Waterfront Quay, Salford, Salford, Manchester, M50 3XW, United Kingdom
#74 of 118 hotels in Manchester
Guests' ChoiceBased on 4919 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
9.0
Facilities
7.7
Staff
8.9
Value for money
7.8
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 7, 2024
Elvis
SloveniaBreakfast is very poor and matress on the coutch needs to be changed.
Stayed in June 2024
Reviewed: June 7, 2024
Simone
United KingdomWe came down just 20mins before breakfast was finishing so all the hot food was hard I.e. sausages. Bacon was really fatty & the fresh juice was very watered down.
The staff were all so cheery
Stayed in May 2024
Reviewed: June 6, 2024
Nick
United KingdomRoom OK - mattress v hard Lots of noise from other guests late into the night
Nice breakfast but v busy on a Sunday morning.
Stayed in June 2024
Reviewed: June 6, 2024
Julie
AustraliaNot really anything to complain about.
Clean and comfortable room. Not too far from the trams to the city. Breakfast was very good.
Stayed in May 2024
Reviewed: June 3, 2024
Overing
United KingdomBed too small (was only 4ft.6ins wide)breakfast was really awful as there was nothing much left to eat. No bacon, though some did eventually arrive, but it was gone in seconds such was the demand, no hash browns,no eggs, Everyone queuing in a small space to self serve. 2 drinks (a pt of bitter and a glass of prosecco came to £14.)
Location,view from the room,nice walks close by along the canal.
Stayed in June 2024
Reviewed: June 3, 2024
Patricia
United KingdomExpensive
Great position,comfortable rooms fabulous staff
Stayed in May 2024
Reviewed: June 2, 2024
Gemma
United KingdomLocation
Stayed in May 2024
Reviewed: May 30, 2024
Danielle
United KingdomRoom was quite dusty- marks also on walls
Breakfast was excellent - selection really good. Staff all very attentive.
Stayed in May 2024
Reviewed: May 29, 2024
Alana
CanadaNothing was it was good
Good variety of foods and the location was perfect for the ITV Studios
Stayed in May 2024
Reviewed: May 29, 2024
Rehana
United KingdomBreakfast was good I just wished it was boiled eggs also my daughter and son don't eat scrambled eggs At least should have two options to the egg I enjoyed my breakfast thank you 😊
The staff were excellent very kind polite and friendly Explained everything very well
Stayed in May 2024
Reviewed: May 29, 2024
Luke
United KingdomWas assigned to a room that had someone else’s stuff in it, however this was quickly resolved by the manager and a free drink was provided. Female staff member was incredibly rude to another staff member about the way she cleaned the tables during breakfast.
Good location with easy access to public transport. Bedroom was a good size.
Stayed in May 2024
Reviewed: May 29, 2024
Kate
United KingdomNothing
Easy to get to
Stayed in May 2024
Reviewed: May 28, 2024
Michelle
United KingdomOne towl and only enough for one coffee in room
Stayed in May 2024
Reviewed: May 27, 2024
Paul
United KingdomBit of a crush at breakfast
Location and ease of parking
Stayed in May 2024
Reviewed: May 26, 2024
Will
United KingdomNothing, it’s a generic chain hotel
Location, easy to find and patk
Stayed in May 2024
Reviewed: May 25, 2024
Beverley
United KingdomAnnoying banging sound all night which did disturb sleep,
Really clean room shower was great
Stayed in May 2024
Reviewed: May 25, 2024
Patricia
United KingdomCleaner room
Location
Stayed in April 2024
Reviewed: May 25, 2024
Grant
United KingdomSuperb area
Stayed in May 2024
Reviewed: May 22, 2024
Paul
United KingdomBed was not very comfortable. Woke up every morning with a stiff back. Very basic. Drinks expensive there, had to pay to park and I thought it was a bit pricey.
Location, friendly staff and great food.
Stayed in May 2024
Reviewed: May 22, 2024
Paul
United KingdomThe Geese were abit noisy, but it was lovely to see them and te swans. The gentleman who late at night talkin very loudly on his phone for quite sometime keeping me awake. Sounded like he was outside our room or window (we were on the 3rd floor)
Location excellent. The canal,watching the activities, walking along to Media city area, easy access to The Lowery, Coronation Street, and the tram system.
Stayed in May 2024
Reviewed: May 22, 2024
Jason
United KingdomWhat a great location! My 1st time visiting Manchester and I was very happy with this hotel.
Stayed in May 2024
Reviewed: May 21, 2024
Naeem
United KingdomAll was good
Excellent location Breakfast was very good Really happy with the facilities at the hotel
Stayed in May 2024
Reviewed: May 20, 2024
Mark
United KingdomThe room was a little tired and didn't have much in the way of storage for clothes. Not too much of an issue as we were only there two nights but would have been more difficult with a longer stay.
Breakfast was included in the price and included everything we required. Location was excellent and staff were both helpful and friendly.
Stayed in May 2024
Reviewed: May 20, 2024
Leanne
United KingdomNo drawers to put clothes
Location and room size was perfect
Stayed in May 2024
Paris, France
Arquà Petrarca, Italy
Bengkulu, Indonesia
Petacciato, Italy
Steyr, Austria
Tainan, Taiwan
Ilha de Boipeba, Brazil
Wellington, New Zealand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content