There is just a tiny car park, with no spaces available on our trip. and we didn't know whether we could park on the harbour opposite, and the member of staff who we asked didn't seem to know either. Since the new road has been built there seems to be less parking spaces in Douglas then before, and large chunks of land have been taken up for pedestrians, which to me seems totally unnecessary and a waste of good parking space.

The Sefton is ideally situated in Douglas, close to the town centre, the beach and the ferry terminal.

Stayed in March 2024

The room had 3 rooms, bedroom, bathroom and sitting room. Plus it had a balcony. The 2 restaurants were very good.

Stayed in May 2024

Breakfast an extra

Location and superb car park.

Stayed in April 2024

Bed wasn't comfortable and the room was only serviced one day.

Staff lovely, food very good.

Stayed in May 2024

noise coming from the inside garden (people talking too loud until too late...)

great location and helpful staff

Stayed in May 2024

The room a bit dated and needs a refurbishment . Having said that the beds were comfy and it was clean. The room price was fair considering its condition.

Good location , good bar area and food , nice helpful staff ,

Stayed in May 2024

Car park too small

On sea front and convenient for everything

Stayed in April 2024

Walls are so thin, was woke by a crazy couple fighting next door to us had us awake from 2-7am! The swimming pool itself is clean but the changing room for women are disgusting, smelt of sewers and I washed my hair in the showers in it and my hair smelt of sewers too. Needs a good updo.

Lovely room and great location

Stayed in April 2024

This is a hotel typical to the area. It has stairs and a slow lift. It's not a biggie but if you aren't very mobile, ask for a ground floor

Great location, bus stop outside. Comfortable large room with super large bathroom, had a bath and a shower. Good selection for breakfast

Stayed in May 2024

Hotel decor albeit was fine, I think somewhere down the line a refurb on areas would be great improvement Example, hallways to bedrooms Change of paint colour, inexpensive panelling would be amazing

Right on promenade Excellent. Thai restaurant on site So handy to shops Staff so very accommodating

Stayed in April 2024

The interior of the hotel is looking tired in places. Surprisingly difficult to get a pint of bitter, even at times a pint of Guinness. Stuck to the wine which was a safer bet.

The staff on reception were exceptionally helpful. It did not matter who you saw, each member of the receptionist team went beyond the 'extra mile' to help out. The standard they set was incredibly high. Needless to say I have never experienced such superb service from any other hotel that I have stayed in.

Stayed in May 2024

Location of hotel was excellent. The room was excellent as well, lots of room.

Stayed in April 2024

Showers needed a clean and not very hot water

Great location, underground parking for our motorbikes

Stayed in April 2024

There was work going on at the hotel and because of this there was a leak in one of the rooms.

Breakfast was great and the staff were lovely.

Stayed in April 2024

Good breakfast. Comfortable room slightly old fashioned but I rather liked that. Excellent staff

Stayed in April 2024

Hotel car parking is somewhat restricted, not particularly easy to find and is chargeable. No immediate quiet bar area for guests, the first night we were there, there was a function on with a group which made the bar pretty much inaccessible and very noisy.

Staff extremely friendly and informative, housekeeping staff could not have been more helpful either. Room, clean and warm, beds comfortable, tea tray well stocked and very useful having the small fridge. Hotel position ideal for exploring Douglas. Pan Asian restaurant in hotel is excellent and well priced.

Stayed in April 2024

Thought the decor was tired.

Great staff. Enjoyed the stay a lot.

Stayed in April 2024

Covered in scaffolding despite assurances that this would be gone before our arrival. Our room was great, however the carpet and sofa have seen better days.

Nice room, spacious and comfortable. Everything worked as it should.

Stayed in April 2024

Bar

Sea view and breakfast

Stayed in April 2024

We stayed in room 315 with a see view. The windows in this room could not be opened which resulted in the temperature reaching 27 deg, C. This was uncomfortable and the staff were unable to help. This resulted in our assessment being good not excellent.

In general, with one exception ( see below) all was very good. The breakfast , location and the general ambiance of the hotel was enjoyable.

Stayed in April 2024

There was scaffolding outside the hotel which they didn't tell me about till a week before arrival but it wasn't a problem

It was a very nice room in a good location

Stayed in April 2024

Shower cubicle in room

Stayed in April 2024

Room was on the cool side No daily housecleaning

Large room with sea view.Large comfortable bed.Good breakfast, lots of choice.location excellent

Stayed in April 2024

Breakfast excellent, good location as we’re going to the Gaiety.

Stayed in April 2024

Servicing of our room was only just ok. The notice said the room would only be serviced every three days (perfectly ok), but it wasn't actually done until we asked. Om another occasion we asked for more tea, coffee and milk, but it didn't arrive. Not a major problem because the reception staff were obliging and [provided the necessary cheerfully. We paid only for the room, which was excellent. We thought the additional cost of breakfast (both cooked and continental) to be very much on the high side.

The staff in the bar and the pan-Asian restaurant attached to the hotel were all excellent (with one minor exception). Courteous, helpful, and engaging.

Stayed in April 2024