Metal frame single bed with very shallow mattress.

Ideal location. Bonus Neil Diamond tribute on terrace. Staff excellent, breakfast and waitresses couldn’t fault .

Stayed in June 2024

Had a balcony room on The ground floor., practically went out onto bar terrace so not private. However was quiet so was good.

Location, clean and decent room size.

Stayed in June 2024

Party directly below, which was extremely loud with no prior warning. Yes, it finished at 11 pm, but it was like we were at the party with them, not a party pooper just poorly positioned room, I guess

Location was good

Stayed in June 2024

Very convenient location. Simple facilities but good value for money.

Stayed in June 2024

Perfect place for someone going through a difficult time.

Stayed in June 2024

I liked the warm welcome and quick check in, Room was clean and lovely fresh bedding.

Stayed in June 2024

The noisy neighbours. We stayed in 201 and the 202 was really noisy and loud

Close to everything

Stayed in June 2024

We were unlucky in that there was a private party which went on till gone midnight, so our room on the 1st floor was very noisy. The room was very dated, the TV didn't work, the shower was outdated, in fact the whole bathroom was. Tea and coffee facilities were present and in good supply for a change. We had to pay £10 for an overnight parking space. But there is a car park 5 minutes walk away if preferred for £5 overnight.

Breakfast was excellent. The location is excellent, being close to the town and the beech. This is a reasonably nice hotel, but very old and outdated throughout. The staff are friendly and helpful.

Stayed in June 2024

The 10.30am checkout but I suppose that's becoming pretty much standard now. Can't think of anything else we didn't like.

Very friendly and helpful staff in all areas of the hotel. Brilliant location, central to just about everything. Large reasonably priced bar with plenty of outdoor seating. Plenty of closet space / drawers and very large screen TV. The fast free WiFi in the room was great. Tasty breakfast. The list goes on...

Stayed in May 2024

Nothing

Lovely long weekend. Staff extremely helpful, definitely booking again.

Stayed in May 2024

The shower would not stop on hot and kept cutting

Staff was lovely and welcoming room was great and nice and clean

Stayed in May 2024

The parking is limited for a large hotel there are only around 15 spaces

Good position very near the grand pier easy walking distance

Stayed in May 2024

Balcony not clean, cigarette ends in the gulley, bed was a little uncomfortable but ok for one night, the biggest disappointment was the shower was broken as it came off the wall mid shower, we were initially asked how we broke it! It had been bodged previously with silicon around the wall mount bracket, the cleaner then advised that they were aware of it as it had happened before!

Staff were very friendly and breakfast was excellent.

Stayed in May 2024

Great location

Stayed in May 2024

They only had caffeinated hot drink sachets in the room. The compact sink was very small, so had to fill a cup to pour into the kettle. The car park is very small and limited.

The room was minimal, but enough. Nice old fashioned decor, but looked after. The bed linen and towels were very clean. There is a nice terrace at the back with views of the sea. Entertainment is provided on certain nights.

Stayed in May 2024

The room was too hot and I could only open the window an inch. There was no air con or fan and it was very hot in there. The noise at night from the drunk customers sat outside at the Wetherspoons next door and then wandering around the area shouting at each other and singing all night on Fri and Sat night was quite loud.

It was easy to find, Lorraine who served me was excellent and helped change my room when I requested it and was most helpful and polite. The room I was given was large and comfortable but the view was not of the seaside which was impossible as the the hotel didn't face that way.

Stayed in May 2024

No complaints at all about hotel. What you see on website is what you get 👍

Great location. Very clean. Staff were all friendly & helpful. Plenty of choice of hot food at breakfast. Good outside terrace to sit & relax with a drink from the bar. . Single room was just as advertised on the website, had everything I needed in it. (Very clean,comfortable bed,hot shower & clean towels everyday) Great value for money.

Stayed in May 2024

Cleanliness of the hotel gone down, under sink filthy, the floor not hoovered even before we entered it, I have stayed at this hotel quite a few times

Very friendly staff, great location

Stayed in May 2024

N/A

I booked this hotel for my step-daugther and she really loved it, her was on the ground floor with a patio.

Stayed in May 2024

Disabled access was poor for wheelchair user. Access ramp from exterior is too steep to push an adult up and then there was a door threshold to cross. Corridors to room very narrow to navigate with difficult right angle turns.

Excellent breakfast facilities with very friendly and accommodating staff.

Stayed in May 2024

Loved our room x Nothing was too much trouble for the staff xx Love Lorraine on reception a real credit to the hotel xx

Stayed in April 2024

Location was perfect

Stayed in April 2024

Nothing

We had a very comfortable stay. The staff were friendly and helpful. Lovely breakfast. We managed to secure a parking space onsite. The hotel is in a great location, we will definitely return.

Stayed in March 2024

Bed uncomfortable and a lot of noise with guests. Curtains very light so woken up as soon as daylight starts.

Great location central to everything, friendly staff.

Stayed in April 2024