Rufford Ln, Nottingham, NG22 9DG, United Kingdom
#34 of 42 hotels in Nottingham
Guests' ChoiceBased on 66 hotel reviews
7.3Cleanliness
7.8
Comfort
8.2
Location
8.5
Facilities
6.8
Staff
7.7
Value for money
7.3
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 19 June 2024
Rose
United KingdomThe lodge itself felt very cramped, cleanliness wasn’t great and generally felt really dated. Looked like they were in the middle of updating the lodges which this one definitely needs, and I feel the cleanliness should be checked off. Didn’t use the log burner as we literally spent all of our time in the outside area, but during the night it was either boiling hot or freezing cold.
The outside area/garden was brill and the main reason I booked as wanted something different, it more than made up for the actual lodge. The location was good as only wanted a couple of days peace and quiet and wasn’t too far from home. Great area to take our dog with us which made a change.
Stayed in June 2024
Reviewed: 17 June 2024
Farrah
United KingdomDifficult to get answer to questions has to be online
The property was great for the price , cozy and great location
Stayed in May 2024
Reviewed: 15 June 2024
Sarah
United KingdomNo resteraunt/cafe/ bar. Reception indoor area huge space not much in there it could be really amazing all that space in there. Staff was friendly.
The secret garden lodge was just amazing. We had the best couple of nights. Facilities on the site are lacking but we really enjoyed it all the same. Lodge was great. Will definitely come back
Stayed in June 2024
Reviewed: 14 June 2024
Gill
United KingdomCleaning facilities for inside the property lacked, eg a cloth for cleaning work surfaces and table. Broom stored outside gave impression for outdoor use and therefore nothing to sweep inside. Was of the impression the property would include a shower. Sections of dust in “hard to reach” areas and bathroom wall had exposed electricals.
Hot tub clean and in good order, location stunning. Comfy bed. Felt very cozy.
Stayed in June 2024
Reviewed: 11 June 2024
Leon
United KingdomUnfortunately the hot tubs were out of commission
The location, the cosy evenings by the wood burner. The facilities look great for kids and we shall return with them.
Stayed in June 2024
Reviewed: 10 June 2024
Sexton
United KingdomWider roadways, more signage as arrived late. No sign on reception,had to ask holiday maker? More exit signs. Expensive, looks bigger on photos. Lodge opposite lit fire pit at home 10am. Buzzing permanently in double bedroom????
Location ok, shame it wasn't on details about road closure
Stayed in June 2024
Reviewed: 8 June 2024
John
United KingdomThe woodland
Was cosy
Stayed in May 2024
Reviewed: 13 May 2024
Katrina
United KingdomNothing.
Lovely forest location. Great walk on site for the dog. Rufford Park in walking distance for a longer walk, but dogs need to be on lead.
Stayed in April 2024
Reviewed: 28 April 2024
Belinda
United KingdomBeds could be comfier
Everything you need and the hot tub was great
Stayed in April 2024
Reviewed: 26 April 2024
Esther
United Kingdomthe remote for the tv wasn’t working and the floors squeaked a lott when anyone would walk around
the scenery was very nice and quiet. i especially loved the hot tub
Stayed in April 2024
Reviewed: 23 April 2024
System
United KingdomThe beds needs more attention to comfort, otherwise we enjoyed our stay.
The place was loverly, the staff was great, we had booked via booking.com but realise they was new to putting the place on there, when we booked we was going for the hot tub, didn't realise till we arrived it didn't come with the cabin we booked, explained and showed the staff what we thought we was paying for, they upgraded us but didn't get the hot tub as it was fully booked. But it was very good of them to understand why we was disappointed when we first arrived, as the first cabin they offered wasn't at all what we wanted, the one they moved us too was a lot better and was happy with our stay after that.
Stayed in February 2024
Reviewed: 13 April 2024
Sandra
United KingdomSadly the pool was not open and we did not receive an email about this. This place could be so much more! The crazy golf has been left unkempt, done up could be a lovely addition. The pool really is essential and in school holidays should be working! You have to get this right.
The setting is beautiful. Cabin was cosy and everything you needed. Bathroom could do with an update but the water pressure was very good. The kitchen was modern and had what you needed. The outdoor seating area is ideal and my foster son loved the outdoor play area.
Stayed in April 2024
Reviewed: 12 March 2024
Sylvia
United KingdomVery outdated furniture and furnishings. The carpets were stained. There's no Wifi. They did not provide hand wash something so basic for holiday lets.
The cottages/ lodges look nice. The bed was comfortable and the bedrooms were spacious enough.
Stayed in March 2024
Reviewed: 9 March 2024
Lucy
United KingdomOven didn’t work on hob stains on sofa needs updating rugs was loppy
pool to yourself witch is good Area perfect for walks ect 5 min walk to rufford park
Stayed in February 2024
Reviewed: 25 February 2024
Stanley
United KingdomThe pool was a little cold. The facilities had a lot of potential but everything was closed or broken.
Great location, was very reasonable price, great staff. I would go back 100%
Stayed in February 2024
Reviewed: 29 January 2024
Caroline
United KingdomWas not aware there was no heating in the cabin, 2 plug in heaters. Had to purchase a starter pack for the log burner at 20 pound which we did not know about. Many facilities closed or in very poor condition. Could have been cleaner, few items needed replacing.
Great location and very peaceful setting Loved the cabin and where it was situated, comfy beds, well equipped kitchen Liked the private pool session
Stayed in January 2024
Reviewed: 25 June 2024
Tracey
United KingdomDirty hot tub not cleaned lid broke also was covered in slime oil from hot tub
Location
Stayed in June 2024
Reviewed: 25 June 2024
Darren
United KingdomHot tub wasn't working, we were told we didn't book one, in my eyes that's erelevant, if we have a tub it should be working, the indoor pool was also out of use, when we complained to ask for a refund they said contact Booking com, don't buy wood to burn from the onsite shop, it's literally like burning money, it cost us £30 for two small bags of wood, 1 small bag of kindling and some firelighters, there was also a group of girls (poss hen doo) that kept us awake into the early hours.
Good location and site has potential.
Stayed in June 2024
Reviewed: 23 June 2024
Lisa
United KingdomThe pool was out of order even though there was no update stating this when i booked (i only booked the morning of arrival so there should have been an update by then to state that the pool was out of order as it may have swayed my decision to book). The hottub on the deck was empty which was a shame as we weren't expecting a hottub initially but when we saw there was one we felt it made up for the lack of pool, however that was short lived when we realised it had no water in it anyway. There was also a big screw sticking out of the fence next to the hottub which I had to stop our 2yr old catching himself on! The bathroom had a strong smell of urine & the shower had a small leak meaning the floor next to the drain was always wet & the shower squirted out the door once opened so it was very messy to use, but the rest of the cabin was clean & nice. The neighbours went on RIDICULOUS until about 11pm with loud music & screaming kids running riot. There were afew cabins of people who weren't English as some of the music they were playing very loudly wasn't English & it seemed that they were all together partying, which I believed was against site rules, so our children were constantly disturbed by their selfish behaviour. The manager (I believe) did have a word about 11pm the first night which was appreciated but unfortunately it may have fallen on deaf ears as they were the same the following night (just not QUITE as late, maybe about 10:30pm instead) We did mention our disappointment regarding the pool & hottub but were told there was nothing they could do, which is one of the things that has potentially put us off returning. I think if the hottub had been on, the pool in use, & the neighbours not been so rowdy we'd have wanted to return in a heartbeat because other than that it'd have been a really lovely stay!
The location itself is lovely for woodland walks & not too far from local shops which is handy. The 1 staff member I spoke to was very pleasant & the cabin (inside) was nice enough
Stayed in June 2024
Reviewed: 23 June 2024
Sharon
United KingdomSadly the swimming pool isn't currently open
Really convenient, lovely spot. Accommodation is nicer than we expected. The lodges are lovely, homely and clean. Perfect spot with kids and dogs
Stayed in June 2024
Reviewed: 16 June 2024
Kerry
United KingdomNothing
Loved the garden area for the hot tub and the little extras like washing up liquid, cloth, dish washer tablets, tea towel, tea, milk, coffee, firewood, matches, fire lighters, dressing gowns
Stayed in June 2024
Reviewed: 15 June 2024
Cheryl
United KingdomNothing
We had a fantastic stay accommodation was perfect the facilities are outstanding and staff were really friendly and helpful.
Stayed in June 2024
Reviewed: 10 June 2024
Sawyers
United KingdomWe had a lovely 4 bedroom pondside Lodge perfect location for a relaxing weekend with the family.
Stayed in June 2024
Reviewed: 6 June 2024
Hannah
United StatesThe property was very cosy and was exactly as shown, the outdoor bit with the hot tub
Stayed in June 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content