Victoria Parade West Bay, Dunoon, PA23 7HU, United Kingdom
#8 of 11 hotels in Dunoon
Guests' ChoiceBased on 555 hotel reviews
7.5Cleanliness
8.2
Comfort
8.1
Location
9.0
Facilities
7.5
Staff
8.6
Value for money
7.9
Free WiFi
6.8
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End of dialog contentReviewed: 21 June 2024
Irene
CanadaNothing to do with the hotel, but other guests letting their doors slam shut at night, no consideration for others. NOT the hotels fault. Would have preferred to have been on first floor as a single female traveller, not on ground floor. All n all it was a very pleasant stay.
The location was great, sitting outside listening to nothing but the waves 🌊, not too far to walk to town. Staff ver very friendly and helpful and always had a pleasant greeting for you.
Stayed in May 2024
Reviewed: 19 June 2024
Naomi
United KingdomWindow was wide open. It was raining, it's the ground floor. No one likes finding hair in a cleaned room. Some one (cleaner?) with short, straight, dark hair left theirs on the sink, bath and pillow. I'm sure it was clean but that's not the point. Wardrobe smelled of mildew, back wall had damp. Was this why the window was wide open? Bedding was clean but torn. How can you not see the 8" splits on the seams, on both sides, when ironing/fitting the duvet? It was the pillow end too. Wifi didn't quite reach the room. Put the actual room number on the key, it's confusing. I was going to mention this as feedback when I returned the key at reception, but it was closed and I couldn't see any staff about.
Staff were lovely, very friendly and helpful. Breakfast was worth the £, good menu - decent bacon. Decor was comfortable. The coach party and entertainment were good fun. They had a great time dancing.
Stayed in May 2024
Reviewed: 19 June 2024
Helen
United KingdomThere is no sign on the main road to indicate how to find the hotel. The car park was full one night and I had to park nearby at the entrance to a building site.
The bed was comfortable and everything in the room worked. The weather was cold so the staff turned on the heating. The hotel was close enough to the town centre to walk in for an evening meal.
Stayed in June 2024
Reviewed: 17 June 2024
David
AustraliaTook ages for hot water to come through to the shower (really, 10 mins!), TV remote not working properly (not just a battery issue), bed a bit lumpy.
Location fabulous. Very reasonable price for a single room. Staff welcoming.
Stayed in June 2024
Reviewed: 17 June 2024
Dempsey
United KingdomThe beds a letdown. No dinner service that night. Problematic shower.
The price, the location. They were quite relaxed about bringing in fish and chips to eat in the lounge. Reasonable bar prices.
Stayed in June 2024
Reviewed: 13 June 2024
Leslie
United KingdomThe TV remote control was missing and they were unable to get another one. They did offer another room although we decided to keep the room were in and just went without TV.
The breakfast was good and staff friendly and happy to see us.
Stayed in June 2024
Reviewed: 11 June 2024
Chris
United KingdomShower leaking and tiny TV in room
Good location on promenade beach but quite a way from town
Stayed in June 2024
Reviewed: 10 June 2024
Brian
United KingdomGreat helping staff and views from Room amazing
Stayed in June 2024
Reviewed: 9 June 2024
Jane
United KingdomNo phone signal, internal phones down and poor WiFi
Location
Stayed in June 2024
Reviewed: 8 June 2024
Andrew
United KingdomAll fine really
N/A
Stayed in May 2024
Reviewed: 4 June 2024
Beryl
United KingdomThe hotel was run down.
The staff were helpful and friendly. The 3 rooms were all clean.
Stayed in May 2024
Reviewed: 3 June 2024
Byles
United StatesNo dinner available, breakfast was to be much more expensive than originally informed.
The beds and a lift
Stayed in June 2024
Reviewed: 3 June 2024
Claire
United KingdomThe people that was staying above us was been very loud and shouting at 2am in the morning till about 4am and people coming in from night out at the side of us was very loud as well at about 3.30’am in the morning.
The view was beautiful.
Stayed in June 2024
Reviewed: 2 June 2024
Melvyn
United KingdomTV in room very basic
Superb location, Hotel reception and bar, Sun terrace
Stayed in May 2024
Reviewed: 1 June 2024
Kenneth
United KingdomFood portions could do with being a little bigger maybe a option to pay a little more for a bigger portion but overall food quality was good.Noise from building site next door was a little difficult from room 305.
Value for money, clean,good beer,friendly efficient staff,good food,exceptional view overlooking the bay.
Stayed in May 2024
Reviewed: 31 May 2024
Richard
United KingdomIt was impossibe to get the water warm without reducing the shower flow so much that it was impossible to use. At least we also had a bath, so were able to use that.
Everything but shower.
Stayed in May 2024
Reviewed: 28 May 2024
Paul
United KingdomStaff very friendly, excellent food perfect location for what we needed.
Stayed in May 2024
Reviewed: 27 May 2024
Wesson
United KingdomNothing
Location Staff were amazing Breakfast was hot and quick Value for money
Stayed in May 2024
Reviewed: 26 May 2024
Alys
United KingdomThe windows didn't close properly (loose handles). Also I came back at 23:45 and the front door was closed. Couldn't open it so pressed the ring doorbell but no-one came until another guest came out for a smoke.
The room was clean, comfortable and well equipped.
Stayed in May 2024
Reviewed: 25 May 2024
Karen
United KingdomA bit noisy - Not alot of soundproofing in rooms, could hear television in bedroom next door until early hours of morning. Security/fire door outside our bedroom made terrible squeeking noise which disturbed us during the night.
Lovely view from room Very clean
Stayed in May 2024
Reviewed: 25 May 2024
Mcleish
United KingdomThe hotel were unable to provide any ironing facilities despite a very helpful staff member raiding the entire property top to bottom for about half an hour. This was disappointing. When I returned at 12.30am the property was locked and I had no idea how to get in. Their was a secondary key on the room key to unlock the front door which no one mentioned and the ring buzzer situated by the door wasn't working.
Location was excellent. 5 minutes from main area and ferry port. Room was clean, quite basic.
Stayed in April 2024
Reviewed: 25 May 2024
Rob
United KingdomCan't fault them, they were very helpful. No problems with my stay
Great location, free parking ground floor, clean and comfortable
Stayed in May 2024
Reviewed: 24 May 2024
James
United Kingdomstairs at front of hotel main door
location sea veiw
Stayed in May 2024
Reviewed: 24 May 2024
Michael
United KingdomDelightfully dated. But clean.
Central location. Helpful staff.
Stayed in April 2024
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