12 Queens Terrace, Southampton, SO14 3SG, United Kingdom
#26 of 34 hotels in Southampton
Guests' ChoiceBased on 40 hotel reviews
7.5Cleanliness
8.3
Comfort
8.4
Location
9.1
Facilities
7.0
Staff
8.0
Value for money
8.1
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: June 16, 2024
Kendra
CanadaCould have used a few more bonus items / luggzz as he racks, hooks.
Great location.
Stayed in June 2024
Reviewed: May 26, 2024
Michael
Czech RepublicThey offered us an early check in, which was a saver with loads of luggage and a sick kid.
Stayed in May 2024
Reviewed: May 23, 2024
Kelly
AustraliaI was trying to gain access through the wrong door, until I re read that I needed the left door
Location wonderful for Oxford street night out. It was very quiet and the bed was comfortable.
Stayed in May 2024
Reviewed: May 21, 2024
Alex
United States of AmericaSome strange things: thanks for the knives and forks. Where are the plates? Thanks for the coffee cups. Where are the glasses? Thanks for the big room. Where are the table/chairs? The Wi-Fi signal was never strong and was intermittent often dropping out completely. The shower mechanism was a little strange, and the shower was a bit confined.
Very clean. Good location.
Stayed in May 2024
Reviewed: May 20, 2024
Julian
United KingdomLittle things that make a difference No hooks for coats or towels Large space at foot of bed but no table, chairs or anywhere to put cases Cutlery, but no plates or glasses seems strange Difficult to fill kettle from basin, a jug would be useful Seafarers WiFi weak, couldn't connect, got better connection from EE
Location, comfort, cleanliness, Bathroom supplies, Tea, sugar all good Bed comfortable Basically, a good place to stay for a night
Stayed in May 2024
Reviewed: May 13, 2024
Lisa
United KingdomOur only suggestions would be adding a couple of chairs or 2 seater sofa, a kitchen sink, a fridge and a second bedside. But it was perfectly functional as it was.
The location was superb with a lovely little park right infront of the apartment with a view of cruise ships. There was also a street full of nice bars, restaurants and coffee shops directly behind, and we weren't disturbed by noise or anything at all. We were accommodated with early check-in which was very helpful
Stayed in May 2024
Reviewed: April 18, 2024
Preston
United KingdomThe shower was awful. Boiling or freezing and nothing between. Kept switching. That needs to be sorted out
Was a good location and cheap night sleep
Stayed in April 2024
Reviewed: April 9, 2024
Warren
United KingdomThe bed wasn’t great to be honest, I’m 6’ 3” not a lot of room in the bed when there are two of you. It’s not that it was too low, it’s wasn’t comfy at all. There was Tea / Coffee & sugar but no milk.
The property is spotless, very clean and tidy, a good tv in the room with Netflix. Great value for money and a short walk to the cruise terminal. If you are there before 9:00pm there are loads of bars and coffee shops around the corner.
Stayed in April 2024
Reviewed: April 5, 2024
Stuart
United Kingdomno breakfast as room only. lovely comfortable bed and room large and very clean , although shower water took a while to drain, the people in the room next to us had a visit from the police! and i also had to knock on their door at 10.40 pm to ask them to please be a bit quieter as they had music playing and were shouting !! apart from that great value for money . had a fab night sleep
Stayed in April 2024
Reviewed: March 24, 2024
Lu
United Kingdom- Spacious/modern - Easy to get to and the codes to the doors ensured we felt safe - Easy to contact if needed - Clean (there was a few dirty mugs when we arrived but we washed them out) - We will definitely be coming again :)
Stayed in March 2024
Reviewed: February 23, 2024
Chantelle
United KingdomAlthough the room was modern, we felt there were a few finishing touches like paintwork that needed attention (paint on floor, fire alarm point), and removing labels, plastic and instructions for appliances from the room. The blind in the bedroom needs to be secured to the wall properly as it's hanging off, and there is a loose plug socket in the bathroom which needs attention. A selection of breakfast tea and coffee satchets would've been nice too as green tea is an acquired taste. Also with there being a mini kitchen in the room, perhaps some plates/bowls or even a mini fridge would be nice, or even a little sink to wash the dishes in.
Access locks very impressive, room was modern, spacious and clean, bed was comfortable, smart TV and free WiFi, microwave, toaster and kettle in room. Heating was good, nice big window.
Stayed in February 2024
Reviewed: February 22, 2024
Sophie
United KingdomCheck in was a bit confusing as it was all done by sending me a code to open the door locks, but the email was garbled. I had to chase to get correct instructions.
Cosy room, plenty of space, really convenient location, value for money.
Stayed in February 2024
Reviewed: February 19, 2024
Delyth
United KingdomNot really the host fault but people in the next door room were up all hours playing loud music. I had to knock the door and ask them to turn the music down. Don't let this put you off your stay, could purely be a one off. Could do with a rail to hang clothes.
Check in details where good and clear, even allowed us to check in early. Newly decorated apartment, clean and well presented.
Stayed in February 2024
Reviewed: February 15, 2024
Lynne
United KingdomNo hanging space in the bedroom or hooks in the bathroom. Frosted window made room seem dark during the day - little natural light. Window in door to en-suite and swing door without catch felt strange for a triple room.
Very new and clean. Comfortable and as described.
Stayed in February 2024
Reviewed: February 15, 2024
Robert
United Kingdomthe entry into the building is poor and with no light at night time. there is nowhere to hang your clothes. one side of the blind the bracket was insecure , the screws were loose. there is a socket in the bathroom not fixed. under the bed had not been cleaned.
the bed was fine and room size ok
Stayed in February 2024
Reviewed: January 21, 2024
Kate
United KingdomFront foyer needed a good vacuum - not a good look on arrival ( but room very clean ) The bathroom has a weird sliding door ( half glass ) - not great for privacy .
Great location . Excellent value for money . Facilities good and property clean . Nice and quiet too !
Stayed in January 2024
Reviewed: June 4, 2024
Jeanne
United States of AmericaNo breakfast, no place to check in. Like a dorm room very plain. no kitchen dirty, no amenities. Front door did not lock. Dirty carpet like a party just happened. Lots of spills and stains. Somewhat scary place.
Close to cruise terminal.
Stayed in May 2024
Reviewed: May 31, 2024
Elaine
United KingdomNothing at all to hang clothes on, no wardrobe or coat hooks Telly didn't work Microwave and kettle but no fridge or tea/coffee sachets
Location for cruise terminal was great
Stayed in May 2024
Reviewed: May 28, 2024
Natalie
United KingdomGreat value for money, the beds are huge, it was spotless, they offer tea and coffee making facilities, have a toaster and a microwave! Perfect location for us, as we were going out to Oxford street which is round the corner. Had an issue with door code (I didn’t read the message properly) but I was able to contact the owner who immediately sorted.
Stayed in May 2024
Reviewed: May 13, 2024
Terrence
AustraliaThe only seating was the bed. There were no plates in the kitchenette and no coffee with the tea/coffee making facilities.
The room was large, newly renovated and had a kitchenette.
Stayed in May 2024
Reviewed: April 29, 2024
Rodney
United States of AmericaNo chairs or table - only place to sit is on bed. TV not programmed so nothing to see - useless. No instructions on HVAC so couldn’t get heat until allowed to run for several minutes. No person to contact - phone number provided did not work. Small toiletries provided we all previously used and virtually empty. Towel bar broken. No paper towels or napkins to clean kitchen counters. We were so disappointed nearly left for another hotel. ABSOLUTELY NOT RECOMMENDED.
Recently remodeled.
Stayed in April 2024
Reviewed: April 27, 2024
Peter
United KingdomPubic hair in shower, broken towel rails stains on sheets … plugs sockets hanging off walls .. dirty cups leaking water under sink .. couldn’t shower as water wouldn’t drain .. so they gave us another room and the toilet flush didn’t work .. tv not working .. vomit stains on floor hall that carried on into the titanic room .. no curtains in room so had light coming in from outside .. no lock on bathroom doors .. clothing left from previous guests
Nearby to where we needed to be
Stayed in April 2024
Reviewed: March 31, 2024
Sophie
United KingdomIt was a bit soulless- towel rail was hanging off the wall and some decor was unfinished. Felt quite office.
The bed was very comfortable and it was quiet. I rang the number on the listing as I needed something and they were very quick to answer and were very helpful.
Stayed in March 2024
Reviewed: March 13, 2024
Mohsen
IranNo service. Dirty towel. No furniture, not even a chair to sit or not even a hanger for a coat. No water pressure and very difficult to regulate the tempreture. No hanger for towels in the bathroom. The small hanger for the hand towel fell. Dirty dishes. Only few very very old tea bags in an open old box, which was probably for couple of years ago.
The property was spacious.
Stayed in March 2024
Showing 1 - 25
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