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  5. Reviews of SCHLOSS Roxburghe, part of Destination by Hyatt

Reviews of SCHLOSS Roxburghe, part of Destination by Hyatt 5 stars

Kelso, Kelso, TD58JZ, United Kingdom

#10 of 40 hotels in Kelso

Guests' Choice

Review score

Based on 1308 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.5

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 16 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Estate King Room
    • Stayed 1 night
    • Submitted via mobile

    Power stitched off in room at 10am on the day to check out

    Spa and leisure facilities

    Stayed in June 2024

  • Reviewed: 15 June 2024

    9.0
    Spa is wonderful
    • Leisure trip
    • Couple
    • Estate King Room
    • Stayed 1 night
    • Submitted via mobile

    NA

    Beautiful hotel and setting

    Stayed in May 2024

  • Reviewed: 15 June 2024

    10
    One of the most beautiful places in Scotland I’ve ever stayed
    • Leisure trip
    • Couple
    • Estate King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing everything was perfect

    Stunning absolutely stunning and the service was amazing!

    Stayed in June 2024

  • Reviewed: 13 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Estate King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, we will be back.

    This was a bit above our normal (5 star rather than 3 or 4), but it was truly excellent and so good value for money The staff were superb and handled our bikes very well. The heated outdoor pool was a real highlight and used each day.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    10
    The most relaxing place ever!
    • Leisure trip
    • Couple
    • Estate King Room
    • Stayed 1 night
    • Submitted via mobile

    The spa was so relaxing. Staff were so lovely and welcoming. Breakfast was unbelievable and so much choice. The room was beautiful! Can’t wait to go again!

    Stayed in June 2024

  • Reviewed: 11 June 2024

    9.0
    From reception to departure - it was a 5* experience. Thank you!
    • Leisure trip
    • Couple
    • King Room with Park View
    • Stayed 3 nights
    • Submitted via mobile

    We felt the evening menus was restrictive and would like to see more variety in the main restaurant and more traditional pub snacks.

    The setting of the property is wonderful and the views are lovely. Our room was comfortable and had everything we needed. We loved the entrance hall and the traditional aspects of the original building which seamlessly became more modern and fresher. The spa is beautiful - so calm and relaxing. The staff were exceptional with a balance of friendly and efficient.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    Pure luxury, left feeling very spoiled!
    • Leisure trip
    • Group
    • Two-Bedroom Cottage
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Gorgeous hotel, not a single thing out of place! We stayed in a new cottage and it was immaculate, extremely comfortable and with lovely little touches, like brollies and a torch by the front door!

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Just pure bliss! X
    • Leisure trip
    • Couple
    • Estate King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!!

    Everything !

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Stunning. Would highly recommend :)
    • Leisure trip
    • Couple
    • Estate King Room
    • Stayed 1 night
    • Submitted via mobile

    Only thing I can think of and it’s not that big of a deal but a swim wear spin dryer or disposable bags for wet costumes would of been great this morning before check out as our wet costumes had to go into our luggage

    The spa was out of this world and in such a beautiful setting.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Beautiful Hotel
    • Leisure trip
    • Couple
    • Estate King Room
    • Stayed 1 night
    • Submitted via mobile

    The bar service was a little slow.

    The hotel was spotless, the room was comfy and well decorated, the garden was lovely and the outdoor spa was amazing. It was definitely worth the money. The food in the restaurant was delicious and the breakfast buffet was perfect.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    10
    The best service we have ever encountered. Truly first class, friendly and efficient.
    • Leisure trip
    • Couple
    • Courtyard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Restaurant food for evening meals was a little unvaried.

    Excellent choice with either buffet or bespoke options. Cappuccinos at no extra cost.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    10
    Excellent stay
    • Leisure trip
    • Solo traveller
    • Estate King Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was Fabulous..will be back

    Stayed in June 2024

  • Reviewed: 3 June 2024

    9.0
    Special
    • Leisure trip
    • Couple
    • Estate King Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning was a little temperamental

    Just a lovely experience - great breakfast, food, location, amenities. Next time will stay an extra night to really do justice to the amenities

    Stayed in June 2024

  • Reviewed: 2 June 2024

    10
    Stunning, will be back!
    • Leisure trip
    • Couple
    • Estate King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Was the perfect place for a little weekend get away. Spa facilities were amazing and our room was spotless with beautiful view. Breakfast was also a highlight with everything you could want.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Fantastic stay and would love to return one day!
    • Leisure trip
    • Couple
    • Courtyard King Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast was quite crammed felt quite busy & feel there could of better variety amongst the food.

    We liked the spacious bedroom , seating at the window in bedroom, the four poster bed , loved the spa facilities and especially the heated outdoor pool and jacuzzi.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Courtyard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic staff, really looked after us, friendly and a highlight

    Stayed in May 2024

  • Reviewed: 1 June 2024

    9.0
    Excellent relaxing two night stay in the borders
    • Leisure trip
    • Couple
    • Estate King Room
    • Stayed 2 nights

    Our room had a restricted view The bath robes supplied were too (one size fits all) small

    The staff were excellent and very friendly. The SPA area was very relaxing as was the pool and hot tub. We ate in Charlies both nights and the food was superb as was the atmosphere. Breakfast had a great selection to cater for all tastes. The room (102) we had had all the amenities coffee tea and shower was really powerful

    Stayed in May 2024

  • Reviewed: 1 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Cottage
    • Stayed 3 nights
    • Submitted via mobile

    Catering options limited and lodge facilities unfinished

    Lodges were great

    Stayed in May 2024

  • Reviewed: 31 May 2024

    10
    Beautiful setting and great facilities
    • Leisure trip
    • Couple
    • Courtyard King Room
    • Stayed 1 night
    • Submitted via mobile

    A little expensive

    The location

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Park View
    • Stayed 1 night
    • Submitted via mobile

    Room was done to a excellent standard 😊

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Relaxin , fun place to stay and the food was excellent.
    • Leisure trip
    • Couple
    • Estate King Room
    • Stayed 2 nights
    • Submitted via mobile

    None all good.

    Very comfortable, bedrooms were modern , which tied in with original property.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    5 star luxury country resort
    • Leisure trip
    • Couple
    • Estate King Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful 5 star experience the spa is out of this world and the staff are lovely.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Courtyard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Bit of a shock to find a whisky we had cost £120! Only discovered when we paid our check out bill. A nod towards such a big price might have been expected.

    A lovely relaxed country house hotel, with all the expected modern comforts

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Very attentive staff and beautiful spa area. Food and drink was also 5 star! Came for a couples break and was perfect. W
    • Leisure trip
    • Couple
    • Courtyard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing was perfect for our stay as a couple.

    Atmosphere and spa area

    Stayed in May 2024

Showing 1 – 25

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