Great location, nice rooms & breakfast Staff were friendly and helpful

Stayed in May 2024

The price, the tv didn’t work properly, neither would the internet connect to my phone

Amazing location

Stayed in May 2024

Nothing

Loved the location, the friendly, helpful staff

Stayed in May 2024

We were on 6th floor and the room was very warm we had been provided with a fan which definitely helped but needed more air in room or air conditioning to make it truly comfortable.

Great location, modern hotel which was great value for money.

Stayed in May 2024

Really noisy in the rooms could hear through walls & lots of doors slamming

Really good location, comfy beds, spotless

Stayed in May 2024

Reaching Manhattan was complicated… takes around 1 or 1.30, yo have to catch a bus and subway to get there, and public transport is very slow in the evenings. Personnel wasn’t very helpful in providing directions for public transport

Love the place and location. Ropewalks is an emerging hot spot in Brooklyn. Nice bars and restaurants around. Very comfy bed and clean bedroom

Stayed in April 2024

Although we loved the location it was also the only thing we didn’t love in the fact that it was right in the centre of concert square and quite a few nightclubs so there was loud music until 5/6 in the morning.

We loved the location of the hotel being within a short walk of all the sights we wanted to see. The staff were really friendly and helpful and the room was mostly clean; just a little dust here and there.

Stayed in May 2024

Visitors should be aware that this hotel is in the middle of the club scene. Masons nightclub is part of the hotel and loud music can be heard until 1am in the rooms. We were there on a Fri and Sat night.

Clean room and comfortable bed. Staff friendly.

Stayed in May 2024

No air con so it got very hot at night which made it hard to sleep

Stayed in May 2024

No air conditioning, however fan in the room. Corridor is not sound proofed so any noise such as talking or closing doors can be heard. Windows only open a small amount so fresh air is minimal. Also accross the road from a club playing music outside till 2-3 in the morning.

Location is great and the facilities are clean.

Stayed in May 2024

The basement ‘cinema’ rooms were lovely. Nice & quiet BUT quite warm, in the summer I can see them being unbearable. However the staff were aware so hopefully air-con will be installed at some point.

The hotel is close to Central station. The welcome was warm with left luggage facilities. The rooms were clean , well appointed & the bed superb. USB ports by the bed - THANK YOU!! The breakfast was lovely, we had a full English.

Stayed in May 2024

Closed windows on the 6th floor, you could still hear the music outside. Smell in the hall in front of the elevator on the ground floor and at the 6th floor. There is no parking, we found one on Parr Street, the price was ok. 1,5 pound/hour.

Stuff very nice and helpful. Very nice and comfortable bed. Very good location.

Stayed in May 2024

Noise level from music outside is the only thing that was a negative but we wanted central and that’s certainly what we got

Hotel super clean, staff friendly, really comfy bed and great shower

Stayed in May 2024

Room was a bit to warm.

Nice hotel and great staff! A special thanks to Michael from nights!

Stayed in May 2024

No food that one of reasons wouldn't stay again when you arrive in the evening you don't expect to have to go back out after a long journey also the bar isn't much to write home about that said it's value for money

I liked the rooms very clean

Stayed in April 2024

It was a touch noisy outside in Seal Street but with the window closed it was fine.

It's a lovely locational and the staff are so professional. The room was a good size and the bed was very comfortable. Great nights sleep and a fabulous shower. Also there is a fridge. I was staying 3 nights and it's handy to keep a few fresh nibbles and a couple of cold ones on hand.

Stayed in May 2024

The basement rooms it was too warm

The cleanness of it

Stayed in May 2024

It's close to the late night bars so quite noisy at night. If you are out yourself then it's fine but if want to go to bed early then ask for a room at the back as they are less noisy.

Comfortable bed, spacious room and really lovely staff. They are a credit to the hotel. The breakfast was good too.

Stayed in April 2024

My first room had a very tight bathroom. Barely room to sit on the toilet with out getting the radiator on your knees.The windows only open about an inch and the room gets unbearably hot. There was a portable fan but these rooms have no air con.

The location is brilliant but visitors need to be aware that you right in the middle of Clubland. I couldn't sleep till 4am on the first and second nights of my stay. The staff were very helpful and moved me to a room at the back of the hotel where it was fine.

Stayed in May 2024

Shower and toilet could be cleaned better. Room quite dark , could do with brighter lights. If looking for a quiet stay in Liverpool I would suggest not staying here due to close proximity to all the nightclubs and bars.

Great location in middle of city centre. Very friendly staff. Very comfortable beds. 20 / 25 min drive from Liverpool Airport.

Stayed in May 2024

Because the sink was so small, it was impossible to get hot water as the water gushed out of the sink if you turned the tap hard to the right. The property was advertised as close to the Philharmonic Hall but was actually a long walk uphill to it.

Disability access was good. Room very clean. Grab rails in bathroom were excellent.

Stayed in May 2024

The weather was hot and the we cant open the window, due to this the room was stuffy and we only manage with fan

Location

Stayed in May 2024

The room was very warm. No air conditioning and the hotel is in the middle of a bar/nightclub area which was a bit noisy at night. If the "balcony" door was left open to cool room down ,it was a bit noisy. If door was shut, it was very warm. Could be an issue in mid summer.

The rooms were large and comfortable. The location was excellent and easy walking distance around liverpool. Staff were friendly and helpful.

Stayed in May 2024

Not much selection for breakfast

Lovely location 10/15 mins walk to everything, decor was nice and modern

Stayed in April 2024