I didn't like that I needed to change the room. I booked a room via booking.com.. I booked a room that I thought should've been 22m2 but it wasn't. The other receptionist promised me a room with a window in the morning but I didn't get it. That was a disappointment.

I liked the second room but it was also without window. Bathroom was good.

Stayed in May 2024

Value for Money - good location

Stayed in April 2024

Noise was terrible…barely slept all night. The noise from the traffic was unbearable

Room was clean enough

Stayed in April 2024

Firstly the hotel is more a low three star than a four star. It's a shame because it could be nice and maybe the rooms upstairs are better. Our room was on the ground floor with a window whitened out. Nothing like the photo on Booking.com. When I asked to move rooms I was told family rooms are downstairs. I'd booked a triple and we were adults. The floor tiles round the loo were sticky (they did clean these for us). Front door scratched and really makes entering the room unpleasant. Curtains too thin so light from cars shine into room. We had to ask front desk for a hair dryer. The room itself is devoid of personality

The beds and pillows are comfortable. And the location is good.

Stayed in April 2024

odd smell in teh corridors - been the same both times I've visited. Strong cleaning chemicals maybe? Some areas looked a bit tired and could do with a bit of paint.

good location, good choice of rooms

Stayed in February 2024

The first room that has been given to us was like a box with no window. We asked the staff if we can relocate somewhere with a window this was fine but with £15 extra. Got given disabled friendly room plenty of space which was fine but this trip was for leisure with fiancé so we would have loved somewhere else. Lights/lamps was not working. There is a table and chair available but with only 1 chair so me and my parter had to move the table next to the bed. The whole room needs repainting as some the wall have scruff and just really need an update.

Easy access bus stop just in-front of the hotel The staff are really friendly and the whole place is clean.

Stayed in April 2024

My friends room didn’t look like the pictures, room was a bit scruffy in general, smelt strongly of bleach when we first came in, getting out of the car park was a bit complicated

It was in a decent location, bed was comfortable, parking wasn’t too expensive, nice staff

Stayed in April 2024

A little scruffy

Location as we had an appointment locally

Stayed in April 2024

Room clean . However there is an awful smell inside the hotel . This has been noted by others in past reviews.This may be coming from the basement area up through the lift shaft. This will hopefully be sorted soon. Removal of smell will greatly enhance this hotel.

Location near tube station.

Stayed in April 2024

Tv was a nightmare (would keep turning off, no live tv only set pre recorded stuff). Burn Marion work top, stains and scuffs on the wall. Far too small a bin in the kitchen area, fridge has a horrid smell, which was also in desperate need of defrosting the freezer compartment. Marks on the headboards. No toilet roll holder. Seeing large bagged piles of laundry right across from our room and in full view of guests was not a nice sight.

Modern spacious bathroom. Good size bedroom Comfortable beds and clean sheets. Couldn’t hear the traffic.

Stayed in April 2024

The wall was dirty and the floor when the elevador open was with a funny smell, plus I asked for a Iron that never came

The area and the fact there is a fridge and the micro

Stayed in April 2024

Key didn't work on the door. Leak in bathroom. No door on shower area so water floods the bathroom. Towels had to be put down

Staff willing to make things right when they were wrong. Room had to be changed.

Stayed in April 2024

The smell walking through the hotel but you get use to it!

Very modern, clean hotel. Beds comfortable, great to have kitchenette and facilities good. Very helpful staff.

Stayed in March 2024

The key pad and the internal sensors were held together with sellotape

Underground parking

Stayed in March 2024

Got a bit of a shakedown when I got there… could pay extra to check-in early at a rate of £10/hr or for a cash only sum could also check-in earlier… or bags could be left behind a bar (accessible to all visitors/guests) in reception so nowhere safe to actually leave bags! It also felt a bit off the beaten track although good bus network outside

It was nicely decorated. Most of the staff were really lovely

Stayed in March 2024

Not 4 star, not an apartment. Switches broken, walls have weird stains. Bed very springy…feels like a 3 star

Good location

Stayed in March 2024

Trouble with the access system to my room. Had to return to reception of 3 occasions to get them to reset card. Once the had to strip the magnetic lock and reboot it

Well, it was clean

Stayed in March 2024

Room was dusty and clumps of hair on floor Funny smell in stairwell Dodgy people in stairwell felt a bit unsafe

Location good

Stayed in March 2024

No cupboard . And no hair dryer

Well located near my work

Stayed in March 2024

Tired furnishings. Old lumpy mattress. Curtains didn’t close fully. Leak in bathroom. People coming and going from adjacent rooms at all hours throughout the night.

On a quick bus route to Victoria. Convenient for Battersea Park.

Stayed in March 2024

General upkeep wasn’t great , could do with a better lick of paint and was very dusty . Stains all over the top of toilet seat Shower drain was blocked Loads of red marks all over the floor Bed wasn’t comfy at all and was very noisy whenever I turned

Location Friendly staff

Stayed in March 2024

Common areas were a bit grim

Good value and close to location.

Stayed in February 2024

Nothing

Location was perfect

Stayed in February 2024

As I've stayed here before the staff member tried to tell me about a deposit which wasn't stated on the booking and I didnt like that. In my eyes it seemed like they were trying to pull a fast 1. Also the staff were quite annoying when you're trying to leave the place and not allow you enough time to gather your belonging and leave peacefully.

That the room was clean and tidy.

Stayed in February 2024