Spilman Street, Carmarthen, SA31 1LQ, United Kingdom
#5 of 15 hotels in Carmarthen
Guests' ChoiceBased on 1664 hotel reviews
9.1Cleanliness
9.6
Comfort
9.5
Location
9.3
Facilities
9.2
Staff
9.7
Value for money
9.3
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 June 2024
Paul
United KingdomNothing.
Staff very welcoming and helpful. Room very well equipped, warm & comfortable….and quiet. We enjoyed a generous, excellent breakfast.
Stayed in June 2024
Reviewed: 22 June 2024
Brian
United KingdomThe access to the car park is narrow and requires careful driving.
The room was clean and well-appointed and comfortable. Breakfast was good and the hotel is convenient for visiting Carmarthen.
Stayed in June 2024
Reviewed: 20 June 2024
Gerry
United KingdomGood location staff very helpful and friendly
Nice room very good location great Indian restaurant across the road lol
Stayed in June 2024
Reviewed: 20 June 2024
Ben
United KingdomNothing comes to mind.
The hotel was clean and well presented. All the staff I met were exceptionally friendly. My room was very large, well appointed and comfortable. Breakfast on both days was hot, tasty and well cooked. There were plenty of alternatives to a cooked breakfast. The bathroom was clean and spacious. The town centre location was very convenient for the railway station.
Stayed in June 2024
Reviewed: 19 June 2024
Grey
United KingdomOnly minor downside was the parking. The car park itself was fine although access to it is via a very narrow entrance - not for the faint hearted! I understand there is alternative parking nearby if required.
We had a nice room on the first floor of the annexe. The room was spotlessly clean and contained everything you would need including iron and ironing board, hairdryer etc. wi-fi was also very good although unsecured. Breakfast was good with a decent selection to chose from. Service was excellent and all the staff we had contact with were very helpful and friendly.
Stayed in June 2024
Reviewed: 19 June 2024
Paul
United KingdomNothing negative to say about this hotel, not even the challenge of negotiating the car park!!
Located right in center of the town yet quiet. The room was clean and had everything we needed, lovely shower, comfortable bed. Staff were really friendly and helpful and a brilliant breakfast. Would stay again
Stayed in June 2024
Reviewed: 19 June 2024
Suzanne
United KingdomThis is a lovely hotel in the centre of Carmarthen with a car park. Our room was very comfortable and spacious. The staff are friendly, calm and professional. Cooked breakfast was very good.
Stayed in June 2024
Reviewed: 19 June 2024
Gary
United KingdomNothing to dislike, staff were polite and helpful, would stay here again when in the area.
Lovelly Hotel with safe gated parking for our motorcycle. Brilliant location for the town centre and castle. First class breakfast.
Stayed in June 2024
Reviewed: 18 June 2024
Paul
United KingdomParking was very difficult. Drop off zone out of action due to roadworks. No lift cause problems for my mother whose room was on the third floor.
Nice room. Great bathroom. Good breakfast and friendly staff.
Stayed in June 2024
Reviewed: 14 June 2024
Liz
United KingdomNothing
Great location very clean and comfortable. Staff were great . Great breakfast
Stayed in June 2024
Reviewed: 14 June 2024
Harry
United KingdomReally great stay for the money, amazing location right in the middle of town with multiple entrances so you can’t miss it. Room was very comfortable and clean and lastly the staff were extremely friendly and helpful.
Stayed in June 2024
Reviewed: 13 June 2024
Chris
United KingdomSome noise from adjacent rooms but not intrusive
Convenient location, helpful staff, good breakfast,comfortable room.
Stayed in June 2024
Reviewed: 13 June 2024
Jane
United KingdomNothing
Spotlessly clean. Looked as if it had just been refurbished to a high degree. Excellent breakfast. First class host.
Stayed in June 2024
Reviewed: 11 June 2024
Bennett
United KingdomCar parking on site + amazingly quiet. Great breakfast
Stayed in June 2024
Reviewed: 10 June 2024
Rachel
United KingdomNothing
Central location close to train station and town centre
Stayed in June 2024
Reviewed: 10 June 2024
Philippa
United KingdomLovely old building
Stayed in June 2024
Reviewed: 9 June 2024
Alison
United KingdomVery narrow entrance to the car park - park elsewhere if you've a large car!
One of the nicest hotel rooms we have stayed in. Fabulous breakfast! What's not to like?!
Stayed in June 2024
Reviewed: 9 June 2024
Swayne
United KingdomNothing
Clean everything we neded
Stayed in June 2024
Reviewed: 9 June 2024
Eric
United KingdomExcellent facilities in room, clean and fresh decor. The check was smooth, breakfast was freshly cooked and to a very high standard- lots of extra nice touches, peanut butter, marmite, tea pots, fresh fruit and pastries.
Stayed in June 2024
Reviewed: 7 June 2024
Paul
United KingdomYou need a skinny car for the carpark!
Breakfast was superb!
Stayed in June 2024
Reviewed: 6 June 2024
Peter
United StatesThe entrance to the car park at the rear of the property is very narrow. I damaged my rental car because I didn’t fold my side mirrors in before turning and entering. That is a MUST! The only negative thing about our stay which was an unfortunate start to an otherwise great experience.
Ideal central location in town, the rooms were excellent, large and individually designed and decorated. Quiet and clean, everything one could hope for and more! Custom breakfast s a great start to the day. A definite if we return for another visit.
Stayed in May 2024
Reviewed: 3 June 2024
Carolyn
United StatesNice, clean, comfortable spacious room. Excellent tasty breakfast included.
Stayed in May 2024
Reviewed: 3 June 2024
Marguerite
IrelandNothing
Nicely decorated and very clean
Stayed in May 2024
Reviewed: 2 June 2024
Willemijn
United KingdomNothing
Nice hotel in centre of Carmarthen, clean room, friendly staff. They have a bike shed to store bikes safely overnight. Lovely breakfast.
Stayed in May 2024
New Delhi, India
Vilamós, Spain
Amares, Portugal
Vālpārai, India
Lac-Superieur, Canada
Vranov nad Dyjí, Czech Republic
Estosadok, Russia
Panaji, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content