Queen Street, Belfast, BT1 6EF, United Kingdom
#1 of 47 hotels in Belfast
Guests' ChoiceBased on 840 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.8
Facilities
9.5
Staff
9.7
Value for money
9.2
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 14, 2024
Caryn
United States of AmericaLimited bar selection.
Great interior design, love the bar as you enter with live music every night and a great breakfast served in the morning.
Stayed in May 2024
Reviewed: May 14, 2024
Sarah
United KingdomNothing
Clean Helpful staff Location Quirky and modern decor Bar area
Stayed in May 2024
Reviewed: May 14, 2024
Martin
SwitzerlandLocation
Stayed in May 2024
Reviewed: May 14, 2024
Kellie
United KingdomNa
Excellent location and the most helpful staff I have encountered whilst staying in a hotel. From check inn, bar staff and breakfast staff, we were made to feel welcome.
Stayed in May 2024
Reviewed: May 13, 2024
Jan
United KingdomMaybe parking, but then the location justifies not having it.
Excellent for a good sleep; dark quite and good mattress. Towels good thick quality. Kettle can be filled in deep basin. Shower with strong spray and good control. Knives in dining room nice and sharp. All the little practical details spot-on!
Stayed in May 2024
Reviewed: May 13, 2024
Darren
United KingdomEverything
Stayed in April 2024
Reviewed: May 13, 2024
Gembond
United KingdomGreat location, really comfortable room, everyone friendly & helpful. Lovely bar.
Stayed in May 2024
Reviewed: May 13, 2024
Cathy
United KingdomI liked the decor, cleanliness and the environmental ethos.Lots of recycled/upcycled products, recycling options available in room; milk bottle provided and you get it filled at the bar downstairs. Lovely smelling bathroom products and efficient air con.
Stayed in May 2024
Reviewed: May 12, 2024
Christina
United KingdomRoom was quite small
Great location & amenities
Stayed in May 2024
Reviewed: May 12, 2024
Sorcha
IrelandNo parking - 5 minute walk to car park which is fine! Pizza in the restaurant was awful. Would not eat here. No table service either.
Lovely decor - large rooms! Dog friendly! Homely stay as advertised Music everyday in the restaurant Check in staff were outstanding!
Stayed in April 2024
Reviewed: May 12, 2024
Anne
United KingdomUnfortunately there was a hen party going on in the room next door for the 2 nights we were there (Saturday and Sunday). The room doors could only 'slam' shut noisily so we were woken up several times in the early hours. The noise from the fridge inside the room was also noisy, as was the air conditioning. So you either had the window open for fresh air (which meant the noise from the seagulls) or the window closed (which meant the room was rather warm).
Fantastic, friendly and helpful staff. Quirky artwork. Lovely bar area with very attentive staff. The room was a bit small but comfortable. Good tea/coffee facilities.
Stayed in May 2024
Reviewed: May 12, 2024
Jennifer
United KingdomN/A
Brilliant hotel! Lovely staff , very welcoming and central! Definitely stay here again 😄🍀 What a friendly city!
Stayed in May 2024
Reviewed: May 12, 2024
Devon
AustraliaThe facilities were great. It was particularly helpful having a laundry in the hotel to use, it saved us having to find a laundromat and waste our time in Belfast. The room was very spacious and you could tell a lot of effort and thought had been put in to make it feel homely.
Stayed in April 2024
Reviewed: May 12, 2024
Bambi_mae
United KingdomNothing!
Modern, clean, well equipped. Comfy beds and great facilities. Whole hotel was really modern but relaxed and welcoming. Great central location. Staff were friendly
Stayed in April 2024
Reviewed: May 11, 2024
Elizabeth
United KingdomNothing !
A beautiful quirky hotel, the decor is stunning, in the bedrooms and public areas. Staff are laid back and very friendly. It would seem nothing would be too much trouble. We will def return and I would not hesitate to recommend to others.
Stayed in May 2024
Reviewed: May 11, 2024
Andrew
United KingdomNothing that we don’t like
Fantastic and very friendly staff
Stayed in May 2024
Reviewed: May 10, 2024
Margaret
IrelandIf l where to write a negative, I'd only be making it up
Staff were so helpful and friendly,thank you Nathan and all the staff
Stayed in May 2024
Reviewed: May 10, 2024
Brian
ColombiaNothing.
Very central location to the attractions that we wanted to see. It was very cozy and the staff were very helpful. The buffet breakfast was a excellent.
Stayed in May 2024
Reviewed: May 10, 2024
Sarah
United KingdomHen parties being noisy in the early hours was annoying.
Location is fantastic, walking distance to most things and next to really good public transport options for anything further afield. Room was comfortable with everything you could need and lots of nice little touches.
Stayed in May 2024
Reviewed: May 10, 2024
Lauren
United KingdomThe decor was beautiful. The location was very convenient and everything was in walking distance.
Stayed in May 2024
Reviewed: May 9, 2024
Colin
United KingdomGreat location, staff are friendly and the rooms are great. Offers more than your normal hotel room. Quirky but practical as well. Will definitely stay again.
Stayed in May 2024
Reviewed: May 8, 2024
Ruth
IrelandNo netflix or apps on the TV! Was only able to access regular channels
Received an upgrade to a suite at check in - decor in the rooms and bar were gorgeous - great shower and comfortable bed - is more eco friendly than other hotels I've stayed at, you had a glass bottle to be filled with milk of your choice from the bar instead of the one use single plastic milk that's the norm at other hotels, it also had a bin split into the 3 different waste options so you could separate your recyclables & food waste from your general waste.
Stayed in May 2024
Reviewed: May 7, 2024
Lisa
United KingdomLeaving
Customer service was excellent, both Kanen and Aimee were very kind and friendly.
Stayed in May 2024
Reviewed: May 7, 2024
Alan
United KingdomNo complaints whatsoever
Great hotel which is perfectly located. Breakfast was really good. Exceptional staff who were always very helpful
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content