St Nicholas St, Scarborough, YO11 2HE, United Kingdom
#28 of 35 hotels in Scarborough
Guests' ChoiceBased on 6906 hotel reviews
6.9Cleanliness
7.3
Comfort
7.4
Location
9.0
Facilities
7.1
Staff
7.7
Value for money
7.3
Free WiFi
9.2
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End of dialog contentReviewed: 21 April 2024
Gary
United KingdomThe key saga only one key per room
Closeness to everything like beach and bars/food
Stayed in April 2024
Reviewed: 21 April 2024
Andrew
United KingdomA bit scruffy on the exterior. But I’m sure they are going to be tidying it up Wi-Fi charges are a absolute rip @ £7per device per day
Beautiful old building that’s currently undergoing a refurbishment
Stayed in April 2024
Reviewed: 19 April 2024
Dianaice
United KingdomHotel is dated. Draft through windows. Room could be cleaner.
Perfect location. Polite staff. Great breakfast. Room was spacious and had everything we needed.
Stayed in March 2024
Reviewed: 18 April 2024
Colin
United KingdomThe breakfast was cold and a good vet would have got it running around again
Comfortable and clean
Stayed in April 2024
Reviewed: 15 April 2024
Steven
United KingdomI have stayed many, many times in the Royal Hotel. Good location, decent rooms, friendly staff, all make for a good stay
Stayed in April 2024
Reviewed: 11 April 2024
David
United KingdomBreakfast is
Location
Stayed in April 2024
Reviewed: 11 April 2024
Glyn
United KingdomSplendour.
Stayed in April 2024
Reviewed: 7 April 2024
Daniel
United KingdomDated and hard mattresses
Very close to the town centre
Stayed in April 2024
Reviewed: 5 April 2024
Martin
United KingdomNo carpets on main staircase due to refurbishment
Hotel was going through refurbishment, this should have been stated when booking
Stayed in April 2024
Reviewed: 5 April 2024
Lindsay
United KingdomNothing in particular
Love this property for all its chintz and tradition and grand staircase
Stayed in April 2024
Reviewed: 5 April 2024
Anne
United Kingdomthe settees in the lounge were very low and hard for older people or with mobility problems to get in and out of
Location. Very welcoming and helpful staff. Loved the decor and atmosphere. eg the ladies rest room on 1st floor the lounge and the entrance and stairway were quite splendid.
Stayed in April 2024
Reviewed: 4 April 2024
Steven
United KingdomIn the evening there were three dogs running around, twice one of them urinated on fake shrubbery at the side of the bar. This was unacceptable and I think dogs should be allowed but kept on a lead.
Breakfast was exceptional. The room was dated but pleasant and comfortable. The staff were friendly.
Stayed in April 2024
Reviewed: 3 April 2024
Laura
United KingdomPaying £7 for use of wifi per day?!. I understand the hotel needs work done, and that utilities have gone up in price but this seemed in my opinion steep. My room was too small even as a standard double, and having a dog it was cramped and very limited. The floor needed a good hoover and found sweet wrappers by bed. Paint/wall paper coming of from what appeared to be damp. Scuffs to paint work and skirt boards. Windows in need of repair and clean. The building is named the Royal. Lets get the inside to reflect the nams of a once grand building. It needs some TLC.
Staff friendly and accommodating, allowed me to switch rooms when required.
Stayed in March 2024
Reviewed: 1 April 2024
Annabelle
United KingdomNo signal in the room. Couldn’t use own phone internet had to buy internet to use. £7 each for wifi, it should be free to use.
Stayed in April 2024
Reviewed: 1 April 2024
Matthew
United KingdomSmelly staff on reception
Stayed in March 2024
Reviewed: 1 April 2024
Barry
United KingdomNothing in particular, but it is having a refurb and there were lots of areas with no carpets down. Didn’t bother us though
Clean and tidy bedroom, with a comfy bed and decent sized en-suite with shower over the bath. Plenty of hot water and decent quality towels
Stayed in April 2024
Reviewed: 1 April 2024
Christopher
United KingdomAll good
Good all round had a great room
Stayed in February 2024
Reviewed: 1 April 2024
Chris
United KingdomAll fixtures in the room were dated, worn, broken.
Location
Stayed in March 2024
Reviewed: 1 April 2024
Natalie
United KingdomNothing every thing was perfect
Hotel reception area was very grand, room was big and very clean and the bed was very comfy. Staff were very friendly and the breakfast was delicious
Stayed in March 2024
Reviewed: 1 April 2024
John
United KingdomDaily clean
Great view from bedroom on the 5 th floor.Location brilliant.Good space in bars to have a drink without paying high charge for drinks
Stayed in March 2024
Reviewed: 31 March 2024
Nigel
United KingdomStaircase carpet taken up and underlay left making coming down stairs dangerous
Location
Stayed in March 2024
Reviewed: 31 March 2024
Robert
United KingdomHotel dated although some refurbishment ongoing. Breakfast not worth the extra cost
Location
Stayed in March 2024
Reviewed: 31 March 2024
Michael
United KingdomGood price
Stayed in March 2024
Reviewed: 31 March 2024
Nicola
United KingdomA few repairs needed doing Floors being updated which made it quite noisy
Perfect location One member of staff, Lewis who works on reception was fantastic - he went above and beyond to help us, really nice young man
Stayed in March 2024
Reviewed: 31 March 2024
Sarah
United KingdomBit run down in places but they are refurbing the building
Beautiful building , old and classic
Stayed in March 2024
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