Watling Street, Gailey, ST19 5PN, United Kingdom
#1 of 2 hotels in Gailey
Guests' ChoiceBased on 1623 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.9
Facilities
8.7
Staff
8.9
Value for money
8.8
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We’re currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil, and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 3, 2024
Neville
United KingdomAs stated the table reservation was not noted diwn for dinner. Room 101 on lower floor was a good room for disabled use….. however it backs onto the hallway wall that all people use at all times to access the building. I mean that wall vibrates loudly every time a person lets the internal door slam shut. As in all evening but on our stay at 2am and 4am as well. We were woken with loud bang of door and vibrating wall. Perhaps next time will try requesting room opposite the door in!!! Sadly the quality of breakfast had also gone down hill. We stay here a couple of times a year so know in the past the cooked breakfast has been pretty good. Not just quality was poor but we paid also for an omelette listed in the cooked breakfast options (same price as the cooked breakfast option) but was charged an extra 75p for some beans and a rasher of bacon!!!! So won’t be doing breakfast there again sadly.
Good location close to M6. Disabled room very well fitted out. Carvery in evening was a nice change from the usual fried food at other pit stops. Would have been nice if our table had been reserved as we requested on arrival….. the place was fairly full but we eventually got a table ok.
Stayed in November 2024
Reviewed: October 28, 2024
Lisa
United KingdomNothing
Really clean and functional rooms
Stayed in October 2024
Reviewed: October 20, 2024
Julie
United KingdomNothing to dislike, but would like to suggest improvements to booking breakfast during online check-in; options available are limited compared to what is actually offered and the system is at fault as no opportunity to amend choices.
Convenient for our wknd plans.
Stayed in October 2024
Reviewed: October 14, 2024
Timothy
United KingdomUnruly child in bar ignored by staff and ignorant parents
Clean and comfortable
Stayed in September 2024
Reviewed: October 12, 2024
Annabel
United KingdomLimited parking when busy. Sticky food tables.
Friendly staff. Clean room. Plenty of tea and coffee. Good heating system. Good selection of beers on draft.
Stayed in October 2024
Reviewed: October 12, 2024
Robert
United KingdomN/A
My wife and I were very impressed with ouroverall stay. We enjoyed our Carvery meal and drinks. The prices were very reasonble indeed. Room was very good and comfortable. I would recommend the Spread Eagle for an overnight stay.
Stayed in October 2024
Reviewed: October 11, 2024
Julia
United KingdomGood size family room and comfy put-up beds suitable for any age. Food facilities looked great - unfortunately we didn’t have time to use as had a tight schedule. Would consider this location again in future.
Stayed in July 2024
Reviewed: October 10, 2024
Lisa
United KingdomSecond time staying here. It is in a great location the staff are really friendly and the rooms very clean and a good size. We had an evening meal this time which was excellent same as the breakfast. Would definitely stay here again
Stayed in September 2024
Reviewed: October 7, 2024
Martin
United KingdomGreat team of people that couldn't be more accommodating when arrived just before 11pm.
Stayed in October 2024
Reviewed: October 6, 2024
Christopher
United KingdomThe beds were small and not the most comfortable.
Good value for choices. Excellent, happy staff.
Stayed in October 2024
Reviewed: October 6, 2024
Clare3010
United KingdomNa
Brilliant all round
Stayed in October 2024
Reviewed: October 3, 2024
Lisa
United KingdomThis is the second time we have stayed at Spread Eagle Gailey. The staff are very friendly and welcoming. We had an evening meal and breakfast and both meals were lovely the food is great quality. Our room was very clean and the bed very comfortable. I would definitely stay here again
Stayed in September 2024
Reviewed: October 1, 2024
Matthew
United Kingdomlocation, and the restaurant for the evening meal, also beer was good
Stayed in July 2024
Reviewed: September 29, 2024
Stephen
United KingdomBed base appeared stained on one side. Otherwise, very clean.
Decent room and bed. Good location for our journey. Although we didn’t use it, the restaurant was busy and food on display looked very nice.
Stayed in September 2024
Reviewed: September 28, 2024
James
United KingdomThe hotel is right opposite the pub which is very handy when staying over. The staff are friendly. The room is very spacious and the bathroom is very clean and presentable.
Stayed in September 2024
Reviewed: September 25, 2024
Timothy
United KingdomUnruly child in bar ignored by both parents and staff.
Nice chain pub, excellent room , nice staff
Stayed in September 2024
Reviewed: September 23, 2024
Steve
United KingdomAs above
Filthy restaurant dirtiest I have been in ever.
Stayed in September 2024
Reviewed: September 19, 2024
Wendy
United KingdomBed mattress too firm, led to disturbed sleep and aching body
Stayed in July 2024
Reviewed: September 17, 2024
Steven
United KingdomBathroom is a bit small considering it’s for a family but still acceptable.
Good location close to everything we needed, good pub attached to the property. Room is ok size wise, managed to fit in a double and 2 singles to the family room which is clean and pretty well equipped. Cleaning staff were brilliant; 1 of the kids spilt something on the floor and they were excellent in dealing with this for us.
Stayed in September 2024
Reviewed: September 16, 2024
Becky
United KingdomMy choice of dinner was a bit poor. Felt like the pie had been cooked or heated up in the microwave. The pastry was so hard that I couldn't cut it
Location was great for me, really easy to get to work the next day. Bedroom was clean. Bed was not quite as comfy as the well know purple branded hotel, it did the job. Staff were all great, from check-in to being served in the restaurant
Stayed in September 2024
Reviewed: September 14, 2024
Jacqueline
United KingdomClean, quiet and comfortable
Stayed in September 2024
Reviewed: September 14, 2024
Colin
United KingdomWee bit remote for a taxi to local village to get a beer and meal
Good Just off motorway but quite enough All staff were friendly and helpful
Stayed in September 2024
Reviewed: September 3, 2024
Kerry
United KingdomThere is no receptionist after a certain time
They were so accommodating. We called at 10.30 at night and they got us a room straight away. Lovely rooms
Stayed in August 2024
Reviewed: September 2, 2024
Iris
United KingdomDifficulty getting in and out of the bath due to the height. Minimum choices on display for Continental breakfast
Space for parking. Restaurant/pub close.
Stayed in September 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content