayed in June 2024
Reviewed: 11 June 2024
Laura
IrelandHaving to leave our building to go to the main restaurant building, especially when it was raining.
The architecture and history of the building, also the furnishings and rooms were well thought out and of excellent quality. The shuttle bus service was a great addition.
Stayed in May 2024
Reviewed: 28 May 2024
Kristian
United KingdomEvening meal was very pricey. Indoor pool was being refurbished.
Lovely property with fantastic gardens and views. Outstanding breakfast. Nice out door pool area.
Stayed in May 2024
Reviewed: 28 May 2024
Julie
United KingdomShame indoor pool was being renovated , but did not spoil break , the only thing I would fault is we thought the restaurant was overpriced though the food was good , didn’t think it justified the cost.
So very welcoming , lovely place to stay , the breakfast is the best I’ve ever had at any hotels I’ve stayed at including the ritz
Stayed in May 2024
Reviewed: 28 May 2024
Kim
United Kingdomsqueaky toaster in breakfast room constantly making a noise nowhere to sit with a coffee or evening drink outside in the lawned/garden area, only option to sit on the terrace above reception but can't see the wonderful gardens and views from there
Breakfast was delicious, excellent quality and variety. Nice to have real bread offered and not just supermarket sliced bread Large superking bed in our room was a bonus. Outdoor heated pool - lovely very friendly helpful staff nice tea/coffee tray well stocked in the room room and bathroom very clean, modern new bathroom
Stayed in May 2024
Reviewed: 28 May 2024
Simon
United KingdomNothing
Nice staff; immaculate room; very good value for money. Only ate breakfast in the hotel - perfectly acceptable for the B&B rate.
Stayed in May 2024
Reviewed: 27 May 2024
Thomas
United KingdomNot much!
Clean, friendly staff, and in a great location!
Stayed in May 2024
Reviewed: 25 May 2024
Rachel
United KingdomUnfortunately the spa and indoor pool were closed due to a refit that will be completed in the summer
Fabulous hotel we have stayed a few times the location is great with costal walks and beaches nearby lovely outdoor pool with sea views.
Stayed in May 2024
Reviewed: 25 May 2024
Gary
United KingdomNo spa or pool
Breakfast food choice was good
Stayed in May 2024
Reviewed: 24 May 2024
Susan
United KingdomCan’t hunk of anything that could have been better.
We loved the breakfast both for its position and the array of wonderful options. As always we were warmly welcomed and buoyed it being self service. The staff went out of their way to welcome and help us. We loved our walk too!
Stayed in May 2024
Reviewed: 23 May 2024
Brian
United KingdomExcellent
Stayed in May 2024
Reviewed: 21 May 2024
Fawcett
United KingdomOnly that the indoor swimming pool was not available. However an alternative venue was offered and the weather was glorious so we made use of the outdoor pool.
So much good choice for breakfast, fresh fruit, yoghurt, cold meats, cooked food, pastries...wonderful! Beds were very comfortable.
Stayed in May 2024
Reviewed: 20 May 2024
Mary
United KingdomNo safe in the room. The menu in the evening was the same every night.
Very clean, Staff very friendly and helpful
Stayed in May 2024
Reviewed: 15 May 2024
William
United KingdomGood food and excellent staff
Stayed in May 2024
Reviewed: 14 May 2024
Filipa
United KingdomNothing.
Everything! Facilities, the deco, the room, breakfast and the staff - oh the staff were the best thing! Not one person wasn’t helpful or kind. They left a sweet surprise (3 squares of brownie) in the room as it was my wife’s birthday which just added that extra touch. It made her so happy and my god it was delicious! Thank you ❤️
Stayed in May 2024
Reviewed: 14 May 2024
John
United KingdomNothing.
Lovely reception staff, clean comfortable room and great breakfasts. Easy parking near to the room and excellent location. The evening meals were also excellent and we would definitely return.
Stayed in May 2024
Reviewed: 12 May 2024
Ronald
United KingdomEverything was lovely. The staff were incredibly helpful and pleasant. The food was wonderful, the breakfast absolutely delicious.
Stayed in May 2024
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