The decor. Not for me. But the room served it's purpose for the weekend.

Room size was decent and staff were very friendly.

Stayed in November 2024

The stairs lol

I liked the design, felt like it suited the style and location of the property

Stayed in November 2024

The only things wrong were that they had an event and music, which was very loud, didn’t stop until after 1230 (am) and there were people laughing and joking outside the door till 0330 (am). Also, the restaurant was closed due to staff shortage.

The property was beautiful, the staff were very helpful, helping take bags to our room, very chatty. Great sea view room.

Stayed in October 2024

Very central to the marine once we came off the ferry we parked up straight across the road and never needed to take the car out again

We had a family room with a sea view, the room was warm and very spacious. We overlooked the marine and could see the ferry’s loading and unloading, the view was spectacular and is probably the best vantage point for watching the marine activities in Dunoon

Stayed in September 2024

Requested a vat receipt on site , sent a reminder and still haven't received it . I require this to be reimbursed by my employee

Fulfilled my rrequirements

Stayed in September 2024

The late check in

Good location

Stayed in September 2024

I appreciate that the hotel is currently being renovated, so there are workers everywhere. It is an old building, which brings its own charm. Would love to stay again when the work is completed.

Great location and super friendly staff

Stayed in August 2024

Property needs lots of work, some of which seems to be still in progress. Lots of dog hairs in our room. Poor quality of work especially in bathroom.

The location and peace and quiet

Stayed in August 2024

The room (24) was a large family room with a double bed and 2 single beds. The view was superb overlooking the ferry terminal and very entertaining for our 5 year old. Who knew 20 cars plus 2 big lorries could all fit on fine. There was no noise either due to the secondary glazing on the room’s windows. The staff couldn’t be more helpful and welcoming. Breakfast was great. Highly recommend.

Stayed in August 2024

Breakfast included

Didn’t realise breakfast was not included in price

Stayed in August 2024

The cleanliness of the room was below standard. The service from staff was very poor.

Location was ideal

Stayed in August 2024

at Breakfast, cereal had finished, one girl was trying to clear tables, take orders, bring food and coffee. She apologised to each table for the delay in getting their breakfast. Was very obvious hotel were under staffed. Bathroom looked as if it had recently been renovated, but radiator was missing and shower rail was loose, plus no toilet roll holder. Things just were not finished properly, would need a full time handy-man to keep on top of maintainance jobs

staff were very polite, room was clean and comfortable

Stayed in July 2024

Everything was fine.

Breakfast was very good and location of hotel is perfect.

Stayed in July 2024

dated in areas and cobwebs galore

Good location, room size and view

Stayed in July 2024

Due to staff shortage no food available first night. Hotel could do with upgrading.Also outside parking area front would benefit tidy up and metal handrails need attention.

Location very good. Staff very helpful and pleasant. Didn't have breakfast.

Stayed in June 2024

The toilet in the room was out of order, it didn’t flush.

Breakfast was fine.

Stayed in May 2024

Mattress needed renewed felt like was sinking in the middle

Excellent location really friendly staff

Stayed in May 2024

Fantastic old premises being renovated by the owner. Beautiful views on edge of Loch

Stayed in May 2024

We're old, find stair difficult.

Friendly and helpful staff. Great location. Very traditionally Scottish.

Stayed in May 2024

Great location , just across the road from the ferry station . Lovely staff , everyone was really friendly and accommodating, we had a dog traveling with us and we had no problems at all . They also organised that we could have breakfast in the bar area so our dog could stay with us , thank you for that and for all the recommended places to visit . We will be back for sure .

Stayed in May 2024

Hotel needs renovation but this is ongoing

Staff friendly. Bay view from room

Stayed in April 2024

No food, however, it is out of season so understandable. Recommendations for food in Dunoon were excellent.

Beautiful old building. Rooms have been recently refurbished and the property is also undergoing work at the moment. There was no disturbance with noise but we just saw decorators etc. around.

Stayed in January 2024

The hotel was chilly at times, the C heating was not working. Heaters were however supplied and rooms were warm with them on.

The breakfast was limited but good, full traditional Scottish.

Stayed in October 2023

Staff weren't overly friendly or welcoming, only seemed to be one guy doing reception, serving at the bar and probably more. Not much parking.

Great location for ferry, David Bowie mural, lovely rooms

Stayed in September 2023