The bed was comfortable but too hot, a lower rated cover would have been good

Excellent breakfast

Stayed in September 2024

Our room, room 30 faced the road & the church whose clock chimed every 15 minutes & struck on the hour. My wife didn't get much sleep as a result.

Good hotel, pleasant comfortable rooms & public areas.

Stayed in September 2024

The hotel needs a bit of maintenance, paint peeling away and dents in the furniture. Doesn't prevent to have a good stay but not the standard you would expect from a 4* hotel.

Great hotel with nice staff. We booked a standard bedroom with bathroom, it was clean and comfortable. Breakfast was excellent.

Stayed in September 2024

It looked a bit tired in places this time

I've stayed at Rosslea before. Staff were lovely, hotel is comfortable. Breakfast was very good and I'd stay there again

Stayed in August 2024

I didn’t get the room I paid for but the difference was refunded.

Excellent breakfast. Staff were very attentive and friendly.

Stayed in September 2024

Requires major updating especially bedroom and bathroom

Food and staff excellent

Stayed in September 2024

The rain but that is not your fault😊. There wasn't anything that we didn't like.

My wife uses a wheelchair and we found everything all OK. The room was spacious and we got about the hotel as expected. The breakfast and the evening meal we had was good.

Stayed in September 2024

Service during our evening meal was a bit slow and at one stage I had to go and find our server as I'd almost finished my meal before my drink arrived. The room bathroom was a little dated and the shower quite small.

The hotel is in a quiet location just out of Helensburgh. It was a pleasant surprise and our welcome was warm and friendly. Our room was on the second floor and was comfortable and a good size. The rooms have had a makeover (except for the bathroom) and are smart and relaxing. The bed was of a good size. We ate in the dining room; although we could have eaten from the same menu in the bar area. The food was good; both in the evening and at breakfast time. There was a large car-park to the rear of the hotel.

Stayed in September 2024

I can't fault our visit in any way.

Third stay here and it gets better every time. Beautiful location and the hotel itself has been refurbished since our last visit. Room had a super view over the Loch, good parking, very smiley friendly staff and excellent food. Magic. Will be coming again 😊

Stayed in September 2024

Room is very tired looking with marked carpets but understand they are to be renovated. By booking through booking.com site, you are unaware that the hotel may charge £30/night/dog which appears quite excessive for a 'pet friendly hotel '. It was disappointing that having travelled a long distance we were unable to gain early access to our room and told we should take a walk or have a drink in the garden. However no-one was attending the bar at that time (14.30) and it meant we went into town to have a drink and eat rather than relaxing at the hotel.

The food on offer was very good

Stayed in September 2024

Bathrooms in bedrooms were a bit dirty

Nice decor

Stayed in September 2024

It could do with better directions and signage

Stayed in September 2024

Cooked breakfast a bit disappointing, the "pre-prepared items" were either overcooked/dry. Bathroom needed work - loo hard to flush, sink plug not working well.

Staff, friendly and helpful. Evening meal excellent

Stayed in September 2024

Bloody hard to find it in the dark. Property is set back and there is not sufficient sign/light.

Friendly and helpful staff.

Stayed in September 2024

I know this sounds petty maybe just my OCD kicking in but room wasn't exactly clean. Bedding, toilet and towels were immaculate. It was just tiny points. Inside bedside cabinate drawer was full of crumbs from snacks of previous occupant. Buttons on telephone were very dirty ingrained dirt and toilet roll was very old and discoloured and so dirty on bottom. I couldn't use it.

Lovely hotel. Very comfortable. Lovely and helpful staff. Good location. Made to feel really welcome

Stayed in September 2024

Only problem was one the hotel has no control over: the local church bells that ring every 15 minutes all night long. I really don't need a reminder that it is 3:15 in the morning, thanks.

Stayed in August 2024

Nothing!

Very comfortable hotel. Immaculately clean, very friendly staff. Adequate parking.

Stayed in August 2024

Hotel felt cosy and comfortable.

Stayed in August 2024

The room was too hot heating was on all night and couldnt turn it off, bed squeeked everytime we moved had to put a pillow down the mattress at bottom to try and stop it but didnt spoil our stay it was only 1 night.

The room was clean and bed was comfortable , staff were lovely as always.

Stayed in August 2024

Quiet setting

Stayed in August 2024

-Noise in the room of some machinery (ventillator, electric generator etc.) very disturbing - you simply cannot sleep well

+Nice and tasty breakfast +Private parking for guests +Welcome lemonade +Nice staff

Stayed in August 2024

The room has seen better days but everything was ok Coffee during breakfast could be better

Clean room, very polite and friendly staff comfortable beds

Stayed in August 2024

All good.

Great location. Excellent food. Superbly helpful staff.

Stayed in August 2024

Nice situation, room and good food. The staff were very friendly and helpful.

Stayed in August 2024