Room was a bit tired

Centrally located nr the castle

Stayed in June 2024

Rooms could do with a lick of paint

Fresh, lots of choice

Stayed in June 2024

Had a few issues with our room but were offed a part refund as compensation which was nice. Not the hotels issue but the exit from the carpark next door drops you in a less than pleasant dark alley.

Rooms very comfortable, staff friendly and helpful, and the bar area is lovely.

Stayed in June 2024

Friendly & efficient reception, comfortable quiet room, clean with good shower/wc room. Good convenient parking with space for motorcycle beside front door & plenty of alternatives nearby. Easy short walk into city & very nice nearby pubs.

Stayed in May 2024

You have to walk uphill. The breakfast might have more fresh/green choices. The elevators are a bit funny and outdated. The enormous parking house next door is a bit scary.

The location is perfect - ca 100m from the Nottingham Castle entrance, about 5 min from the Rail Station. Room was rather small, nut with a small-size bath and facilities quite enjoyable. No Air-Conditioning, but open window worked just fine. Optional greetings white wine with a cooler which served as a fridge for next 4 days.

Stayed in June 2024

The breakfast was pricy for what was on offer

The location, room space and the reception by the staff

Stayed in June 2024

I didn't use the shower as there was a wet towel in the shower tray. Very off putting. Everywhere seemed clean so possibly had been put over top of shower and fell into tray and got wet? But I really didn't want to touch the towel or use the shower.

The location is good This was my second stay at the hotel. Room small but fine for overnight stay and great for city centre.

Stayed in June 2024

Room a bit dated

Clean and comfortable

Stayed in June 2024

Breakfast was not refreshed often enough and food was overcooked, dry or inedible. Was not worth £13.50. Housekeeping only replaced shower gel toiletries once during a 4 day stay. No staff visible in reception. Parking in NCP not discounted.

Good location near the castle and some nice restaurants/bars nearby. Staff were friendly.

Stayed in June 2024

Our room was very small

Stayed in June 2024

Lack of house keeping, we were asked if we wanted beds etc to be done on second day I said yes as bins were full, all that was done was I bed out of two was made, no clean towels or emptied bins even though we put towels were they asked . How they missed the other bed who knows

Convenient to get to everywhere we needed to be

Stayed in June 2024

The crash pad in which I stayed had stains on the carpet and peeling paint. We requested breakfast at check in but this was not communicate to staff. We were able to have breakfast but there was an awkward moment. There was an incident in the entrance area in the evening. A guest was speaking very loudly and aggressively. The young lady at the reception desk was seen to stay calm but should have been supported by another colleague in case the problem escalated.

The breakfast was good. The room had a kettle and tea etc. Toiletries were provided.

Stayed in June 2024

Basic room, with a slightly dated bathroom, although I did choose the budget option. Parking is some 2 minutes walk away and although listed as a facility is an additional cost.

Good breakfast and dinner.

Stayed in June 2024

Easier to use the NCP car park next door for the extra £1 rather than using their own offsite car park. Room was very hot even with heating off. Lifts unbelievably slow....

Great hotel, very modern feel to it, looks like recently refurbished. Very warm and helpful welcome from reception on check in. Room was ready early with no extra charge. Excellent location, would stay again

Stayed in June 2024

Central location ,

Stayed in June 2024

Having to use key card to activate the lift going down , Cobwebs in the lift Room very hot

Close proximity to castle, general appearance

Stayed in May 2024

Constant air conditioning noise throughout hotel all night, breakfast mass food out for hours

Nice hotel, friendly staff, good location. Room clean and modern

Stayed in June 2024

Pillows awful, very small bathroom and tiny shower door in an executive double. 3 coffee pods?? No fridge. Water pressure in shower not great. Cooked breakfast soggy and tasteless.

Modern hotel, comfortable bed. Continental breakfast great.

Stayed in June 2024

Didn't get much sleep as our room was near the lift and you could hear them through the night and early hours of the morning.

The hotel was clean and the staff were very polite. The hotel is in a great area. Breakfast was lovely.

Stayed in June 2024

There was nothing that i didn't like about my stay.

The friendly staff and the cleanliness of the room. The bed was very comfortable.

Stayed in May 2024

Bedroom and bathroom could do with updating

Great location, comfortable bed and friendly staff

Stayed in May 2024

We received a very friendly welcome at reception and as I had booked in prior to arrival it was an easy transaction and we got our key cards ! A nice clean spacious room with a huge bed as requested 😴

Stayed in May 2024

n/a

Staff were very helpful, breakfast was good and the location was just what we required.

Stayed in April 2024

Too few teabags and the ones that exists were poor quality

Most aspects were decent.

Stayed in May 2024