Bar shut very early

Nice rooms, good view convenient

Stayed in June 2024

One minor thing and one less minor thing. The first night we noticed the TV and the clothes iron were both malfunctioning. I mention it because I feel like they should have caught it sooner but to their credit, we reported it the next morning and it was fixed by the time we got back from the town. So that's good. The only REAL negative I'd say is that the elavators were on the fritz for pretty much 75% of our stay. They'd frequently be out of order or stuck somewhere. One time the elevator we were in braked brusquely and stopped completely (but started going again after 30 seconds or so). What with having a room on the 8th floor, taking the stairs wasn't really an option, so that wasn't exactly great.

It's a pretty good, solid hotel. Breakfast is good with a choice between contintental and english breakfast items, the rooms are nicely furnished and the beds are GREAT (no skimping there), the staff are friendly and helpful, and the location is fine in the sense that Glasgow isn't a particularly large city so you can pretty much get anywhere anytime (also, Charing Cross is right there).

Stayed in June 2024

Everything was great. Central location, big rooms, comfortable beds. Breakfast was the highlight with good variety and perfect prepared fried eggs. Staff was friendly and suggested us places to visit.

Stayed in June 2024

A little bit disconnected from the bars and restaurants but I knew that when I booked it and it would not prevent me from staying again.

Car park, easy to access from the M8, rooms, staff, comfort and cleanliness.

Stayed in June 2024

There was a lot of construction surrounding the hotel which made access difficult during our stay. Also construction and demolition noise. Not the fault of the hotel.

Facilities at this hotel were excellent. Staff were welcoming and helpful. Large room with a good size bathroom. Located in the centre of town with an easy walk to all Glasgow attractions. Parking on site, albeit at an extra expense.

Stayed in May 2024

CONS: No Travel desk Breakfast area gets fairly crowded as small space, when they get bombed with tourist buses in the morning Breakfast spread limited Carpeted flooring upto the room -dragging suitcases becomes a challenge

PROS: Check in and out was smooth ( Hal the guest relations manager at the reception was very forthcoming in helping us with maps of the area ) Centrally located- Buchannan street 3 blocks away -shopping area spruced across on both sides ; Buchannan Shopping Gallery quite near ; restaurants within walking distance ; grocery store nearby Room : spacious to accommodate 3 people /family Fridge/ toaster / hot plate / cutlery / dishes / washing appliances-mini kitchen facility available in the Room For Senior Citizens - safe and comfortable shower and toilet area Instagrammable Photo areas / Waiting area -serene Billiards table available in waiting area , along with a separate section for free Coffee , tea and fruits Emergency staircase , as lifts get busy very often Extra Mattress / Pull out bed and main Bed -superbly comfortable Suitcase storage facility-very professional -safe ;can enjoy breakfast spread before check out Very courteous and friendly staff

Stayed in May 2024

Nothing to do with the hotel per se, but as at June 2024 there are extensive road works going on around the hotel. Not noisy or overly inconvenient (particularly if you're on foot) but worth being aware of.

Located on the western side of the city centre, this property was convenient for exploring the city and the West End. My room on the ninth floor looked out to the west over Glasgow University - fantastic view! The room was well appointed, including a microwave. This was very handy (but remember no cutlery or crockery if you buy something to heat up from the relatively close Tesco or similar). The bed was very comfortable and the room was quiet - could hear some movement from other guests but nothing too disruptive. I also enjoyed a meal in the onsite restaurant - reasonable value and friendly staff. I would very happily stay here again.

Stayed in June 2024

car parking is bit far due to road constructions

Cleanliness of the hotel, pet friendly

Stayed in May 2024

The car parking facility at the hotel is limited, and was very tight. I ended up parking in a multi-story car park a few minutes away with a discounted rate from the hotel.

Location is great, within easy walking distance of the city centre. My room was very nice, and I received a free upgrade on arrival which was unexpected and very nice. The breakfast was pleasant.

Stayed in April 2024

great staff, good location for us. clean

Stayed in May 2024

nothing

location good breakfast expensive

Stayed in June 2024

Clean modern friendly hotel. Breakfast excellent

Stayed in June 2024

The parking was extremely tight, probably the most difficult space I have ever tried to get into, it required at least a 20 point turn. Otherwise, everything else was perfect. One of my favourite hotels that I have stayed in

Location was great, hotel was tastefully decorated and kept very clean. Staff were friendly and the hotel felt in no way short-staffed. The food was great, I had the steak for dinner, I didn't try the breakfast.

Stayed in June 2024

The breakfast is a let down. Disappointing the fry is all stored on hot plates and cooked cooked to order

The rooms and the beds are very comfortable

Stayed in June 2024

The most comfortable bed i have slept in! Loved the shower also.

Stayed in June 2024

Parking was odd and slightly difficult.

Such a comfortable room. Great restaurant and bar areas. So close, by foot, to everything Glasgow has to offer! The staff were pleasant people.

Stayed in May 2024

Construction zone a bit tricky to navigate

Great value, friendly, efficient

Stayed in June 2024

Stunning property with excellent customer service.

Stayed in May 2024

The floors of the room and bathroom weren't as clean as could be expected. There was a lot of hair on our bathroom floor which puts me off. Dirty behind the bathroom door too. Our hand towel was dirty on arrival but we had another. The rooms were very very warm which was unpleasant. The bar staff were not knowledgeable on the wine choices - a small frustration but made a difference to customer service when you're advertising specific wines on the menu, but the bar staff can only find the house wines.

The room facilities on the whole were good. Toiletries were really nice. Great to have a fridge. Reception area and bar were good relaxing spaces. Clean linen.

Stayed in June 2024

Lifts a bit small for volume of visitors

Very comfortable bed and great shower

Stayed in May 2024

Slightly disappointing breakfast. Had to ask for a decent coffee, and not enough fruit. Only 2 lifts for a hotel of that size is not enough, so there were long waits, and one broke down on my last day. A bit of noise from other room doors being closed. I would have preferred if key card was necessary to access the floors, either in the lift or a door to access lifts. Bedside lights inadequate, and other lighting not controllable from both sides, so much shuffling across the bed!

Very friendly and helpful staff. Room very clean. Good soundproofing, although as with most hotels the doors are heavy and not easy to close quietly. Very, very comfortable bed!

Stayed in May 2024

Small towels, poor service in the restaurant, confusing entrance

Location to the theatre, clean, spacious, relaxed atmosphere with polite and helpful staff

Stayed in May 2024

The only small criticism would be the lack of freshly made tea and coffee.

Cleanliness and design.

Stayed in May 2024

You could hear water running from other people’s bathrooms - toilets flushing etc. we had dirty glasses just outside our room that were going mouldy.

Very modern, quirky and well located. Nice gym and rooms.

Stayed in May 2024