Scotchman Lane Flaxton, York, YO60 7RB, United Kingdom
#12 of 106 hotels in York
Guests' ChoiceBased on 1552 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.3
Facilities
9.4
Staff
9.6
Value for money
8.8
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 November 2024
Lynne
United KingdomIt is quite expensive.
The staff were really helpful. The hotel is lovely.
Stayed in November 2024
Reviewed: 14 November 2024
Naomi
United KingdomThere was a festival on which made it difficult to park on the weekend we stayed. If the visitors to the festival weren't using the hotel it would have been a better idea for them to be allocated an area for parking, so other hotel guests didn't have to struggle to park or park on the grass.
The breakfast was great! Wide variety of options. Good quality items. No limit on choices. The room was a lovely style. The bed was a bit firm for me but still had a nice quiet nights sleep. It was a nice touch for them to write me a happy birthday message in a card with some brownies. It was greatly appreciated thank you! The staff were really friendly and there was always someone on hand if needed. The bar area was nice to relax in and had a great choice of bar snacks/food/drinks.
Stayed in November 2024
Reviewed: 12 November 2024
Eleanor
United KingdomLovely Comfy bed, all spotless , fab bathroom
Stayed in November 2024
Reviewed: 11 November 2024
Pat
United KingdomWe didn’t realise quite how far it is from York when you are relying on taxis (this was our fault as we didn’t research that properly). But would be an issue if you wanted to go back into the City for the evening.
Beautiful hotel spotlessly clean and all staff without exception friendly, helpful and nothing too much trouble. Lovely grounds/golf course and super comfy rooms. Delicious food very well presented in restaurants.
Stayed in November 2024
Reviewed: 5 November 2024
Oliver
United KingdomNothing
Room was beautiful, staff were very friendly. The grounds were also amazing.
Stayed in October 2024
Reviewed: 5 November 2024
Roger
United KingdomReally pleasant staff. Good breakfasts modern well equipped rooms
Stayed in November 2024
Reviewed: 4 November 2024
Barnaby
United KingdomRather a lot of email communication beforehand asking about additional items, check-in digitally etc.
Superb - professional and natural welcome at check-in / check-out and by all of the staff we encountered. Lovely high quality setting and atmosphere. Our room was fantastic with personal touches. Food and beverage was excellent in the restaurant at dinner and breakfast was equally excellent with a wide choice of items - car parking very easy and plentiful.
Stayed in November 2024
Reviewed: 4 November 2024
Diane
United KingdomFor what we paid i was expecting tea and coffee to be brought to the table at breakfast time
Loved all the wood features and decor
Stayed in November 2024
Reviewed: 2 November 2024
Chris
United KingdomNothing
Vet clean, comfortable and relaxing
Stayed in November 2024
Reviewed: 29 October 2024
Matthew
United KingdomFree Wifi was a little slow.
Thought the hotel was beautiful.
Stayed in October 2024
Reviewed: 29 October 2024
Caitlin
United KingdomAs lovely as the hotel is it is very expensive especially for just one night. We had to book last minute because I simply couldn’t afford to stay with the bridal party. I feel the rates should be lower or at least have things included such as breakfast
The room was lovely and big. Very comfortable bed and clean bathroom. The wedding venue was just stunning and everything the bride and groom wanted. As their bridesmaid, Tara made everything so smooth for us and calmed our nerves. She really was amazing
Stayed in October 2024
Reviewed: 19 October 2024
Tony
United KingdomNothing
Beautiful setting , lovely and clean very comfortable, nice breakfast.
Stayed in October 2024
Reviewed: 17 October 2024
Peter
United KingdomN/A
Staff was helpful and friendly, room was very clean and tidy
Stayed in October 2024
Reviewed: 14 October 2024
Jayne
United KingdomWhat we didn’t like was having to leave the hotel through front doors to walk next door for breakfast. A connecting corridor would have been better. Having to put coat and boots etc on for bad weather just to get breakfast wasn’t ideal.
Staff were very professional, friendly and kind. Beautiful location with lovely walks around the grounds.
Stayed in October 2024
Reviewed: 13 October 2024
Dawn
United KingdomAfter our last stay with a 'louder' set of friends, I expected to have a bit of a frosty reception, but it was completely the opposite. The staff obviously remembered our last visit and commented about it, but we're very chirpy and tongue in cheek about it. This made me relax abit quicker. I can honestly say the staff really are genuinely friendly & provide a very warm service. The room was spotless as always, and the bed is extremely comfortable. The breakfast was as good as always, even had scrambled egg. It was lovely to be greeted by a very bubbly member of staff first thing in the morning. We will be visiting again.
Stayed in October 2024
Reviewed: 9 October 2024
Simon
United KingdomComfortable, quiet and convenient. Good restaurant particularly for breakfast. Staff very helpful and friendly. Good car parking.
Stayed in October 2024
Reviewed: 4 October 2024
Neil
United KingdomOne receptionist who had the sensitive approach of a Rottweiler
Everything. There were loads of extra touches in the rooms and particularly the bathroom. Food limited but excellent especially the the breakfast
Stayed in October 2024
Reviewed: 2 October 2024
Richard
United KingdomAbsolutely nothing.
Clean, modern, new building, high quality furniture and room. The staff are very pleasant. The restaurant and breakfast is right next door and a really pleasant place to be. The best hotel breakfast I've ever had. Tons of parking right outside.
Stayed in October 2024
Reviewed: 30 September 2024
Ian
United KingdomNothing, everything was on point
The overall ambiance of the property was superb, the hotel and the room was immaculately presented, bed was sooo comfy and the breakfast was first class
Stayed in September 2024
Reviewed: 27 September 2024
Tim
United KingdomSink drained a little slowly - that's about as picky as I have to be to find a fault.
Loved the room and the bathroom, the view out the window, the terrace.
Stayed in September 2024
Reviewed: 26 September 2024
Janice
United KingdomHaving to leave!
Everything, great location, lovely comfy rooms and the staff couldn't do enough for you.
Stayed in September 2024
Reviewed: 23 September 2024
James
United KingdomNo complaints.
Beautiful setting. Great facilities throughout the hotel. Service very good. Prices good. Exceptionally clean. Staff friendly. Excellent parking facilities in beautifully maintained car park.
Stayed in September 2024
Reviewed: 23 September 2024
David
United KingdomVery good English breakfast but the Continental was a bit disappointing
Stayed in September 2024
Reviewed: 18 September 2024
Veronica
United KingdomRather disappointed that I could not have Eggs Benedict.
Stayed in September 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content