Room was boiling hot and no AC.

They very kindly stored our bikes.

Stayed in May 2024

Unfortunately the pool was closed.

Excellent location

Stayed in May 2024

I think they need to organise breakfast better in the sense that you need somewhere to put your plate down to put food on it. The current situation of holing the plate and lifting lids and trying to use tongs isn’t great

Location and room size and cleanliness

Stayed in May 2024

Handy for everything

Stayed in February 2024

Being adjacent to the Rail Station one would expect a little noise from rail traffic, but it was not as bad as I thought it would be.

The Royal Station served a very good breakfast in a comfortable setting. The location is adjacent to the Central Station, very convenient. Also easy to walk around the town center from this location.

Stayed in April 2024

I booked this particular hotel for the leisure facilities, which were out of order and noone told me before i arrived, so I stayed next to the train tracks for no reason

Right next to the train station, which is convenient but can be noisy. The room and breakfast were average, nothing special, but no complaints.

Stayed in May 2024

First room had a broken thermostat and was far to hot, fans provided made little difference. We had a pram and had to go round the back and knock or ring reception to enter hotel as we were using the emergency exit to enter. First room we were given had additional stairs after exiting the lift and we couldn't take pram to the room.

The staff were very friendly and helpful

Stayed in April 2024

A little tired, but that should be expected noting the age of the hotel

Really friendly staff, great location and heritage, and excellent breakfast

Stayed in May 2024

Facilities

Stayed in April 2024

Lifts. Layout of king size room

Close proximity to station. Friendly staff. Nice breakfasts

Stayed in April 2024

Not over keen on the breakfast . I don’t like the way the mushrooms are prepared too soggy. Same with tons. Eggs look unappetising and scrambled egg shouldn’t be left in those dishes to go rubbery .

The building and proximity to station

Stayed in April 2024

Room was very warm, for some reason the heater could not be switched off completely.

Location is excellent.

Stayed in April 2024

Room was unbearably hot and bed not very comfortable. Was gasping with thirst and nowhere to get water

Beautiful historic hotel. Excellent location right next to station. 24hr checkin

Stayed in April 2024

Nothing

Location

Stayed in April 2024

I mainly didn't like the aesthetics of the room: it was a bit lifeless for my liking- a bit 'beige' and unsympathetically designed and furnished. The bathroom was very 'sterile' - everything white and no decorative elements to the space at all. Just felt cold. The bar was also a bit 'lifeless' and wasn't that inviting. But if you are looking for a good room, with good facilities and a good bed, these details shouldn't put you off.

Staff were very friendly and helpful. Both the bedroom and the bathroom were spacious. The bed was comfortable and fresh and the shower was nice and powerful. The communal stairwell, with its dramatic, chandeliered atrium was a visual delight- very photogenic. Being in front of the central railway station and minutes from most of the 'action' is a big plus. Great location. A very good hotel to suit your practical needs.

Stayed in April 2024

N/a

Good location and easy to check in/out.

Stayed in April 2024

breakfast expensive

stair case is beautiful

Stayed in March 2024

general upgrade required

Location is as central as you can get and then it is walkable to pretty much everywhere else. The hotel is in need of a genral upgrade but the taff are always helpful and the rooms are clean

Stayed in April 2024

Like everything.

No.

Stayed in April 2024

The first room we were given was a king room which we didn’t like . It was very big and cold ,gloomy and the toilet was really big a lot of wasted space and no heating . Thankfully we were given lovely a much smaller room which was warmer and more fashionable

The room was very comfortable and clean, the breakfast was excellent and location great

Stayed in April 2024

The heat in the bedroom was nearly unbearable, the radiator wasn't on and it wasn't even warm outside so I can imagine it being very uncomfortable in the summer!

Front of house staff were very friendly and welcoming. The pool was nice to visit albeit a bit chilly.

Stayed in April 2024

Sleep mattress didn’t sleep

Lovely place

Stayed in April 2024

The water pipes in the room I was allocated made quite a bit of noise during the night and therefore I didn’t get as good a nights sleep as I had hoped. I originally booked direct with the hotel and then found a cheaper rate on booking.com so naturally I cancelled the direct booking and used booking.com.. I was disappointed I couldn’t book direct and get the best deal.

I had dinner in the hotel which was very good but pricey.

Stayed in April 2024

Great location. Helpful staff.

Stayed in April 2024