261 Uxbridge Road, Shepherd Bush, Hammersmith and Fulham, London, W12 9DS, United Kingdom
#903 of 1,012 hotels in London
Guests' ChoiceBased on 990 hotel reviews
6.3Cleanliness
6.6
Comfort
6.5
Location
7.3
Facilities
6.4
Staff
8.2
Value for money
7.0
Free Wifi
6.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Lynn
CanadaWater pressure was not great in shower.
Breakfast was included. Restaurant just down the street, very pleasant staff and good food, great coffee.
Stayed in May 2024
Reviewed: June 2, 2024
Isabella
NetherlandsThere was very little space to move around in the hotel room. The little desk that the mini-fridge was situated upon was very wobbly and opening the fridge was a two-handed task. The bed was comfortable enough, but the pillows on the bed are absolutely rock solid. The front doors of the hotel rooms are thin, quite heavy and hard to open and hold opened, which is a little ironic due to the repeated posters of fire safety.
The exterior look of the hotel was quaint and inviting. Upon arrival I inquired about luggage storage, as I had arrived before check-in time. The employee told me that he could check me in right away as the room had been unoccupied the night before. Hotel employees were friendly enough and though the hotel- and bathroom were incredibly small, it looked clean.
Stayed in May 2024
Reviewed: May 30, 2024
Caroline
United KingdomThe heating was broken in my room so it was overwhelmingly, unbearably hot. There waas no way to fix it and the room was on the ground floor so no way of keeping window open. I couldn't sleep or turn off the radiators. The breakfast the next morning was a complete waste of time. The cafe had no idea how to serve us. I ended up with a bowl of melted cheese with olives in it and some salad leaves. Charge less money and don't include the breakfast next time.
The location was good for the event that I had booked it for. It was exactly what I needed for the price I paid.
Stayed in May 2024
Reviewed: May 23, 2024
Andy
United KingdomBed uncomfortable,pillows awful. Notice by reception showed breakfast of full English,croissant etc but cafe couldn’t even provide toast,let alone a decent breakfast
Very clean,staff helpful
Stayed in May 2024
Reviewed: May 15, 2024
Paul
United KingdomSmall rooms and corridoors.
Very comfortable bed. Easy to check in and out. Reasonable price for the area.
Stayed in May 2024
Reviewed: May 14, 2024
Sue
United KingdomThe included breakfast was provided by a restaurant. A few minutes walk from the hotel.
The staff were friendly and helpful.
Stayed in May 2024
Reviewed: May 6, 2024
Gabrielius
United KingdomToo hot in the room, it was quite small as well.
Location, staff, small but tidy room with a TV set. Coffe, tea, kettle.
Stayed in May 2024
Reviewed: May 5, 2024
John
United KingdomThe shower was freezing cold, although tbf they do mention in emails before arrival that some rooms take longer for hot water to reach them. The breakfast voucher is a bit misleading. It's for an Italian pizza place a short walk down the road. Apart from it being open early, I wouldn't say a standard choice of pizzas is a breakfast menu at 8 am.
Very friendly reception staff.
Stayed in May 2024
Reviewed: May 4, 2024
Paul
United KingdomThe heat in the room
Bathroom radiator did not turn off, room much too hot
Stayed in May 2024
Reviewed: April 30, 2024
Caroline
United KingdomThe room is very small
Lovely building and area to stay in london
Stayed in April 2024
Reviewed: April 29, 2024
Naomi
MaltaClose to shops and very nice staff. Close to bus station and train station.
Stayed in April 2024
Reviewed: April 27, 2024
Marta
PolandIt was too hot. I couldnt turn off The heater
It was clean
Stayed in April 2024
Reviewed: April 23, 2024
Barbara
United KingdomGiven a breakfast voucher, the first morning worked very well second morning resturant
Bed was fine room very small even for a single
Stayed in April 2024
Reviewed: April 20, 2024
S
United KingdomSmall rooms, but adequate
Friendly staff and good location
Stayed in March 2024
Reviewed: April 18, 2024
Tom
United KingdomUncomfortable pillows and leaking shower
It was very clean and breakfast in the restaurant was something else than typical hotel breakfast
Stayed in April 2024
Reviewed: April 14, 2024
Jacopo
SwitzerlandBreakfast Is a savory toast. It's quite good but don't expect an all you can eat style.
Stayed in April 2024
Reviewed: April 11, 2024
Viktória
United KingdomLocation and area is not the best especially at night but there is public transport nearby. Safety deposit was handled really weird though, I was asked to pay in cash at check in and the receptionist didn't want to give me any receipt. When I said I'm not going to just give out £20 without any paperwork (even if it's the standard process) he wrote some notes on the back of the proof of payment (for the accomodation) If you charge your guests with a deposit, make sure you do the necessary paperwork like everywhere else or charge on the original transaction.
They were flexible with the late check in, thanks again Steven! Room was as described, it's OK for a short stay on budget.
Stayed in April 2024
Reviewed: April 8, 2024
Paul
United KingdomThe door lock was a bit awkward
Nice clean , comfy room. Very good value for money.
Stayed in April 2024
Reviewed: March 31, 2024
Paul
United KingdomI did not know in advance that the breakfast is not in the hotel, and not available before 8:00. In the morning I asked for the breakfast voucher, and was informed that the breakfast venue would not open until 8:30 and no food would be available before 8:45. This was far too late for me. I was informed I can receive a refund on the breakfast and am currently waiting for this.
Stayed in March 2024
Reviewed: March 26, 2024
Marco
United KingdomSmall room and bathroom
Location and friendly staff
Stayed in March 2024
Reviewed: March 25, 2024
Andrew
United KingdomBreakfast was very poor.
Stayed in March 2024
Reviewed: February 28, 2024
Michael
CanadaYou need to be patient with the building's water and limited sound proofing. It's an old building, so you have to expect it.
Basic room with bed, TV, desk. Nothing extra. Everything was fine. The place doesn't wow, but if you just need it as somewhere to be based out of, you'll be more than happy. A good local neighbourhood too, if you just want to do some low-key puttering.
Stayed in February 2024
Reviewed: February 26, 2024
Ross
IrelandBed and shower could do with an upgrade
Very friendly and helpful staff.
Stayed in February 2024
Reviewed: February 25, 2024
Liz
United KingdomBed was uncomfortable No products in bathroom Towels were dirty No storage space
There was a bed and I slept on it
Stayed in December 2023
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