5-7 Princes Square, Kensington and Chelsea, London, W2 4NP, United Kingdom
#590 of 1,008 hotels in London
Guests' ChoiceBased on 4541 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
9.0
Facilities
7.7
Staff
8.8
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 26 September 2024
Andrew
United KingdomNothing, all good
Cosy room, generous breakfast, friendly and helpful staff especially Romao
Stayed in September 2024
Reviewed: 25 September 2024
Jeremy
United KingdomThere was nothing about the Hotel I didn’t like.
Very comfy hotel in leafy and very quiet spot in Notting Hill.
Stayed in September 2024
Reviewed: 25 September 2024
Sasha
United KingdomA bit of limescale on the showerhead but apart from that it was good.
The staff were great, the bed was extremely comfortable, the location was easy to get to and the bathroom was nicely done.
Stayed in September 2024
Reviewed: 24 September 2024
Mary
IrelandRoom was in the basement would prefer a room with more natural light
Location Room was comfortable Nice bathroom and shower
Stayed in September 2024
Reviewed: 23 September 2024
Lisa
United StatesLove the location and the room. Although it’s a bit small .. we have stayed in this area and expected that . The room was comfortable and I love being able to open windows for fresh air on a brisk day .
Stayed in September 2024
Reviewed: 20 September 2024
Linda
United KingdomFriendly, welcoming staff.
Stayed in September 2024
Reviewed: 19 September 2024
Leon
United KingdomJust the noise from the people mowing the lawns at 8am in the morning opposite the building was a little annoying.
Everything ok thanks,
Stayed in September 2024
Reviewed: 19 September 2024
Felicia
United StatesWe had a bit of a snafu with the room at checkin where someone was already in the room. This concerned us. They were quite apologetic and then moved us to a different room (of course) and made a big deal about it being a nicer room. We've been there before and it was not as nice as the one we had had and was on the first floor, so really not a nicer room. That was a bit annoying and unnecessary. Otherwise, the people are lovely and we'd stay there again.
Very nice hotel we've stayed at before near Notting Hill and Portobello Road. The rooms are small but nice, and there is a good pub just steps away and walking to Portobello Road or the Main Street and metro station is easy. There is also a lovely shopping street further from Notting Hill station that has lovely food and shops. So very convenient and familiar
Stayed in September 2024
Reviewed: 17 September 2024
Ahmed
IraqI like tha staff members at the reception they were very friendly and helpful.. clean room and comfortable bed , the location was very good at the center of london with nearby transportation facilities.
Stayed in September 2024
Reviewed: 16 September 2024
Lorraine
United KingdomOnly one recommendation- I found the lighting very dim- brighter lighting would have helped
Location was perfect, close to underground station Nice area with local amenities Breakfast was great and nothing was any trouble for the staff-they were friendly, helpful and courteous. Shower and bathroom was spotless Air conditioning was brilliant
Stayed in September 2024
Reviewed: 16 September 2024
Joanne
United KingdomPerfect location for my needs, beautiful building, spotlessly clean, amazing staff and super comfortable bed…..I slept soooo well
Stayed in September 2024
Reviewed: 14 September 2024
Verusha
JerseyStaff were very friendly and welcoming
Stayed in September 2024
Reviewed: 10 September 2024
Leonie
GermanyUpon our arrival at the hotel, we were informed that both rooms had been upgraded for free. (which was a nice surprise) The rooms were on the smaller side, but were clean and had everything we needed, including a water cooker, coffee, tea and bottled water. Public transport (tube and buses) is easily reached on foot within the next 400 to 500 m. The breakfast buffet is on the smaller side and offers full English breakfast, croissants, cereal and freshly cut fruits.
Stayed in September 2024
Reviewed: 7 September 2024
Patricia
AustraliaClean & comfortable. Staff were so helpful & friendly. Very generous with breakfast & organising any requests.
Stayed in September 2024
Reviewed: 6 September 2024
Mila
NetherlandsGreat service, super location.
Stayed in September 2024
Reviewed: 6 September 2024
Wendy
CanadaBuilding itself was a bit too hot. Narrow hallways
Great location
Stayed in August 2024
Reviewed: 4 September 2024
Delphie
United KingdomThe price for breakfast, it was way too expensive. That there wasn’t allocated parking that was available at a fee for people staying.
The location, the staff, particularly Nayab. Lovely personality and genuine care for clients.
Stayed in August 2024
Reviewed: 2 September 2024
Joanne
United KingdomNothing
Really clean and good location
Stayed in September 2024
Reviewed: 2 September 2024
Krishanthi
United KingdomRoom was small but comfortable.
Stayed in September 2024
Reviewed: 31 August 2024
Jordana
United StatesCarpet needs a redo!
Location is excellent! Staff always greeted with a warm smile and a sincere welcome! They also took care of anything that was needed as soon as possible.
Stayed in August 2024
Reviewed: 27 August 2024
Dervla
IrelandRoom is on smaller side but to be expected in London.
Location is perfect, lovely quiet street only five minutes from the tube station. Notting Hill just around the corner with plenty of shops, cafes etc. Room was small but very comfortable. Lovely and clean and staff very nice!
Stayed in August 2024
Reviewed: 26 August 2024
Sarah
SwitzerlandThe staff was super helpful. I arrived way earlier than the checkin time but they very kind accommodated me. The room had all the amenities i needed. the location was also quite close to the places i needed to visit (restaurants, boutiques). I would definitely stay here again.
Stayed in June 2024
Reviewed: 25 August 2024
Mohammed
IraqI booked a single room it was too small that i have dificulty to move also the shower was very very small another thing for a 4 stars hotel there should be a small refregirator but it wasn't there so i have difficulty to keep my beverages or any thing cold
I liked the location which is 5 min from bayswater station also a good nearby market and restaurants The hotel was very clean and the staff was very helpfull Also the airconditioning was a good idea
Stayed in August 2024
Reviewed: 24 August 2024
Sascha
DenmarkEven though we had the executive double room, the bed is a bit too small to call a double. It was a bit of a challenge for me and my mom to both fit. But the bed was really comfortable, so it was okay all in all with the bed.
Everything was really good. Staff was really kind and helpful. Me and my mom booked one of the big rooms (club room) Everything was great. We evnen had robes and slippers in the room. Breakfast was good. Had what you needed in a breakfast. Loved that they had chicken sausage instead of pork.
Stayed in August 2024
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