Castle Road, Whitby, YO21 3QN, United Kingdom
#3 of 22 hotels in Whitby
Guests' ChoiceBased on 1142 hotel reviews
9.4Cleanliness
9.7
Comfort
9.6
Location
9.3
Facilities
9.4
Staff
9.7
Value for money
8.8
Free WiFi
8.8
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End of dialog contentReviewed: 28 September 2024
Linda
United KingdomNothing to dislike 0
The ambience of the surroundings. Lovely comfortable bed and friendly welcoming staff. Food was excellent. Would definitely stay again.
Stayed in September 2024
Reviewed: 24 September 2024
Wendy
United KingdomEverything !! Location beautiful room lovely restaurant friendly staff would highly recommend.
Stayed in September 2024
Reviewed: 21 September 2024
Julie
CanadaThe young lady could have told us we could eat in the bar without a reservation…..we might just have gone out and you would have missed our dinner expenses. Also up in the bathroom not much privacy with the patios just outside the window……..had to put the blinds down.
We love your bar are the two gentlemen on duty that night we’re just spectacular. We had been told no dinner table until 7.45 but did not advise us we could eat in the bar…….Tony took care of everything. Alex was also very prompt with requests and polite in our dealings. Great evening meal.
Stayed in September 2024
Reviewed: 21 September 2024
Clive
United KingdomNothing amazing 👏 well done
Everything from the moment we drove up the driveway exceptional thank you
Stayed in September 2024
Reviewed: 20 September 2024
Sarah
United KingdomShower splashed a lot, tricky to stop the floor getting rather wet!
Stayed in September 2024
Reviewed: 19 September 2024
Phillip
United KingdomLovely place, staff were welcoming and helpful. Room was spotless, the shower is fantastic! Food was delicious and plentiful
Stayed in September 2024
Reviewed: 18 September 2024
Danny
United KingdomEverything
Stayed in September 2024
Reviewed: 16 September 2024
Paul
United KingdomNothing whatsoever
Perfect place,best I’ve ever stayed at.
Stayed in September 2024
Reviewed: 16 September 2024
Michael
United KingdomEverything thing 🙌
Stayed in September 2024
Reviewed: 16 September 2024
Paul
United KingdomNothing everything was perfect
Everything absolutely outstanding all staff in every department were amazing especially the lady on check in room was beautiful and very clean tea coffee was provided the evening meal was excellent and reasonable price and the breakfast had lots of choice the castle itself was absolutely gorgeous and immaculate grounds would definitely recommend this place
Stayed in September 2024
Reviewed: 11 September 2024
Philip
United KingdomGenerally all aspects were very good,however ,the rotation of staff in the restaurant created a little unease as some of the staff were rather abrupt in manner
The location and the whole outlook.The Castle/Hotel had a wonderful,atmospheric old world charm .The drive up the main approach was like being taken back in time .The room was clean ,comfortable and tastefully designed.
Stayed in September 2024
Reviewed: 8 September 2024
Tiffany
United KingdomBreakfast was lovely,had the full English Plenty of choice Lovely fruit and yogurt and juice Well presented Excellent service Beautiful dining room
Stayed in September 2024
Reviewed: 8 September 2024
Bridgette
United KingdomAll the new houses built round it 😔
Breathtaking as you drive in, just stunning.
Stayed in September 2024
Reviewed: 7 September 2024
Stone
United KingdomOnly a few small things. It would have been nice to have a coffee table in front of the sofa. We had to put our coffee cups on the floor which wasn't ideal as were were scared of spilling them. We would have liked a small fridge for cold drinks. And during the night we felt slightly hot and tried to open the windows for a through breeze only to find that all the windows except for one were locked.
We stayed in the King Suite and it was superb. We loved having a dressing room and the shower with its multiple jets was fabulous. The jury is still out on the whirlpool bath. The water bubbling under my bottom was a very strange sensation - usually only experienced after eating baked beans! The bed was extremely comfortable and the wine goblets were a nice touch.
Stayed in September 2024
Reviewed: 6 September 2024
Gail
United KingdomNothing
Everything was fantastic
Stayed in July 2024
Reviewed: 6 September 2024
Kenneth
United KingdomNo negative comments
Lovely location and building and the food was good.
Stayed in September 2024
Reviewed: 5 September 2024
David
United KingdomOnly grouch was 1 chair in a two bedroom room.
Perfect stay
Stayed in September 2024
Reviewed: 4 September 2024
Dave
United KingdomEverything about our stay was amazing including a fantastic breakfast
Stayed in September 2024
Reviewed: 2 September 2024
Marie
United KingdomThey tried there best to accommodate our dietary requirements,
Fantastic and full of history.
Stayed in August 2024
Reviewed: 2 September 2024
Karen
United KingdomThe gaudy goblets in the room were engrained with dirt. I assume they were there because of the castle connection, but they're really not necessary. The pull out rack on the wardrobe unit was very dusty. And while the bathroom is beautiful, in the shower there was nowhere to put toiletries other than on the floor. Also the toilet roll was in a very awkward place on the side of a wall behind the loo.
Excellent parking. Beautiful building. Small but lovely well stocked room. Excellent bar, bistro and restaurant. All the staff throughout the hotel are friendly, helpful and professional. They are a real credit to the place.
Stayed in September 2024
Reviewed: 28 August 2024
Julia
United KingdomEverything was perfect. There was nothing to dislike.
Food was amazing. Staff were very helpful, warm and welcoming. Facilities were excellent.
Stayed in August 2024
Reviewed: 23 August 2024
James
United KingdomLooked amazing great location
Stayed in August 2024
Reviewed: 23 August 2024
Chris
United KingdomWindows a but tricky to open, so the room was a bit warm.
My partner has complex dietary needs. They listedned and gave us eaxcgtly what we asked for: this is unusual in hotel food. The food is expensive but worth it. They are former farmers who care about locally sourcing good quality food. They don't let you forget it, but it isn't just marketing hype. Bar served a good real ale. There is ample parking, which for Whitby is a great rarity. We left the car for the day and travelled in by taxi: about £7 from the hotel to the centre of town.
Stayed in August 2024
Reviewed: 22 August 2024
John
United KingdomIt was perfect.
We had a wonderful stay at Sneaton Castle. Very impressive to arrive at with well kept grounds, gardens and farm animals. All the staff were friendly, very efficient and caring. The decor has a nod to it being a priory and also a farming influence with the family coming from a farming background. Our room and bathroom were very spacious with four windows giving views of the garden, the animals and the countryside. It was all kept to a very high standard and was very comfortable. Our breakfast was one of the best I have had. Thank you to the family and all the team. Hope to visit again.
Stayed in August 2024
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