Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Greater London holiday rental reviews
  4. London holiday rental reviews
  5. Reviews of St James House Serviced Apartments by Concept Apartments

Reviews of St James House Serviced Apartments by Concept Apartments 4 stars

Kensington and Chelsea, London, W11 4UR, United Kingdom

#1733 of 6,014 Holiday rentals in London

Guests' Choice

Review score

Based on 515 apartment reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.1

  • Value for money

    8.1

  • Free WiFi

    7.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 20 September 2024

    7.0
    Generally good
    • Leisure trip
    • Couple
    • Deluxe Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Toilet did not have enough suction power to flush away what was in it.

    Large room with kitchen. All very good except for toilet.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    7.0
    We loved the stay
    • Leisure trip
    • Couple
    • Standard Studio Apartment
    • Stayed 9 nights
    • Submitted via mobile

    The staircase to third level was hard as we are older couple. Frequent ambulance sirens

    Well priced for the area and close to transport and shops

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Convenient and comfortable stay in London
    • Leisure trip
    • Family with young children
    • Lower Ground Floor Standard Studio
    • Stayed 5 nights

    The apartment is on a busy road, so it was rather noisy if you opened the windows. When they were shut you didn't notice the road noise as much. The windows were also rather old and hard to pull open/closed. One point of improvement for the suite which would be an easy fix - add a full-length mirror somewhere! There are lots of empty wall spaces available. A drying rack for dishes would be nice for the kitchenette as well.

    The studio apartment in this complex was comfortable, clean, well-appointed, and conveniently located to transit, which is exactly what we needed for our stay in London. Toiletries and towels are provided and there was lots of space in the bathroom and suite generally to unpack our things. It didn't have A/C but we found that it wasn't needed since we were in the basement. The area was also very convenient, close to the bus stop, two Tube stations, and a little shopping high street with all the essentials about a 5-10 minute walk away. It's also very close to Holland Park, which was lovely. Transit into the centre of London took about 20-30 minutes so it was easy to get wherever we needed. Check-in and check-out were clearly outlined in the instructions. Overall we had a pleasant stay!

    Stayed in August 2024

  • Reviewed: 15 September 2024

    9.0
    Really great place for a short stay!
    • Business trip
    • Couple
    • Premium Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was really small! But for the price of the property it was okay!

    Really large studio with kitchen - perfect location in a lovely area. Felt very secure and safe.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    8.0
    Calm location with everything we needed.
    • Leisure trip
    • Couple
    • Deluxe Studio Apartment
    • Stayed 1 night

    The communication was well handled before arrival, but I was slightly annoyed to receive additional emails about checking out, which turned out to be a request to complete a survey rather than anything important.

    Lovely spacious, simple room. Not fancy but everything was clean and well-maintained, and perfect for the reasonable price (£120), which was what we appreciated the most. We had all we needed, the location was great, everything worked, and we felt relaxed.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    9.0
    Loved it and will definitely book here again
    • Leisure trip
    • Solo traveller
    • Deluxe Studio Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The property could maybe just as a toaster to the kitchen equipment, but other than that, nothing.

    It was convenient and spacious

    Stayed in September 2024

  • Reviewed: 10 September 2024

    8.0
    Great location. Very clean and spacious studio apartment. Towels should be upgraded.
    • Leisure trip
    • Couple
    • Deluxe Studio Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Extremely thin, threadbare bath towels. Very sparsely equiped kitchen. One small and one large glass! 4 mugs of different sizes. No oven.

    Great location. Between Holland Park and Shepherds Bush stations. Lovely area. Good to walk around. Lovely local park. Quick to city. Huge Westfield at Shepherds Bush. Very comfortable bed.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Premium Deluxe Studio
    • Stayed 4 nights
    • Submitted via mobile

    WiFi. The host was contacted but told me its free so do not expect more!

    Stayed in August 2024

  • Reviewed: 25 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Studio Apartment
    • Stayed 2 nights

    Bed not very comfortable/very creaky. Windows poor so street noise was loud

    Easy check in, great location near a tube station, room was very clean and warm

    Stayed in August 2024

  • Reviewed: 18 August 2024

    9.0
    great location
    • Leisure trip
    • Family with young children
    • Deluxe Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    great room, great location, super clean and great value for money, I highly recommend it

    Stayed in August 2024

  • Reviewed: 16 August 2024

    7.0
    Good
    • Solo traveller
    • Standard Studio Apartment
    • Stayed 12 nights
    • Submitted via mobile

    Despite being a very quiet area, there is a lot of traffic noise. The windows are not insulated.

    Location in a very nice area, well connected to the center. Nice and clean.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    9.0
    Great value for money.
    • Couple
    • Deluxe Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The cosiness and comfort of the property was really excellent.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    9.0
    Great stay great location :)
    • Leisure trip
    • Family with young children
    • Standard Studio Apartment
    • Stayed 2 nights

    Apartment is lovely but the bed is tiny for 2 people. It is also very loud to sleep with the windows open so would suggest aircon for summer.

    Very central location. Room was light and very clean, easy access to the property and well equipped.

    Stayed in July 2024

  • Reviewed: 1 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Studio Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The Street was very noisy or the windows not tight enough

    Neighborhood, public transportation and cleanliness where very good

    Stayed in July 2024

  • Reviewed: 29 July 2024

    9.0
    In overall i am very positive with the apartments
    • Leisure trip
    • Couple
    • Small Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Very tiny apartment, but was satisfying for two people.

    Area

    Stayed in July 2024

  • Reviewed: 21 July 2024

    7.0
    Adequate.
    • Leisure trip
    • Solo traveller
    • Standard Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Very small apartment, room. Incredibly hot and stuffy. Very noisy.

    Clean, location

    Stayed in July 2024

  • Reviewed: 18 July 2024

    7.0
    Was good but not amazing.
    • Leisure trip
    • Group
    • Deluxe Studio Apartment
    • Stayed 3 nights

    Two things made the overall stay unpleasant. The bed was not comfortable at all. The mattress was too hard and felt like sleeping on wood. Secondly there was just too much noise coming from the street in the room. Of course you can't do anything about the cars on the roads but even when the windows were closed there was still noise (I don't know but maybe something can be done for the isolation of the room)

    Access to the place, location, the apartment/space itself (the kitchen, toilets) everything was fantastic. Had other stuff available as well like an Iron, blow dryer etc who need it.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    7.0
    Nice apartment in a good location
    • Leisure trip
    • Couple
    • Standard Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Que no avisaran de la llegada del handyman para arreglar la ducha

    The location

    Stayed in July 2024

  • Reviewed: 2 July 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Lower Ground Floor Standard Studio
    • Stayed 2 nights

    A bit noisy

    Cleanliness, price, location

    Stayed in May 2024

  • Reviewed: 1 July 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Studio Apartment
    • Stayed 20 nights

    A toaster in the kitchenette would have been handy. The fact that there is no front desk was odd to me but didn't cause any particular issues.

    The location was brilliant, I had easy access via the tube to most of London. The room was tidy and pleasant.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Studio Apartment
    • Stayed 3 nights

    Everything was good. All appliances were in good condition and working.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    8.0
    Convenient place to stay for a London weekend.
    • Leisure trip
    • Couple
    • Standard Studio Apartment
    • Stayed 3 nights

    The bed, although quite comfortable, was very low to the floor. It would have been nice to have had individual bedside lights.

    Close to travel links and shops and restaurants. Very clean and tidy. Quiet building.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    7.0
    no frills, secure and utilitarian but very clean
    • Leisure trip
    • Couple
    • Deluxe Studio Apartment
    • Stayed 4 nights

    no toaster kitchen utensils and pots very basic

    coffee machine security was great

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Overall the stay was good and we are happy with the accommodation.
    • Leisure trip
    • Couple
    • Standard Studio Apartment
    • Stayed 5 nights

    You can hear some road noise in the night. If the windows can be sealed more tightly it could be better.

    Located the apartment easily and collecting keys as per the instructions was very easy. The room is clean and spacious.

    Stayed in May 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless