7-9 Clifton Terrace, Southend-on-Sea, SS1 1DT, United Kingdom
#6 of 12 hotels in Southend-on-Sea
Guests' ChoiceBased on 1799 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.3
Staff
8.9
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 17 May 2024
Stephen
United KingdomEverything was great.
Stayed in May 2024
Reviewed: 14 May 2024
John
United KingdomThat my booking had not been passed to the hotel.
The staff were excellent, very professional and friendly. On arrival they had no record of my booking but on presenting my booking reference everything was sorted out. The location was excellent for the event I was attending only a few minutes walk away. If you wanted to go to the beach or pier the cliff lift was just across the road.
Stayed in May 2024
Reviewed: 12 May 2024
Hayley
United KingdomRoom was small and wet room got very wet and the door kept banging when you opened it. Needed a door stop
Very stylish and well located
Stayed in May 2024
Reviewed: 12 May 2024
Helen
United KingdomNothing
Very lovely considerate attentive staff . Lovely location and we enjoyed a fabulous Sunday lunch
Stayed in May 2024
Reviewed: 10 May 2024
Alison
United KingdomView from our room
Friendly staff good food Great location
Stayed in May 2024
Reviewed: 8 May 2024
Leanne
United KingdomStaff amazing
Stayed in May 2024
Reviewed: 5 May 2024
Fiona
United KingdomI didn't like the poor lighting in the bathroom - was difficult to put on makeup. The window blinds let in a lot of light around the edges which although it was a lovely sunny morning was not welcome at 6am after a late night!
I like the decor and that it's individual. The bed was comfortable - I liked that I could easily turn the air con off (who needs it in 15 degrees?! ) ang open a window.
Stayed in May 2024
Reviewed: 4 May 2024
Amanda
United KingdomThe bar area and rooms were far too hot. Did not sleep well because of this.
Modern decor. Nice bar area. Very helpful staff. Nice clean room.convenient location.
Stayed in May 2024
Reviewed: 29 April 2024
Eloblabla
ItalyA little noisy for the standing (air and water pipes, doors banging - room 203)
Situation, view, comfort of the bed, availability pf a little fridge, wifi connection, flexibilité of arrival time,...
Stayed in April 2024
Reviewed: 29 April 2024
John
United KingdomNothing
Excellent location. Clean and very well organised Good management
Stayed in April 2024
Reviewed: 28 April 2024
Claire
United KingdomHousekeeping were very loud in the morning and the walls are quite thin. Hence I kept being woken up by banging
Lovely beds and interior
Stayed in April 2024
Reviewed: 25 April 2024
Jennie
GermanyI had a room on the 4th floor with a seafront view and terrace. Beautiful.
Stayed in April 2024
Reviewed: 21 April 2024
Tori
United KingdomThe rooms could have been a little cleaner, there was a lot of dust on the surfaces. The bathroom was a wet room but the water stopper didn't work and 3/4 the bathroom was wet.
The restaurant in the hotel had an amazing breakfast, it was perfect for a meal before checking out! Car park in the back of the hotel was perfect for the weekend.
Stayed in April 2024
Reviewed: 20 April 2024
Stephen
United KingdomLocation, difficult to get to and not convenient for work.
Very comfortable, great view from the room.
Stayed in April 2024
Reviewed: 20 April 2024
Andrew
United KingdomNot been shown to my room and how things work
Eggs benadict/room in general
Stayed in April 2024
Reviewed: 16 April 2024
Ella's
United KingdomA little more attention to detail in room. Cleaning in room door was dirty and sockets had finger prints on. Paint work was noticeable on ceiling. . Was expensive for drink and food. However food and breakfast was nice 🙂
Staff were friendly nothing was too much trouble. Bed comfy ,view was great. Near the pier and otherl local shops
Stayed in April 2024
Reviewed: 13 April 2024
Neil
United KingdomPerfect location for Cliffs Pavilion, clean, comfortable. Bar is small but welcoming as are the excellent staff and management.
Stayed in April 2024
Reviewed: 12 April 2024
Amanda
United KingdomPay & display parking expensive, hotel car park very small & already full. Blinds didn’t fit properly so light coming in. But the worst was slow service and then a 10% service charge on already overpriced drinks bought at the bar!!
Good location and comfortable room.
Stayed in April 2024
Reviewed: 7 April 2024
Gary
United KingdomPrices. 30 for a shot of brandy is ridiculous. Wouldn’t let us use kitchen in evening to heat up food
Very nice, nice building good location and parking
Stayed in April 2024
Reviewed: 6 April 2024
Carol
United KingdomExcellent location. I had the room I had seen online with seaview that I was hoping for. I had seen this hotel on my first visit to Southend on sea and had decided I would stay there one day! Everything about my stay was excellent! I especially liked the chain on the door! ( not had that before) , gave extra security and felt safe. Thanks!
Stayed in March 2024
Reviewed: 31 March 2024
Lisa
United KingdomThe bottle water provided was tap water. Would have been nice if bottled water was in the room.
Loved the size of the rooms.
Stayed in March 2024
Reviewed: 30 March 2024
Dan
United KingdomTwo of the rooms we had were small and the bathrooms of those rooms really tiny.
Friendly staff, great location, easy parking and great bar.
Stayed in March 2024
Reviewed: 30 March 2024
Ruth
United KingdomClean, beautiful rooms.
Stayed in March 2024
Reviewed: 27 March 2024
Lorcan
United KingdomNot much, just the heat in the corridors
The location as well as the rooms
Stayed in March 2024
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