Ships Mews Somerset - Minehead, Porlock, TA24 8QD, United Kingdom
Based on 307 apartment reviews
8.9Cleanliness
9.0
Comfort
9.2
Location
9.6
Facilities
9.2
Staff
8.8
Value for money
9.1
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 June 2024
Sara
United KingdomThe mattress was lumpy and uncomfortable. The bathroom could have been cleaner and there wasn't a shelf so nowhere to put toothbrushes, face wash, etc.
Great location, lovely space, wellequiped, easy parking.
Stayed in June 2024
Reviewed: 20 May 2024
David
United KingdomNothing specific, although the wifi wouldn't connect. We did not ask about this in the pub as our phones had enough signal.
Spacious room which had all facilities required to self cater. Great food offering in the pub adjacent with friendly and helpful staff.
Stayed in May 2024
Reviewed: 17 May 2024
Kay
United KingdomPerfect location, lovely walks on doorstep
Stayed in May 2024
Reviewed: 8 May 2024
Mick
United KingdomSpotlessly clean. Super comfy bed. Lovely large size spacious accommodation. Free parking just outside accommodation. Great area. Don't miss the minehead metalheads trail in Minehead. Great fun.
Stayed in May 2024
Reviewed: 21 April 2024
Richard
United KingdomTowels could have been bigger. Storage for clothes could have been better.
Great location, roomy and clean.
Stayed in April 2024
Reviewed: 5 April 2024
Val
United KingdomNothing
Location, facilities
Stayed in April 2024
Reviewed: 21 March 2024
Steven
United KingdomThe shower is electric and could be better but it’s a small thing and worth remembering you’re in a costal village not a city.
Facilities meant you could use the little kitchen for tea/coffee and a sandwich. Exactly what is needed. WiFi was great also which allowed me to do a little work to finish up.
Stayed in March 2024
Reviewed: 17 March 2024
Susan
United KingdomThe TV was complicated to operate.
A roomy and comfortable chalet with good facilities and an excellent location. The attached pub offered excellent food and the staff were friendly and helpful.
Stayed in March 2024
Reviewed: 21 February 2024
Katrina
United KingdomNothing , we liked everything
The property was light , airy, clean and warm . The bed was super comfy and the facilities were great. It took a while to find the cutlery but it treated as a treasure hunt !
Stayed in February 2024
Reviewed: 6 January 2024
Pauline
United KingdomNo recycling meaning we had to take all recycling home.
Lovely comfortable property.
Stayed in January 2024
Reviewed: 17 December 2023
Debbie
United KingdomGreat location. Very good facilities. Good communication with host.
Stayed in December 2023
Reviewed: 5 November 2023
Andy
United KingdomA bit of damp and mould showing in the bathroom.
Great venue with everything you need in a self-catering apartment. Great location near to lovely areas to visit. Very clean, comfortable, and warm (seeing as it was November).
Stayed in November 2023
Reviewed: 5 November 2023
Philip
United KingdomThe garden was accessible but not in a good state
Very compact and had everything we needed. Free parking
Stayed in October 2023
Reviewed: 1 November 2023
Paul
United KingdomMould in the shower room and cobwebs... but these are really nit-picking, we would definitely use the mews again. Booking.com need to get details correct like the access code for the key safe
Location location location. We love Exmoor
Stayed in October 2023
Reviewed: 29 October 2023
David
United KingdomLocation, parking
Stayed in October 2023
Reviewed: 28 October 2023
Lawrence
United KingdomMould/damp above bathroom window and ceiling. Apartments are in pub car park so vehicle movement from when it opens until it closes, crockery itinerary is incorrect, two coffee pots but no tea pot, communication poor emailed and phoned never got a reply had to contact booking.com to get key code, down the side of cottage needs a tidy up two old wheel barrows and plus the electrical box into the buildings is held together with tape, not good in the rain, no attention to detail
Spacious, comfortable and a nice area
Stayed in October 2023
Reviewed: 24 October 2023
Beth
United KingdomLots of mold in bathroom, very dusty, the bathroom door had blood on it when we arrived. Attention to detail in regards to cleaning was poor. WiFi didn't work.
Nice location
Stayed in October 2023
Reviewed: 23 October 2023
Helen
United KingdomLiked everything, perhaps could of been cleaner in the bathroom. A problem seemed to be developing with mould.
Brilliant location, ideal for the town, pub, walks, harbour and beach. Property had all you needed for a short break away. It was quite and convenient.
Stayed in October 2023
Reviewed: 22 October 2023
Anita
United KingdomChecking out time a bit early
Everything
Stayed in October 2023
Reviewed: 15 October 2023
Judith
United KingdomExcellent place to spend a weekend and a beautiful cottage. Everything was as described and the apartment was very well equipped. The host was extremely helpful and we enjoyed our stay very much. Thank you!
Stayed in October 2023
Reviewed: 15 October 2023
Claire
United KingdomSize of studio and vaulted ceiling. Good kitchen facilities, comfortable sofa, plenty of cushions and heaters and blankets. Hanging space for coats (good if wet), seating, location, parking.
Stayed in October 2023
Reviewed: 13 October 2023
Nicky
United KingdomNothing really. Might have been nice to have a few more glasses if possible. Also had a problem getting a consistent water temperature the first morning - not sure if that's due to others using water at the same time though!
Clean, well-equipped, well positioned. Really nice to have your own quiet space with the option to self-cater for breakfast.
Stayed in October 2023
Reviewed: 3 October 2023
Carolyn
United KingdomNothing to dislike. Everything was great.
The space and the amenities from the small bottles of wine to the fridge, microwave and cooker. Everything is well thought out.
Stayed in October 2023
Reviewed: 24 September 2023
Becky
United KingdomEverything was what we expected.
Stayed in September 2023
Reviewed: 24 September 2023
Ian
United KingdomWe expected a view to the sea
We was very lucky have number 4. We had a window. This can we leave open over night.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content