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  5. Reviews of Royal Grosvenor Hotel

Reviews of Royal Grosvenor Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Knightsone Road, Weston-super-Mare, BS23 2AH, United Kingdom

#10 of 21 hotels in Weston-super-Mare

Guests' Choice

Review Score

Based on 1787 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.4

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    8.4

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Showing 1 - 25

  • Reviewed: May 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Sea View and Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Balcony not clean, cigarette ends in the gulley, bed was a little uncomfortable but ok for one night, the biggest disappointment was the shower was broken as it came off the wall mid shower, we were initially asked how we broke it! It had been bodged previously with silicon around the wall mount bracket, the cleaner then advised that they were aware of it as it had happened before!

    Staff were very friendly and breakfast was excellent.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    9.0
    Clean, comfortable. Great location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Comfortable and clean night sleep
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    They only had caffeinated hot drink sachets in the room. The compact sink was very small, so had to fill a cup to pour into the kettle. The car park is very small and limited.

    The room was minimal, but enough. Nice old fashioned decor, but looked after. The bed linen and towels were very clean. There is a nice terrace at the back with views of the sea. Entertainment is provided on certain nights.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Great hotel
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was too hot and I could only open the window an inch. There was no air con or fan and it was very hot in there. The noise at night from the drunk customers sat outside at the Wetherspoons next door and then wandering around the area shouting at each other and singing all night on Fri and Sat night was quite loud.

    It was easy to find, Lorraine who served me was excellent and helped change my room when I requested it and was most helpful and polite. The room I was given was large and comfortable but the view was not of the seaside which was impossible as the the hotel didn't face that way.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints at all about hotel. What you see on website is what you get 👍

    Great location. Very clean. Staff were all friendly & helpful. Plenty of choice of hot food at breakfast. Good outside terrace to sit & relax with a drink from the bar. . Single room was just as advertised on the website, had everything I needed in it. (Very clean,comfortable bed,hot shower & clean towels everyday) Great value for money.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    8.0
    Good hotel friendly staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness of the hotel gone down, under sink filthy, the floor not hoovered even before we entered it, I have stayed at this hotel quite a few times

    Very friendly staff, great location

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Wonderful
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    I booked this hotel for my step-daugther and she really loved it, her was on the ground floor with a patio.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Disabled access was poor for wheelchair user. Access ramp from exterior is too steep to push an adult up and then there was a door threshold to cross. Corridors to room very narrow to navigate with difficult right angle turns.

    Excellent breakfast facilities with very friendly and accommodating staff.

    Stayed in May 2024

  • Reviewed: April 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Loved our room x Nothing was too much trouble for the staff xx Love Lorraine on reception a real credit to the hotel xx

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location was perfect

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Friendly hotel
    • Leisure trip
    • Couple
    • Double Room with Sea View and Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    We had a very comfortable stay. The staff were friendly and helpful. Lovely breakfast. We managed to secure a parking space onsite. The hotel is in a great location, we will definitely return.

    Stayed in March 2024

  • Reviewed: April 14, 2024

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed uncomfortable and a lot of noise with guests. Curtains very light so woken up as soon as daylight starts.

    Great location central to everything, friendly staff.

    Stayed in April 2024

  • Reviewed: March 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very small bathroom no bath water took ages to warm up. Toilet was very cramped with shower door, shower also narrow. No availability of breakfast. Narrow corridors from lift with stairs to room. Room was big enough for a small table to sit at but wasn’t one.

    Very friendly staff

    Stayed in March 2024

  • Reviewed: March 24, 2024

    7.0
    Room met expectations, staff friendly
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Plug no where near kettle so had to put kettle on floor, sink not big enough to fit kettle to fill it

    Bed was really comfy. Radiator warmed the room up quickly. Staff were friendly and informative. I didnt pay much for my room, i just needed somewhere to lie my head and the room was perfect for that

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Quick stay over as I had an early start for work the Next morning, perfect clean comfortable inexpensive hotel , perfect
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn’t really fault it

    The staff team was small but friendly, very attentive , happy to help

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Great weekend stay
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only 1 small thing ... the shower in our room had very poor water pressure..

    Staff at hotel were very friendly and helpful.. Location was great , lovely old building.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    7.0
    Perfect location for our trip, it was clean and served its purpose for our visit . Lady on reception was so helpful .
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower did not work, so I made the reception aware.

    Location was close to a venue I was visiting

    Stayed in March 2024

  • Reviewed: January 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The size of the room and position of the wash basin no room to wash properly no lighting on stairs going down to breakfast dangerous variety on cold breakfast cereal and no fruit wasn't value for money for £10 of

    The position and the view and the price

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Nice hotel with a lovely friendly atmosphere
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Our bathroom was very disappointing and needs a refurbishment, the shower was impossible to use due to access it is a large step up with no rails to hold on to, the hot tap on the basin leaked, the toilet seat was loose

    The Staff are a credit to the management, they are approachable amiable and pleasant at all times , the communal areas were well kept and the bar had a lovely atmosphere made all the better by Davish.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    8.0
    Lovely location near pier and seaside and restaurants
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unpleasant smell bathroom Chest of drawers is falling apart Kettle too big to fill using the tiny corner sink so you have to fill it under the shower head

    Location and tranquil colour scheme of the room

    Stayed in December 2023

  • Reviewed: December 14, 2023

    8.0
    Very Good
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lovely homely hotel beautiful breakfast and kind and friendly staff

    Stayed in December 2023

  • Reviewed: December 13, 2023

    7.0
    Nice clean and reasonably priced.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    View from window. No biscuits. Staff not particularly friendly.

    Didnt have breakfast as didn’t want to pay £10 for it.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    Very good value for money
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very warm in room

    Lovely helpful staff and tasty breakfast

    Stayed in December 2023

  • Reviewed: December 11, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Thought the bar prices were very pricey more or less double to the bar next door don't mind a bit dearer but double? come on.

    Very nice hotel good facilities and very clean could do with some tlc in the room draughty windows and uneven floor but all easy fixes.

    Stayed in December 2023

Showing 1 - 25

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