20 Upper Ground, Southwark, London, SE1 9PD, United Kingdom
#102 of 1,019 hotels in London
Guests' ChoiceBased on 7157 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
9.4
Facilities
9.1
Staff
9.2
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 19 September 2024
Michael
United KingdomNA
Great hotel, super staff and perfect location.
Stayed in September 2024
Reviewed: 19 September 2024
Sophie
United KingdomMy partner didn’t like the pillows
Excellent location and view from room Staff couldn’t do enough for us Lovely rooftop bar
Stayed in September 2024
Reviewed: 19 September 2024
Zona
United KingdomHairdryer!
Great location, great bars, super friendly service, comfy bed and spacious shower.
Stayed in September 2024
Reviewed: 18 September 2024
James
United KingdomThought the dinner menu was very limited
Its position
Stayed in September 2024
Reviewed: 18 September 2024
Kmaid
AustraliaFriendly staff
Modern
Stayed in September 2024
Reviewed: 15 September 2024
M
United KingdomRidiculous service charges, deposit of £100pn, being charged for things I hadn't had
Quality of rooms and hotel
Stayed in September 2024
Reviewed: 15 September 2024
Hanna
United StatesI think was great everything
Excepted
Stayed in August 2024
Reviewed: 13 September 2024
Carol
United KingdomLocation, river views, rooftop bar.
Stayed in September 2024
Reviewed: 12 September 2024
Fiona
United KingdomI wish you could move or black out the mirror it was huge and by the bed and not relaxing to keep seeing yourself also for single female travellers would be great to have an additional locking system that externally no key can open finally the ironing board was quite heavy to move and should be not hung up. Probably fine if you have strength or no ailments but with arthritis was quite hard to life out
everything was great in the hotel, easy to get around, plenty of facilities. Room was a great size and very clean Lovely to have water jugs and water to get for free in the corridor
Stayed in September 2024
Reviewed: 11 September 2024
Colleen
New ZealandNothing except cost
Location is superb, funky interior design, good service, always clean and light
Stayed in September 2024
Reviewed: 11 September 2024
Elisabeth
United StatesEverything about the experience was wonderful! Beautiful balcony upgrade! Slept 11 hours most nights. Didn't want to leave
Stayed in September 2024
Reviewed: 10 September 2024
Jack
United KingdomStaff created a welcoming atmosphere and helped whenever needed
Stayed in August 2024
Reviewed: 10 September 2024
Sharon
United KingdomNot sure if I could say what I didnt like more of getting it right, hotel is running a business to make it profit not a lost
spa, nice clean, smell nice, staff in the dinning room, food, rooms, hotel everything awesome
Stayed in September 2024
Reviewed: 9 September 2024
Christine
United KingdomSpacious public spaces. River deluxe room is good size with good facilities
Stayed in September 2024
Reviewed: 9 September 2024
W
United KingdomGreat location right by river and short walk from train station. Fabulous views from rooftop bar. We were in room to rear but I'm sure river view rooms would not disappoint.
Stayed in September 2024
Reviewed: 9 September 2024
John
United KingdomBeautiful room with plenty of space and incredible view of Blackfriars bridge.
Stayed in September 2024
Reviewed: 9 September 2024
Darren
United KingdomI think breakfast is very expensive if you only want a pastry/ coffee.
Great location , stunning decor and cool vibes in the bars and restaurants
Stayed in September 2024
Reviewed: 8 September 2024
Emma
United KingdomNo bath
Comfy bed & pillows, great view from the 15th floor, super friendly reception staff, powerful shower, good toiletries, brilliant location in my fave part of London, the South Bank. Love that there’s a cinema downstairs. Forgot my toothbrush, classic, rung Guest Services at 11pm and one was with me within 5 mins. I’ll definitely be back!
Stayed in September 2024
Reviewed: 7 September 2024
Graham
United KingdomNA
Love the location and the Curzon cinema
Stayed in September 2024
Reviewed: 7 September 2024
Tanate
NetherlandsNothing
Location, facilities and staff service
Stayed in September 2024
Reviewed: 6 September 2024
Mikail
NigeriaNo sauna. But they have a nice steam room
Great staff, great location, good food
Stayed in August 2024
Reviewed: 6 September 2024
Simon
United KingdomLove the style
Stayed in September 2024
Reviewed: 5 September 2024
Nadine
United StatesNothing
The Sea Containers hotel and restaurant is a beautiful property. Service is excellent, and their team is friendly and accommodating. The rooms are clean and spacious
Stayed in September 2024
Reviewed: 5 September 2024
Joel
United KingdomNothing it was all excellent
The locations is fantastic. As soon as you arrive in the Hotel you feel a sense of calm and the staff are very friendly. The room was clean and comfortable. 12th Knot was amazing and highly recommend a cocktail and nibbles there ... not to mention the amazing view. We are looking forward to going back sometime for another date night.
Stayed in August 2024
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