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Reviews of Sandburn Hall 4 stars

Scotchman Lane Flaxton, York, YO60 7RB, United Kingdom

#12 of 106 hotels in York

Guests' Choice

Review score

Based on 1552 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.3

  • Facilities

    9.4

  • Staff

    9.6

  • Value for money

    8.8

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 14 November 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It is quite expensive.

    The staff were really helpful. The hotel is lovely.

    Stayed in November 2024

  • Reviewed: 14 November 2024

    10
    A great weekend stay. Fantastic facilities. Attentive staff. Great food.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a festival on which made it difficult to park on the weekend we stayed. If the visitors to the festival weren't using the hotel it would have been a better idea for them to be allocated an area for parking, so other hotel guests didn't have to struggle to park or park on the grass.

    The breakfast was great! Wide variety of options. Good quality items. No limit on choices. The room was a lovely style. The bed was a bit firm for me but still had a nice quiet nights sleep. It was a nice touch for them to write me a happy birthday message in a card with some brownies. It was greatly appreciated thank you! The staff were really friendly and there was always someone on hand if needed. The bar area was nice to relax in and had a great choice of bar snacks/food/drinks.

    Stayed in November 2024

  • Reviewed: 12 November 2024

    10
    We'll be back!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely Comfy bed, all spotless , fab bathroom

    Stayed in November 2024

  • Reviewed: 11 November 2024

    9.0
    Would definitely not hesitate to recommend this hotel.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We didn’t realise quite how far it is from York when you are relying on taxis (this was our fault as we didn’t research that properly). But would be an issue if you wanted to go back into the City for the evening.

    Beautiful hotel spotlessly clean and all staff without exception friendly, helpful and nothing too much trouble. Lovely grounds/golf course and super comfy rooms. Delicious food very well presented in restaurants.

    Stayed in November 2024

  • Reviewed: 5 November 2024

    10
    Very clean and cosy, will be returning.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Room was beautiful, staff were very friendly. The grounds were also amazing.

    Stayed in October 2024

  • Reviewed: 5 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Really pleasant staff. Good breakfasts modern well equipped rooms

    Stayed in November 2024

  • Reviewed: 4 November 2024

    10
    A fabulous short stay.
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Rather a lot of email communication beforehand asking about additional items, check-in digitally etc.

    Superb - professional and natural welcome at check-in / check-out and by all of the staff we encountered. Lovely high quality setting and atmosphere. Our room was fantastic with personal touches. Food and beverage was excellent in the restaurant at dinner and breakfast was equally excellent with a wide choice of items - car parking very easy and plentiful.

    Stayed in November 2024

  • Reviewed: 4 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    For what we paid i was expecting tea and coffee to be brought to the table at breakfast time

    Loved all the wood features and decor

    Stayed in November 2024

  • Reviewed: 2 November 2024

    10
    Would definitely stay again, great staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Vet clean, comfortable and relaxing

    Stayed in November 2024

  • Reviewed: 29 October 2024

    10
    Brilliant
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    Free Wifi was a little slow.

    Thought the hotel was beautiful.

    Stayed in October 2024

  • Reviewed: 29 October 2024

    10
    Amazing stay for a fantastic wedding just a bit too pricy for what we got
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    As lovely as the hotel is it is very expensive especially for just one night. We had to book last minute because I simply couldn’t afford to stay with the bridal party. I feel the rates should be lower or at least have things included such as breakfast

    The room was lovely and big. Very comfortable bed and clean bathroom. The wedding venue was just stunning and everything the bride and groom wanted. As their bridesmaid, Tara made everything so smooth for us and calmed our nerves. She really was amazing

    Stayed in October 2024

  • Reviewed: 19 October 2024

    8.0
    Very pleasant experience….
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Beautiful setting , lovely and clean very comfortable, nice breakfast.

    Stayed in October 2024

  • Reviewed: 17 October 2024

    10
    Great rooms in Lovely surroundings with friendly staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Staff was helpful and friendly, room was very clean and tidy

    Stayed in October 2024

  • Reviewed: 14 October 2024

    8.0
    Lovely
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    What we didn’t like was having to leave the hotel through front doors to walk next door for breakfast. A connecting corridor would have been better. Having to put coat and boots etc on for bad weather just to get breakfast wasn’t ideal.

    Staff were very professional, friendly and kind. Beautiful location with lovely walks around the grounds.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    10
    Perfect Stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    After our last stay with a 'louder' set of friends, I expected to have a bit of a frosty reception, but it was completely the opposite. The staff obviously remembered our last visit and commented about it, but we're very chirpy and tongue in cheek about it. This made me relax abit quicker. I can honestly say the staff really are genuinely friendly & provide a very warm service. The room was spotless as always, and the bed is extremely comfortable. The breakfast was as good as always, even had scrambled egg. It was lovely to be greeted by a very bubbly member of staff first thing in the morning. We will be visiting again.

    Stayed in October 2024

  • Reviewed: 9 October 2024

    9.0
    Excellent overnight stay - hotel just as good as all over previous stays at Sandburn Hall
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable, quiet and convenient. Good restaurant particularly for breakfast. Staff very helpful and friendly. Good car parking.

    Stayed in October 2024

  • Reviewed: 4 October 2024

    10
    I d stay there again in an instant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    One receptionist who had the sensitive approach of a Rottweiler

    Everything. There were loads of extra touches in the rooms and particularly the bathroom. Food limited but excellent especially the the breakfast

    Stayed in October 2024

  • Reviewed: 2 October 2024

    10
    Probably the best hotel I've ever been to
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely nothing.

    Clean, modern, new building, high quality furniture and room. The staff are very pleasant. The restaurant and breakfast is right next door and a really pleasant place to be. The best hotel breakfast I've ever had. Tons of parking right outside.

    Stayed in October 2024

  • Reviewed: 30 September 2024

    10
    Fantastic hotel, set in a lovely part of the the world
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing, everything was on point

    The overall ambiance of the property was superb, the hotel and the room was immaculately presented, bed was sooo comfy and the breakfast was first class

    Stayed in September 2024

  • Reviewed: 27 September 2024

    9.0
    Great stays.
    • Leisure trip
    • Solo traveller
    • King Room with Lake View
    • Stayed 3 nights

    Sink drained a little slowly - that's about as picky as I have to be to find a fault.

    Loved the room and the bathroom, the view out the window, the terrace.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    10
    Perfect in every way
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Having to leave!

    Everything, great location, lovely comfy rooms and the staff couldn't do enough for you.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    No complaints.

    Beautiful setting. Great facilities throughout the hotel. Service very good. Prices good. Exceptionally clean. Staff friendly. Excellent parking facilities in beautifully maintained car park.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Very good English breakfast but the Continental was a bit disappointing

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Beautiful setting. Friendly staff. Drinks are expensive!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Rather disappointed that I could not have Eggs Benedict.

    Stayed in September 2024

Showing 1 – 25

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