Downs Rd, Newcastle, BT33 0AH, United Kingdom
#5 of 7 hotels in Newcastle
Guests' ChoiceBased on 3428 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.9
Staff
9.1
Value for money
7.8
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 17, 2024
Gaynor
AustraliaNothing
Absolutely magnificent building and view
Stayed in May 2024
Reviewed: May 16, 2024
Paul
IrelandGreat location, excellent breakfast
Stayed in May 2024
Reviewed: May 15, 2024
John
United KingdomCleanliness The rooms bedroom windows were unclean bird dirt on outside windows. Some of the restuarant staff ignored us as we asked for help
Hotel is good the reception staff were very friendly.
Stayed in May 2024
Reviewed: May 15, 2024
Sterling
United KingdomBeautiful hotel spotless clean friendly staff comfortable beds and the food was excellent 👌
Stayed in May 2024
Reviewed: May 13, 2024
Damien
AustraliaEverything was amazing
Stayed in May 2024
Reviewed: May 13, 2024
Miskelly
United KingdomEverything about it was fantastic
Stayed in May 2024
Reviewed: May 13, 2024
Leanne
United KingdomWe had a lot of noise in our room due to birds but nothing that the hotel could have done
The staff were amazing and so helpful
Stayed in May 2024
Reviewed: May 12, 2024
Claire
United KingdomThe fact the you can’t use the pool after check out- though the staff made an exception with was very generous of them.
Thought we might get a smaller room as the price was a little less than other sites offered online. However I was absolutely delighted to discover we had a bigger room that the last time we stayed. Absolutely love this hotel and I couldn’t fault the staff. Just perfect!
Stayed in May 2024
Reviewed: May 10, 2024
Jacklyn
United KingdomPerfect stay, from facilities, staff and food. Look forward to returning.
Stayed in April 2024
Reviewed: May 9, 2024
Jeanette
United KingdomLiked it all
Stayed in April 2024
Reviewed: May 9, 2024
Mary
United KingdomNothing
The breakfast is superb, the best i've ever had! Raging we couldnt stay longer.
Stayed in April 2024
Reviewed: May 5, 2024
Debby
United KingdomRight on the beach, fabulous views from our room, friendly seagull visiting on the window sill! Food was exceptional, cooked to perfection and amazing flavours!
Stayed in May 2024
Reviewed: May 5, 2024
Jeanette
United KingdomThe location was wonderful, scenery amazing 👏 .It was our first time staying at slieve Donord and hope to return as my children myself and husband had a fantastic break .
Stayed in May 2024
Reviewed: May 5, 2024
John
AustraliaWe had a special roast lunch on Sunday. Table was battered and did not have a tablecloth. Poor for the overall standard proffered by the property. It was to host guests and disappointing.
Stayed in April 2024
Reviewed: May 3, 2024
Amanda
United KingdomNothing - we had an amazing stay.
Had a lovely stay here celebrating our 15th wedding anniversary. The hotel had left a throughful card and cupcakes wishing us a happy anniversary - thoughtful detail that meant alot. The staff were all so helpful and friendly, lovely atmosphere from check in to check out. Our room was spacious, comfortable and had stunning views. We are early risers and breakfast is served from 6.30am, we loved the quality and variety of the breakfast. We took a walk up Slieve Donard and thoroughly appreciated the spa afterwards :) Location is amazing! Had a beautiful evening meal at percy french restaurant within the grounds of the hotel.
Stayed in May 2024
Reviewed: May 3, 2024
Rebekah
United KingdomBeautiful room, lovely furnishings. Large well stocked bathroom. Got lovely cupcakes as we had just got married. Spa is lovely, beautiful views. Had dinner in main restaurant, food was very good, partner not overly thrilled by his steak. Attractive bar with excellent drinks menu.
Stayed in April 2024
Reviewed: May 2, 2024
Florence
United KingdomNo anti slip mats for shower/bath. My husband had recently had a hip replacement & was a little wary .
Everything was 1st class
Stayed in May 2024
Reviewed: May 2, 2024
Elaine
United KingdomNothing
Lovely hotel
Stayed in May 2024
Reviewed: May 2, 2024
Malgorzata
IrelandFood in the restaurant was very good but overpriced
Nice comfy hotel, lovely clean bedroom.
Stayed in May 2024
Reviewed: May 1, 2024
Peter
Irelandthe setting, it is set in an unreal area beside the sea and overlooking the Mourne Mountains, very good atmosphere around the Hotel, the rooms are very artisitc and well maintained, the spa was very good as well
Stayed in April 2024
Reviewed: April 29, 2024
Uel
United KingdomPerhaps the plants in the JJ Farrell Restuarant could be moved more distant from tables to enable more comfortable and ease of seating.
Decor very much in keeping with the style of the building. Of course, for location it is perfect. All staff were very welcoming and helpful.
Stayed in April 2024
Reviewed: April 29, 2024
Christine
United KingdomBedroom was too warm even with windows open
Beautiful decor and pleasant staff
Stayed in April 2024
Reviewed: April 29, 2024
Adam
IrelandFriendly staff, beautiful food, excellent location
Stayed in February 2024
Reviewed: April 29, 2024
Sharon
United KingdomAmbiance and attitude of staff
Stayed in April 2024
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