The room cleaning was dubious. We stayed for 2 nights. My towels were not changed despite being left in the bath. My colleagues bed had not been made and despite his towels being replaced the bathroom had not been cleaned. We also overheard a couple of other guests making comment at checkout too. The chair in the room at the desk was too low to enable a comfortable working position.

Venue was really good. Staff were great and the food was good including breakfast. Very relaxing environment.

Stayed in September 2024

Smart and professional staff

Stayed in June 2024

The creaking sound of the floor boards on each of the upper levels, although this didn't affect sleep

evening meal was good value and served quickly Bar staff were friendly

Stayed in September 2024

Pillow a bit hard.

Lovely clean and spacious room. Excellent staff.

Stayed in September 2024

Scramble eggs . Really bad.

Everything been OK. No any single problem

Stayed in August 2024

The air conditioning didn't keep the room that fresh so we had to keep our balcony door open as it got warm in our room. Rooms could be updated. We booked a meal in the restaurant (an boeti), the food was lovely but we waited over an hour for our main course. The pillows and bed weren't that comfy.

The view from our balcony room was stunning. The selection of food on the menu was brilliant, and room service came quickly. The facilities were excellent and we liked that we could use the pool whenever we liked.

Stayed in September 2024

Fridge in room

Pool/sport club

Stayed in August 2024

The carpets are little tired and being light colour shows this more

The bed was comfortable, great size room. Spa was great to enjoy whilst on holiday . Food was excellent

Stayed in August 2024

Comfortable bed, good shower, clean.

Stayed in August 2024

Small television in room.

Clean spacious rooms, great views and friendly / welcoming staff on reception. Gym and pool / sauna was reasonable. A very good nights sleep had.

Stayed in August 2024

There was no information in the rooms about the facilities on offer. We got back to the hotel after a meal out around 11.30 on Thursday night. We were advised that the bar was still open. When we got the bar we were told that even as residents we could not be served this despite the fact that there were still quite a number of people in the bar. It was disappointing that the information we were given at reception was incorrect and surprising that as hotel residents we were unable to have a night cap in the bar at the end of the evening.

Clean comfortable rooms, good value for money

Stayed in August 2024

Nothing

It was convenient to where we were on our travels

Stayed in August 2024

It’s a little bit dated, could do with some modernisation.

The surrounding was nice.

Stayed in August 2024

Its was clean and airy. Welcoming

Stayed in August 2024

Nothing…loved it.

Property has 2 adult and 1 child’s pool. A bar and restaurant, squash courts and a gym.

Stayed in August 2024

Bathroom a bit tired. Very creaky floor boards. Breakfast disappointing

Good sized room with comfy bed. Nice balcony overlooking golf course.

Stayed in August 2024

Amazing spa,location, and food.

Stayed in August 2024

Could do with a spruce up, starting to look a bit tired... Carpets fraying etc..

Nice place, good gym, easy parking and check in and out

Stayed in August 2024

Noisy floor boards

Clean in beautiful setting within the golf course

Stayed in August 2024

I don't like to criticise places. Could perhaps do with a bit of a general spruce up; repairs required to a couple of places in swimming pool ceiling;

We only stayed one night and did not have breakfast; but the room and bed were great; the balcony and view very good; and the swimming pool and spa facilities excellent. The staff were very polite, helpful and cheerful. Wifi was automatic - did not require getting codes form reception or logging on with personal emails etc.

Stayed in July 2024

The entrance to the hotel was poorly signposted and looked rundown The room service was patchy and no draws for clothes Our balcony had no privacy from adjacent room balconies

Nicklaus golf course exceptional Hotel staff and golf shop / ground staff extremely good Good breakfast Room very good with balcony view of 18th green

Stayed in July 2024

Had a very bland meal and the tv is so small for how big the room is

Lovely and great facilities

Stayed in July 2024

Parts of the estate looked tired & in need of renovation. It’s a long way from the cottages to the bar & restaurants in the main hotel. So if it’s raining ( which it was!) it means someone has to drive -then can’t have a drink. As there are many golf carts on the premises it would have been a very good idea to offer their services as a pick up! Parking for the hotel ( to use spa or bars etc) was very challenging due to all the golfers & women at yoga etc etc. We had to park a long walk away just to get a drink in the bar at lunchtime. There should be a parking area reserved for hotel guests.

Very spacious 3 bedroomed cottage -large beds plus huge re-fitted bathrooms. Well equipped( except salt & pepper were empty!)

Stayed in July 2024

Room was very comfortable, staff were friendly and helpful, breakfast was graet

Stayed in July 2024