St Nicholas St, Scarborough, YO11 2HE, United Kingdom
#39 of 46 hotels in Scarborough
Guests' ChoiceBased on 6474 hotel reviews
7.1Cleanliness
7.3
Comfort
7.4
Location
9.0
Facilities
7.2
Staff
7.9
Value for money
7.5
Free WiFi
8.6
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End of dialog contentReviewed: 17 August 2024
Julie
United KingdomGreat hotel and location. Tram if u need it down to the beach front. Parking just across the road.
Stayed in August 2024
Reviewed: 16 August 2024
Joanne
United KingdomBed was uncomfortable. Ok for 2 nights but not for longer. The shower hose wouldn't stay up the riser which made getting a shower awkward. However there was a bath which was a nice surprise. The hotel recommends you leave your room key (an actual key on a large fob) at reception when you go out. £50 charge if you lose it. No problem. But getting the key back is not so easy as if people are checking in you have to wait in line, and on two occasions we were waiting quite some time just to get our key back to return to the room.The third time we took the risk and kept the key with us when going out!
Loved the elegant decor and old fashioned atmosphere. The reception and bar areas are lovely. Excellent location. Despite some negatives I would stay here again and would recommend for a very short break.
Stayed in August 2024
Reviewed: 15 August 2024
George
United KingdomAccess to room and no parking as advertised
Good but access to room long and fiddly
Stayed in August 2024
Reviewed: 15 August 2024
Debbie
United KingdomHaving to pay for internet, the pool when included in the price on previous visits
The interior is beautiful
Stayed in August 2024
Reviewed: 15 August 2024
Alexandra
United KingdomWe stayed in a room that was awkward to get too had to use the lift to one floor to down half a floor became confusing after a drink or two!
Lovely hotel, rooms a little dated but a good size. Clean inside and had a lovely view to people watch. Great location for Scarborough
Stayed in July 2024
Reviewed: 15 August 2024
Steve
United KingdomThere was very little information for guests. Never got to see a dinner menu so we ate out. There is a pool, but there was no information about how guests could use the facilities or how much it would cost. Phone signal in Scarborough and in the hotel wasn't good. There was entertainment advertised in the evenings but never found any details of what it was.
The entrance/foyer of this hotel is spectacular. The staff were friendly and welcoming, that includes the cleaners. The beds were very comfortable. The room was spacious. The location was excellent, looking out from the cliff over the sea. Next to the tramway to the beach.
Stayed in August 2024
Reviewed: 14 August 2024
Catherine
United KingdomThe bathroom needs refreshing/updating. Room window looked onto roof terrace - more privacy needed ie frosted window - also could hear all other patrons conversation in our room. Choice of pillows would be good. There was no top sheet on bed & too warm for quilt.
The welcome was friendly. The room was basic but clean. Comfortable bed. Staff were attentive and polite.
Stayed in August 2024
Reviewed: 14 August 2024
Heron
United KingdomHard bed, poor ventilation
Convenient location
Stayed in August 2024
Reviewed: 14 August 2024
Niamh
United KingdomVery outdated rooms, it’s a key entry with the biggest keyring ever. it was absolutely red hot and the little fans didn’t do much. The beds were quite hard. It did us well for one night but wouldn’t stay for any longer. We would stay again regardless of this due to the location.
Location is absolutely fantastic! We were a 15/20 minute walk from the open air theatre. Stopped at the north riding pub on the way which we definitely recommend
Stayed in July 2024
Reviewed: 13 August 2024
Susan
United KingdomOnly niggle was I was unable to turn off the heated towel rail in the bathroom.
Large room with very comfortable beds. Modern bathroom. Everything worked. Central location. We didn’t have any meals so can’t comment on that.
Stayed in August 2024
Reviewed: 13 August 2024
Steven
United KingdomNo free wifi in the room - are you serious????
Slightly tired room, but with great view
Stayed in August 2024
Reviewed: 13 August 2024
Rafia
United KingdomBasic rooms,if we opened windows the seagull’s were very loud Could hear through walls
Good location,tea/coffee making facilities,mini fridge fan provided ,late check out option for £15
Stayed in August 2024
Reviewed: 13 August 2024
Sarah
United KingdomHotel is a bit dated, only ONE lift covering 5 large floors
Hotel was in a good location for what we required
Stayed in August 2024
Reviewed: 13 August 2024
Jones
United KingdomN/a
Stayed in August 2024
Reviewed: 13 August 2024
Joanne
United KingdomNo parking. Room was very hot. Bathroom was grubby - needed a good clean.
Beautiful old style entrance & well presented lounge & bar. Good location for the cable car. Large bedroom with king size bed.
Stayed in August 2024
Reviewed: 12 August 2024
Robert
United KingdomThe interiors are tired. Peeling paper and paintwork in the corridors and rooms.
I asked for a bright room on an upper floor and we recieved a lovely room on the top floor with views over the sea.
Stayed in August 2024
Reviewed: 12 August 2024
Keith
United KingdomParking
Breakfast was excellent
Stayed in August 2024
Reviewed: 12 August 2024
Robert
United KingdomMould in bathroom. Windows were filthy. One window cracked with sellotape holding it together.Pillows we're hard.
Stayed in August 2024
Reviewed: 11 August 2024
Richard
United KingdomUnfortunately the Evening food was very poor , the quality was dreadful nearly cold the meat was tough the food should be as good at the start of service as at the end having paid £220 for a night to be told the sea Veiw seats in the dining room are for the private quests felt like being on the titanic pushed to the second rate seats .we will stay again but will NEVER EAT IN YOUR RESTAURANT AGAIN very very disappointed
Stayed in August 2024
Reviewed: 10 August 2024
Chris
United KingdomVery dusty room Hate to say it but some of the staff were very smelly and wore dirty clothes Also some very angry drunks were staying which made it unpleasant and made it feel un safe while staff just stood and said nothing Rooms are very out dated and so are the room keys
Facilities and how grand the lobby is
Stayed in August 2024
Reviewed: 9 August 2024
Trevor
United KingdomNo opening windows
It’s history
Stayed in August 2024
Reviewed: 8 August 2024
Anthony
United KingdomI didn’t have breakfast
Stayed in August 2024
Reviewed: 7 August 2024
Michelle
United KingdomForgot how awful the beds are!! Seriously need new matress and pillows,so hard it's like sleeping on wood,which I think would be more comfortable!!!
Second time at the hotel,great location for us Great Shower...
Stayed in August 2024
Reviewed: 7 August 2024
Chris
United KingdomSpacious with lots of charm
Stayed in August 2024
Reviewed: 6 August 2024
Maureen
United KingdomBeds were a bit uncomfortable and maybe a good clean
The room was a bit tired but was fine for a couple of nights stay it was clean enough could of been cleaner or a duster wiped over in places hotel was in a good position to get to most places
Stayed in August 2024
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