Room right at the top in the rooftop. This was a superior room, it did not seem like it and did not look like the ones on the picture.

The gardens

Stayed in June 2024

The bar area in the old part of the hotel was unloved and didn’t feel like the rest of the hotel.

Great parking Large bedrooms In site dining

Stayed in June 2024

Bathroom had flaking paint - which is a suprise for such a lovely old hotel. Some of the guests had delusions of grandeur - MASSIVE turn off for me - but it's hardly the buildings' fault!! Could have been exceptional if there was a gym/pool/sauna etc like most chains operate.

A decent sized room was great - comfy bed. The restaurant had a good selection of high quality food all freshly prepped and served by very busy (not enough?) staff who were pleasant but run off their feet. Reception staff were helpful and polite and happy to chat.

Stayed in June 2024

Lift wasn't working and I suffer from mobility issues. Room was too light so woke up very early. Lack of charging ports and forgot a plug.

Lovely food, atmosphere and beautiful grounds. Staff all friendly and helpful. Breakfast had a good selection.

Stayed in June 2024

The location was fantastic, hotel was beautiful

Stayed in June 2024

We purposely upgraded our stay to have a Manor House room which was generally lovely: large and comfortable. However, it was sad to see and was letdown by the rundown and neglected hallways/staircases: broken balustrades, tired and ripped wallpaper, out of place fittings (not in keeping with the property age/character); a rather bad smell lingered in the staircases. A bit more attention to detail and up-keeping has gone amiss in these areas which is such a shame. It made us wonder the state of the room before we got to it! Fortunately, the room was generally good although there were a few minor prior damage (iron mark in carpet), water damage and decor/faux-pas’.

We loved the grounds and facade of the property - a lovely setting. Fantastic and helpful staff.

Stayed in June 2024

Great value, lovely location, I popped next door to the golf clubhouse as the bar was busy with a large wedding party, I was made very welcome by a lovely lady "Adele" she was so welcoming a credit to your establishment BTW the breakfast was fabulous.

Stayed in May 2024

A bit far from city center

Good location and good and comfortable rooms

Stayed in May 2024

Food in the restaurant could be better

Beautiful place with very friendly people

Stayed in May 2024

Short time for breakfast

Nice location and comfortable room

Stayed in May 2024

I think the food could be improved and more choice

Good location

Stayed in May 2024

Excellent location, well situated for our purpose

Stayed in May 2024

Food for the price and hotel quality was poor. Some areas of hotel were in poor condition ripped wall paper etc. The hand shower in my room sounded like it was going to blow up when I turned it on. A bit more TLC around the place and separate bar would have been a 10 out of 10!

Room was big and spacious the staff were all professional and courteous.

Stayed in May 2024

Bed was too small, mattress was uncomfortable and no water provided in the room (over £4 at the bar/restaurant).

Good location and not too expensive - the half board option was really good value with breakfast and dinner included.

Stayed in May 2024

The mattress was rather hard.

The lovely old building, set on a golf course. Very convenient for the M25

Stayed in May 2024

The lift didn't work and the stairs were steep !a

A pleasant rural spot in the middle of an urban setting.

Stayed in May 2024

Water pipes being repaired very long walk to ones room

Helpful staff and comfy room

Stayed in April 2024

The room smelt of cigarette smoke for some reason!

Lovely location. Room was a good size and bathroom good.

Stayed in April 2024

There was no view from the window, which we were advised about on check in, and we discovered it was actually a fire escape. We requested a disabled room, and the bed was far too small for a couple, especially one who has mobility problems as it was fitted between shelving which made it very difficult to access the shelf to put a cup on. There was also a shelf at the back which we kept banging our heads on. I came away with several bruises on my arms from turning over during the night and banging into the sides of the cupboards.

Breakfast was good, and plentiful, one of our party was gluten intolerant and gluten free muesli was available and bread was supplied on request. The staff were very helpful and accommodating. Evening meal was very good the steak was cooked perfectly and melted in your mouth. The heating wouldn’t work but on approaching the reception the manager went above and beyond to remedy the problem. All in all the Shendish Manor was a great place to stay the staff are a credit to the company and what niggles we had were put right very quickly. Special mention must go to the manager who was on duty on the afternoon of 22nd April, who, while training two new colleagues, still managed to take time out to support us with our problems and remedy them.

Stayed in April 2024

Limited communal area, mainly the front reception area and a smaller main hall area

Convenient and an excellent location for the Harry Potter Experience. Breakfast was set out nicely

Stayed in April 2024

Separate bar area from restaurant.

Clean and comfortable plenty of room to move around nice grounds for walking.

Stayed in March 2024

All good.

Welcoming, clean and comfortable.

Stayed in March 2024

The first key card did not work, and the operation of the key cards in the doors is a bit hit and miss. Its a long walk back to reception when the key card does not work. There is a small symbol on the card identifying which way round to insert it, but the staff did not explain this until questioned.

Some previous reviews said the decor was a bit tired. I did not find it so. The room I had was very well refurbished, and well maintained. The main hall and reception are decorated in a manner reminiscent of a club, which is entirely appropriate for a country house built in Victorian times, with gardens laid out by a famous designer of that period. Its a bit remote, since the adjoining village is very small, so the half board deal is in my view good value.

Stayed in April 2024

Rooms a good size and bed comfortable

Stayed in April 2024