21 St Mary Street, Cardiff, CF10 1PL, United Kingdom
#22 of 46 hotels in Cardiff
Guests' ChoiceBased on 3900 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.6
Facilities
8.0
Staff
9.6
Value for money
8.9
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 8, 2024
Anthea
United KingdomLocation was great Bed was really comfy Great price
Stayed in March 2024
Reviewed: March 7, 2024
Marina
United Kingdom5 minutes walk from Railway station, perfect for a night stay before starting new work in the area . Pubs , shop's, cafes all close to hotel. Staff friendly and helpful. Room clean and big enough. Hotel is not suitable for elderly or someone with large suitcases, a lot of stairs .
Stayed in March 2024
Reviewed: March 7, 2024
Michael
JerseyIt was a tad dated, but overall was fine.
The location was excellent and the staff very friendly
Stayed in March 2024
Reviewed: March 7, 2024
Lucy
United KingdomGreat for a weekend’s stay visiting my daughter at Cardiff Uni, so convenient, spotlessly clean & very comfortable bed!
Stayed in March 2024
Reviewed: March 7, 2024
Bhibhienne
United KingdomDecor dated and the shower was not ideal.
Great location, friendly staff and super comfortable bed with spotless sheets. AND it's an independent business!
Stayed in March 2024
Reviewed: March 6, 2024
Lauren
United KingdomSmall tv, rooms could do with a little freshen up updating abit.
Location, friendly staff
Stayed in March 2024
Reviewed: March 5, 2024
Rachael
United KingdomThe bed wasn't very comfortable.
The staff and location were fantastic.
Stayed in March 2024
Reviewed: March 5, 2024
Gwenan
United KingdomLots of stairs and no lift
Location , staff were lovely , good value for money .
Stayed in February 2024
Reviewed: March 4, 2024
Nichola
United KingdomIt could do with a bit of updating, but that didn’t bother me too much. The only negative was the cold tap, it didn’t shut off fully so it dripped throughout the night.
The staff were fabulous, so friendly and helpful. The room was pleasant and had the essential hairdryer! Bed was super comfy and warm.
Stayed in March 2024
Reviewed: March 3, 2024
Kovac
United Kingdombit noisy outside at 3 am ,
centrum location
Stayed in February 2024
Reviewed: March 2, 2024
Christopher
United KingdomStairs
Location . Value
Stayed in February 2024
Reviewed: February 28, 2024
Pippa
United KingdomDid find a hair or two on top of the bed, but none inside it. The bathroom could do with a lick of paint. However at only £147 (2 adults 1 child) through booking Friday night in cardiff compared to many at £200/n and we could have got it cheaper booking direct (found out after). A lick of paint isn’t too much to quibble at.
Location was perfect for a quick stop over in the centre of Cardiff. Very good breakfast at an even better price, would highly recommend the breakfast. Good amount of tea, coffee, decaf coffee, sugars in the room. TV works and good mobile phone signal too. There is wifi also. Shower has hot water - just need to wait for it to come.
Stayed in February 2024
Reviewed: February 28, 2024
Ian
United KingdomCentral, convenient and helpful to drop off bag before check in
Stayed in February 2024
Reviewed: February 28, 2024
Siobhan
IrelandNothing
Friendly atmosphere
Stayed in February 2024
Reviewed: February 26, 2024
Stephen
United KingdomBit dated
Location
Stayed in February 2024
Reviewed: February 25, 2024
Frankie
United KingdomLighting in the room wasn't great, and couldn't locate the TV remote, but overall perfect for what we needed it for. (A place to sleep)
Location
Stayed in February 2024
Reviewed: February 23, 2024
Marie
FranceThe hotel would do great with some refurbishing overall.
The staff is great. Don't hesitate to contact them if there is any issue or if you have questions about visiting Cardiff. Location is excellent, you are right in the city center, 5 min walk from the train station and between 5 and 10 min by feet from the main tourist attractions in Cardiff. There is a food shop right next to the hotel which is very handy too.
Stayed in February 2024
Reviewed: February 22, 2024
Sukaina
United KingdomBit shabby
Central location, friendly staff
Stayed in February 2024
Reviewed: February 22, 2024
David
United KingdomNothing
Good value
Stayed in February 2024
Reviewed: February 22, 2024
Mary
United Kingdom-No lift which is difficult since I have a luggage -Wifi is not working in my room
-Very good location, near the train station and all the shops -24 hour reception -They let me leave my luggage for the day after my checkout
Stayed in February 2024
Reviewed: February 20, 2024
Kathleen
SpainWarm welcome from Reception. The location.
Stayed in February 2024
Reviewed: February 19, 2024
Rebecca
United KingdomThe plug in the bathroom was stuck shut and the water wouldn’t go down.
Close to all shops, clubs and restaurants Free WiFi Discount off parking The staff are very welcoming and friendly. Would deffo stay again.
Stayed in February 2024
Reviewed: February 17, 2024
Ananya
United KingdomRoom was cold. Heating was off and took hours to warm the room
Beverage was great. Helped me cope with the cold. Location is great
Stayed in February 2024
Reviewed: February 17, 2024
Olena
UkraineThere is a serious lack of elevators for people with limited mobility
The hotel is very cozy and perfectly located in the city center.
Stayed in February 2024
Reviewed: February 16, 2024
Paul
IrelandLittle bit noisy from the street on the weekend nights but worth it for the location
Veru Helpful and friendly staff clean very comfy bed
Stayed in February 2024
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